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Very convenient for the railway station, centre of town and the sea front. Great view over Morecambe bay. Nice quiet room, despite being on a main road. Comfortable bed. Friendly helpful staff. The bar waiter was particularly helpful.
I had a bit of trouble adjusting the temperature of the shower. Tap was stiff.
We like the room with the sea view.
the staff were quite friendly and helpful.
The food was also very good.
the car parking around the back was a bit awkward, having a conferance room, were you have to go through to get to the car park, when in use you could not use the exit, you had to walk around the block to the back 5 to 10 min walk depending on age.
Magnificent sea views and sunsets, (tho noisy road)
Lifts were helpful for elderly parents
Full breakfast was tasty
Greeting on arrival was curt.
The room was not fully prepared.
My parents wiped down their bathroom before use.
On two days we had to request that the tea tray was replenished and collected this ourselves from the bar.
The Wifi was intermittent at best and non existent most of the time.
Toast at breakfast was burnt on the first day and was warm bread on the last day.
On the last morning we had to rearrange table to sit together at breakfast as did other couples breakfasting together.
TV volume lock was a good idea but couldn't hear it on the Friday due to noise from music in bar area
Restaurant food was returned to be reheated
Continental breakfast was cereal, yoghurt and pastries!
Breakfast served on cold plates meant it cooled rapidly.
the poor condition of the hotel
very tired, disgusting shower,
dirty carpets. rubbish in car park.
The reception and bar personnel were very hospitable.
Work desk chairs not fit for purpose, far too low to reach the desk - hence could not work.
Two chairs left out in the single passageway leading to fire escape.
Matra 'D or head of service demeaning the staff behind their backs in front of customers
We only stayed 1 night to drop off son at Lancaster Uni and the hotel was a welcome rest after 5 hour drive. The meal in the restaurant was excellent and staff were very friendly. The reception and restaurant have been modernised and are very pleasant. Didn't have time to stop for breakfast but it looked very tasty.
The hotel is a bit dated but perfectly acceptable and generally clean. Odd stair layout could be a bit confusing . Great view straight over the bay at the front of hotel but a bit grim out the back (over the car park) . All in all a decent place to stay.
-The hotel room was dirty
-there were wires hanging out of the walls
-the toilet seat was hanging off
-the head board wasn't attached
-the beds were squeaky
-the staff weren't helpful
Took payment before arrival
It was lovely we was in a refurbished room everyone was really friendly and we had a great time
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