Reviews provided by

Quality Inn & Suites Civic Center 2 stars

Patrick

St Matthews SC, United States of America
June 6, 2014

Close to Civic Center


I think I booked the last room in the hotel. Ice Machine Right out of door,Noisy as hell House Keepers turn down thermostat to 68 when they fix rooms

7.5
Georgia

Arnold, United States of America
May 21, 2014

The room was clean, and my request that the room be aired out and cleared of any perfumed cleaners was heeded.


This hotel is at the juncture of 2 major highways, thus it is loud. I was assigned a room at the front of the hotel, so it was even louder (FYI, driving out I noticed the neither Red Roof nor Fairfield Inn have rooms facing the road, and the Hilton Garden is farther back from the road). There is no soundproofing at all in the rooms. I heard conversations, yelling, dogs barking (this is a pet friendly hotel), doors opening and shutting constantly, and my neighbor snoring loudly. Being exhausted already from 10 hours on the road, I asked to be moved, but was told that only 1 smoking room was available. Finally, at 2am my neighbor stopped snoring, and I was left with only road noise until the checkouts began at 330. Adding insult to injury, housekeeping began pounding on doors and yelling at 9am. Bottom line is, if you need to sleep don't stay at Quality Inn in Florence. Had I wanted to face the rest of my trip exhausted and dangerous on the road, I could have driven thru the night and saved $100.

3.8
William

Spring lake, New Jersey, United States of America
April 8, 2014

A party was going on in room next to mine; required a phone call to the management around 10:00 p.m.. Her response helped quiet things down but the occupants were out of control.

6.7
James

Baltimore, United States of America
March 22, 2014

The desk staff were very friendly and very helpful with local information. The room was clean and very comfortable. The Housekeeping staff understood my schedule and accommodated me for refreshing my room during my stay. Will definitely stay here again!


The room air was extremely dry - had to run the shower just to get some moisture into the air.

9.2
Rebecca

Chillicothe, United States of America
December 21, 2013

The staff was wonderful. The room was very clean, very comfortable. This was our second stay there and both times it was wonderful. Breakfast was great!


The drapes didn't block the light very well and it was hard to sleep.

10
Joy

Spotsylvania, United States of America
July 23, 2014
7.5
Kelly

ANDERSON, United States of America
June 11, 2014
7.5
Elizabeth

Ballarat, Australia
May 20, 2014
5.4
John

Evans, United States of America
May 11, 2014
8.8
John

Concord, Ontario, Canada
April 21, 2014
7.5

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