Reviews provided by

The Ship Hotel 3 stars

Michael

Bournemouth, United Kingdom
July 29, 2014

Location


The whole place was a bit soulless. Everything was OK but there was no personal touch, personality and the staff seemed like they were doing only what was necessary and nothing more.

4.6
Sally

Llanrwst, United Kingdom
July 29, 2014

Comfortable bed, clean bathroom. Good location. Friendly staff.


No air conditioning in our room made it very uncomfortable. Evening meal standard could be much better. Carpark flooded in heavy rain - make sure you take wellies.

6.3
Rosemary

Swansea, United Kingdom
July 27, 2014

Location, helpful staff, flat screen tv, fans - the weather was seriously hot.


Shower didn't work and needed fixing, disturbed at 3.30 am by drunken guests shouting and banging on doors. Not the hotels fault and they apologised. Perhaps staff could have seen the state of these people and escorted them to their rooms? Not sure how you deal with this really but it spoilt an otherwise great stay.

7.5
Nitesh

Stevenage, United Kingdom
July 24, 2014

no air con

5
Janet

Littleborough, United Kingdom
July 22, 2014

Receptionist tried to be helpful.


Heat in the oppressive. Had to keep window open which meant the noise from the bar area was awful. There was a large party that evening. Had to move out for one of my 2 nights stay.

5.4
Anthony

LEEDS, United Kingdom
July 15, 2014

The location


My mother had requested in the special provision box that we were arriving from Boston on a night flight and that we would need access to our room in the early morning to change and freshen up. She did not receive any reply to that request so when we arrived no room was ready. Not what I expected after a long journey. The annoying thing is why have a 'special request' box when no reply is received to your request...no not a good stay, in fact we didn't even stay the night. So no not a good introduction to The Ship!

6.3
Charles

Kings Lynn, United Kingdom
July 10, 2014

Receptionist efficient and very helpful. The room and bathroom spacious.


The bed and pillows were so hard we decided to reduce the number of nights at this hotel

5.8
Brian

Wantage, United Kingdom
July 10, 2014

Room lighting was excellent. Breakfast.


There was no French mustard available.

8.3
Graham

Stafford, United Kingdom
July 9, 2014

The location is ideal,it suits are need for easy commuting into Wimbledon.The rooms were very comfortable clean and tidy.


We booked a room with Bathrobes,bottled water and newspaper and we had none until I went and complained. The service in the breakfast dining room was appalling. When my wife and I went down for breakfast at 9.15 there was fifteen tables not cleared and cleaned.We had to ask for every individual item coffee,milk,sugar,spoons and would you believe cups. This is our third time in this hotel and it might be our last.

7.5
Matt

London, United Kingdom
July 8, 2014

The whole experience, the bar man was a hero, not seen anyone work like that for ages....

10

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