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Everything, professionally run, facilities are excellent, I dont look elsewhere, all three skene house properties in Aberdeen are outstanding!! ' Try them you won't be disappointed!!!!
The apartment we had at Whitehall was perfect. Spacious but warm which was ideal for the family including my baby granddaughter. Staff couldn't have been more pleasant and made us all feel valued customers. Would definitely book again if back in Aberdeen. Thank you.
There was absolutely nothing we didn't like.
I like the fact they changed the room. I love the parking and location.
Our 5th stay but On arrival finding the used condom in the bedroom bin just ruined the whole trip. Was ment to be special for our sons graduation. Had the bed just been used? old guests or staff who knows but just felt let down. The new room was needed but will try not to be back
Friendly and helpful staff! Comfortable accommodation, close to all City centre amenities. Great value for money! Always top quality!
Quality of all staff. Comfort of apartment. All day coffee/teas in lounge. Parking.
Will return soon
Good parking. Easy to find. Very happy to use again.
Travelled with elderly parents and adult son. Property was easy to find and walkable to city centre even for 83 year old mother. Plenty of room to relax. Kitchen was excellent too. Nicest touch was the bottles of real milk in the fridge. ..not sachets if uht. Complimentary breakfast was excellent too. Richard was particularly helpful. Would definitely stay again.
We were given a ground floor room at our request but there was a bit of noise from passing pedestrians. We arrived way too early and asked if it was ok to wait in lounge..that was fine but the male receptionist didn't let us know when our room was ready. ..I had to go and enquire again.
The rooms are amazing: large, comfortable, and for a good price.
Hosts are given a welcome drink, and there is a large selection of free tee and biscuits available 24/24.
Position is at 5 minutes walking from the high street.
We had 2 problems, 1 quite small, and 1 quite big
1) the small one was related to the credit card. The lady has some problems processing our payment and she had to write down out credit card's details. It is pretty uncomfortable;
2) we woke up the morning with both the heating system and boiler off. Which is a shame for a 4* hotel.
We even got wishing card and a bottle of fizz for our wedding anniversary!!! It was very kind. Thank you to all team :)
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