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The friendliness of the staff specially the man at breakfast time.
Free wifi code was not requested when connecting to hotel wifi so disconnected for security.
I was able to have a bath which you don't often get. rooms were tidy and clean. staff very friendly and welcoming and breakfast included a lot of choice for people with different tastes. Was able to check in anytime even if you arrive at midnight the day of arrival and check out was a reasonable 11am.
bed was squeaky and woke me up every time I turned over in the night. On the Saturday night when there was a function it meant when coming back to the hotel late we struggled for a space on the car park and didn't want to leave the car anywhere else.
Nice staff, lovely room
The airplanes are very noisy if you need the windows open. The shower wasn't the best and didn't like that we had to walk through the restaurant which had some sort of awards ceremony going on to get to our room
Convenient for Heathrow, nice toiletries, comfy bed, welcoming staff
We have stayed at the Stanwell before as it is in a very convenient location for visiting family in the area.
The staff are always very helpful and friendly both in reception and the dining room and bar area, nothing is too much trouble. The rooms are always clean and well presented, including the bathroom (the towels are exceptional), and the beds are very comforable. The food is of a very good standard. I would definately recommend this hotel.
Nothing to not like
easy to get to - good for bedfont lakes office park without staying at LHR. reasonable value for something so close to the airport. quality hotel standards. good breakfast.
Staff, food, room decor and cleanliness all great.
Bizarely there where no windows you could open in my room for ventilation. I mentioned this to reception on check out and the reply was I could have requested a fan. Very strange
Lovely staff who could not be more polite and friendly, great breakfast and dining area, incredibly clean rooms and public areas, comfortable beds and hot shower. EVERYTHING!! This might be overlooked for 'Heathrow' hotels but we got a £2.60 (£5.20 return) single from literally outside the front door to the entrance to T5 and it took about 12 minutes on the Saturday afternoon. Saved a fortune!!
I wanted a hotel that was close to Heathrow Terminal 5 and which had good food.This was a 10 minute bus ride- even at 5.30 am, £2.60 or free with bus pass. Ignore £15 taxis or £35 black cabs. Tapas was fantastic and they even packed up a picnic breakfast for me 'cause I left early!
What's not to like?
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