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Comfortable, clean, well-equipped room. Really friendly welcome. Handy location for Swindon's Old Town.
A minor criticism - couldn't fit legs underneath dressing table to sit comfortably for working at laptop.
Extremely welcoming, friendly and accommodating.
I had help with my case, up and down. They were attentive and met my request about stairs by putting me on the first floor.
Friendly staff and manager,
Car parking space
clean~ owner very nice
Attention to detail of staff
Shower not much good
Staff were generally helpful and accommodating and breakfasts were good and plentiful.
New furniture couldn’t disguise the limitations of the accommodation.
The water pressure was so low that I wasn’t able to shower properly and ended up strip washing.
"Ample parking" was a small courtyard for five cars packed in like sardines, where I had to watch out to spot the driver of another car and ask them to move to let me out.
“Conservatory dining” was in a small room with a picture window onto the courtyard car park.
I thought I had prepaid (had I known I hadn’t I might well not have stayed) a fixed amount by credit card through the Booking.com website, but was then charged a 3% surcharge (without warning) for paying by credit card.
Definitely my worst Booking.com experience.
Everything about The Lodge is amazing, I have visited Swindon again and I have also booked with The Lodge.
Very kind staff, walking distance to town centre, will definitely stay in it next time I am in Swindon.
The owner was very welcoming and seeing that we had more luggage he swapped rooms for us.much appreciated.
The hotel is situated in an excellent position for shops+restaurants.the
owner was a very friendly man+was very helpful with information on the
area.he also cooked an excellent breakfast.
Nothing we didnt like
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