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Comfy bed, reliable wifi, lobby coffee shop, 'misunderstanding'-proof taxi-booking service, superb curry at breakfast, competitive price, security, quirky painting featuring many global visitor destinations in one view
stand-offish 'welcome' from youngish but surly female receptionists. Found it impossible to walk near hotel without getting hassled, if you are new in Nairobi be warned, you have all the would-be guides and sob-story merchants you could wish for right here, dont give any of them anything. The moment I got rid of one it was mere seconds to the next one tugging at my elbow. After trying to walk for just a few minutes I gave up and went back inside.
Staff were friendly and helpful.
Rooms were clean, tidy, comfortable.
Wide range of choice at breakfast and decent quality.
The fastest wifi I haven't found in the world!!
Overall excellent value for money.
The location appears a little 'wild' and noisy at night but is fine during the day.
There is nothing 'extra' about the hotel, but then it doesn't claim that or charge as though there is.
The hotel is in the center of the city convenient to work to most conference meetings. Clean , friendly staff, the reception team lived to welcome me till farewell .
Friendliness of staff
Value for money
The breakfast was very good
-the porters are helpful and cheering
-breakfast and its location is OK
-although no-smoking reservation, the room smelled to stained cigarette remains
-the amount that was charged was higher than the amount agreed upon in the reservation. Among others by ridiculous change-rate
-wifi isn't easily accessible
Not easy to sleep, there is Church near restaurant
the beds , and the noise from the ground floor ( Casino )
Location. Food. Security. Staff. Lightings. Breakfast meal.
Television channels not continental. Bed is iron made instead of polish wood. Bed not standard 6 by 6 bed. Not equipped with sleep cover sheet. Floor not with rug overlay.
Room I paid was $75 .0 was not worth the money at all
Room was not good enough for the value
Refuse to give tea and suger for tea.
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