Reviews provided by Booking.com

Total  8.4
Based on 670 reviews

Park Plaza Riverbank London 4 stars

18 Albert Embankment, SE1 7TJ London

Vicki

Kenilworth, United Kingdom
May 15, 2013

Very clean hotel and helpful staff


Was expecting a little more for our money..rooms are all the same even though we upgraded to an executive suite...which unfortunately overlooked the railway lines

6.7
Mark

Stoke on Trent, United Kingdom
May 15, 2013

Friendly, professional staff, easy check in, fantastic rooms, spacious, cosy, beautiful bathrooms


quite expensive

10
Ben

Leighton Buzzard, United Kingdom
May 12, 2013

The location of the hotel was fantastic, enjoyed walking up the embankment opposite. The room was very luxurious and spacious with a beautiful bathroom.


N/A

10
Tehsin

SAN JOSE, United States of America
May 9, 2013

My husband and I booked this hotel for our honeymoon. We were walking distance to the London Eye and Parliament House. The staff was amazing. They upgraded us to a suite with a view of the parliament house. After we checked in we recieved a personalized card under the door. The room was very clean. Overall we were pleased with the hotel and the service that was provided. I recommend this hotel to anyone visiting London.

10
Eliza

Southampton, United Kingdom
May 9, 2013

Staff was friendly,felt comfortable and relaxed.The food at the restaurant was amazing(coming from a person that doesn't have Asian food amongst its favourites).

10
Julie

Leicester, United Kingdom
May 8, 2013

As a lesbian couple we felt very relaxed in your hotel and having a drink on the sat evening was enjoyable. The hole weekend was great, this is my 2nd stay with you and I will defo be coming back ...


We got woke up at 9am wanting to see if there was dishes to be removed and then at 10am someone walked in to clean the room !!

10
Samantha

Newport, United Kingdom
May 1, 2013

Clean and stylish hotel. It was very comfortable and in an excellent location on the riverbank.


Our room was next to the lifts, which could be quite noisy. We were woken early in the morning by the sound of the lifts being used. When mentioned on checkout we were told that the hotel thought the lifts may be noisy but were not sure if the noise would disturb you. I thought this was a complete lie, they very well knew it was loud and would disturb us. We were told we would not be given that room again if we returned but I doubt I will return.

9.2
Angela

sherburn in elmet, United Kingdom
April 29, 2013

Everything


Nothing

10
Carolina

Oxford, United Kingdom
April 24, 2013

Excellent location. Spacious room and bathroom. Comfortable bed.


I would have preferred thicker pillows. Coffee quality at breakfast could be better.

10
Louise

Peterborough, United Kingdom
April 23, 2013

The breakfast and the lady that checked us out was very friendly and efficient.


The room wasn't as described on our booking form I.E. facilities & view. When we viewed our bill on the television in our room on the morning of our departure we were horrified to seewe had supposely drunk the content of the mini bar, needed to pay our room bill again and had lunch in the restaurant a couple of times. When I asked at reception I got asked what r u talking about!

7.1

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