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Helpful staff, especially as I needed an early check-in and the receptionist went the extra mile to ensure I got a really great room on ground floor, with a wet-room which was perfect for me. Comfort, style, warm, friendly, helpful staff. Spacious and spotlessly clean in all areas.
Location was a bit further out of town than I expected, but easily overcome with local bus or taxi available. Breakfast was a very expensive additional extra, and the bacon was too salty for me. Only had breakfast once, went into Swansea other days where I could eat very well for a lot less. Include breakfast in room cost, change your bacon supplier and you've cracked it, IBIS.
Comfy bed spacious room I was only in there one night for about ten hours so didn't even look down stairs! But the hallway to my room was fresh and clean as was my room the was a bit of traffic noise but not to bad! Have a good nights sleep.
I arrived in the dark the postcode didn't lead me to the hotel and it can't be seen off the main road!
We stayed in the Ibis as we were competing in a dog show in Neath. We needed a pet friendly hotel and a number of friends had recommended the Ibis. The room was ideal as it had laminate floors which our dog couldn't damage and was easily wiped if his paws were muddy. It was clean and the bed was extremely comfortable. An ideal place to stay for the night if you have pets.
I would have prefered the restaurant to be a bit more lively (it did liven up later) and have more choice.
The bed the room the friendly staff
Very clean , beds were so comfy. Breakfast was untill 12 noon so no need to get up really early to get breakfast, as things were running out you only had to ask for more. Staff were friendly. It was a taxi ride to town but at £6 after 2am you can't complain at that.
Nothing to dislike
Friendly and comfortable
A little bit out of town for someone without a car on a major road; not much in the immediate area. But only about 25 mins walk to centre.
The staff were brilliant the hotel was so nice and my room was on the ground floor which was brilliant due too my disability.. The only thing both me and my aunt had a problem with was the sofa bed was terrible to sleep on and they need to replace these sofa beds with a fixed single bed. Apart from that and the price of breakfast everything else was excellent
The sofa bed and the price of breakfast
Hotel itself was very comfortable, with good facilities, pleasant and efficient staff and a v good breakfast.
Nothing really. The hotel is some distance from the town centre but it's an interesting enough walk if the weather is OK.
Brilliant service, lovely breakfast, clean room
Other guests were noisey but didn't expect it to be silent!
Rowdy bunch of teens having a party on the Saturday night not good
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