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Staff was excellent, pool was very nice. I will love to go there again
The pool location near room and easy access. To leave your young kids on their own are safe as staff view are visible from pool
Just location are away from sand n beach.
Staff is very friendly
Wifi signal is weak and often disconnect
Staff friendly and helpful.
The day i stayed in this hotel having heavy rain .
Terrible thing started with water leaks thru ceiling and toilet was floored with dirty water .
Also ,the whole hotel started blackout at mid night .
location is good
either the wall & door is too thin, or i had noisy neighbours.....but i could hear them from more than 20 feets away
Located in Pantai Cenang (where the action is)
Google & maps has it located in Pantai Tangah, where it's not, which made it hard to find.
The mosque next door and their loud speakers will wake you at 5:45am, like it or not.
Reasonable accommodation for the price.
Right next door to a mosque. Extremely loud speakers on for 2 hours in the evening up to 10.45pm the night we stayed, then again at 5.45am. I found no information regarding this on their website or the site I booked, only on online forums. We booked out the next day it was so bad and moved to much better location and accommodation.
Everything is fine, worth money value.
A lot of mosquito. Breakfast can be better, not necessarily have to have a lot of choices, quality is more important than quantity.
Staffs were rude and judgemental. Very disrespectful to guests. Not helpful as well. And the worst part is, all of them are the same.
NOTHING AT ALL !
I never met such rude staffs from all departments in a hotel ever ! The front office staffs never greet us ! I asked for extra blanket from front officer, they transferred me to housekeeping, when I went to housekeeping, they asked me to the front officer ! No communication among department to another department ! The front officer shouting at me when I talked properly at her ! I have to ask her "Why are u so rude ?" The F&B shouted at my husband when he tried to combine the tables for breakfast. Air conditioner not cold enough even family room. Very limited choices for breakfast. Room floor is sticky. Mosquitoes flying everywhere. Towels are dirty. The pool is so small. Annoying sounds from the mosque. No table & chair in family room as the photos shown. Far to the beach. Bad location. Toiletries not provided. Staffs ruining hotel image, please send them for proper training. Housekeeping sleeping in the pantry during working hours. Definitely not worth and waste for money. Not recommended. Wont stay again. Regret bringing my family stayed there !
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