Reviews provided by

The Bank House Hotel 3 stars

Cally

Croydon, United Kingdom
September 16, 2014

Stayed at this hotel with a friend to visit Alton Towers - neither of us can drive so we were relying on public transport all the way from London! We stayed 2 nights and it couldn't have been better located - it was 2 mins from Uttoxeter Bus Station to catch the 32A bus taking us straight to the park in about 40 mins, and it was also ideally located for Uttoxeter train station to get us home again! The room itself was great, very spacious and clean - plenty of storage space, good shower, and great tea & coffee facilities The staff were very helpful - we were late arriving to check in due to train problems but gave them a call and they were more than happy to accommodate us and were very welcoming when we arrived All in all a great experience, and would be our first choice of place to stay when going back to Alton Towers!

10
Orlando

Basildon, United Kingdom
September 11, 2014

Staff were nice and happy to offer help, rooms were clean, also towels and linen clean


No Lift and to many stairs. Weekday breakfast to early, 7.30 to 8.30am

6.3
Sian

Liverpool, United Kingdom
September 9, 2014

Hotel was excellent, lovely staff and facilities perfect for a nights stay.


Across from a church which was pretty noisy sunday morning, however this can't be helped.

8.8
Bruno

London, United Kingdom
September 2, 2014

Super helpful staff and very friendly! Great location and beautiful church across the road!

9.2
Jon

Chesham, United Kingdom
August 28, 2014

Good location in the town and easily accessible. Available parking. Friendly staff but it's a basic and dated decor, dated furniture and the privacy is poor as you can hear all the other guests and staff downstairs Breakfast was hot and tasty and quick service


No extras - hair dryer etc, average comfort beds No sound proofing of the rooms

6.7
Steven

romford, United Kingdom
August 22, 2014

Beautiful hotel and staff really helpful

7.5
Thomas

cheltenham, United Kingdom
August 21, 2014

Awesome place, really comfy, warm friendly atomsphere. The Thai restaurant was authentic and gorgeous and the chef & waitress were so pleasant. highly recommended. A great bolt hole from the madness of Alton towers and only 20 minute drive away. Would defo return.


Only negative I can think of was the floor was creaky. That's the only flaw I can think of!

10
David

Albrightsville, United States of America
August 8, 2014

i loved the location and the look. staff were great, always willing to help, nice to sit in the pub and talk to staff and locals, great town to live in.


room was on the 3rd floor. windows did not open. too hot at night, had to sleep on the bathroom floor.

7.9
Carol

BAMPTON, United Kingdom
August 6, 2014

Umm... the sheets on the bed were clean and the location was convenient for us.


The absolutely shocking rudeness of the reception and waiting staff. I have never experienced unprofessionalism like it. The breakfast was totally inedible (don't think the coffee maker has been washed since the late 1980s) and the whole place was shabby and in need of a good clean. Avoid!

3.3
David

Calow Chesterfield, United Kingdom
July 31, 2014

Very homely feel with attentive staff

7.5

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