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My son loved the waterpark but it was only open during certain times
Very outdated and as we were travelling with 2 small children it was VERY annoying that the fire alarm kept going off (once at 11:30 at night and again at 7 in the morning) was not impressed with this at all and nothing was done about it.
The front desk staff was excellent, especially Jamie. When I asked for a different room because of the noise from other guests, he accommodated my request immediately.
I was very upset with the pool hours this visit. The reason we stay there is because of the pool. Being open for 8hrs a day on the weekend and not open till 5:00 on a long weekend monday is ridiculous.
Quick check in/out, great location, wide rooms
Shower Tub water fill wild taking shower
Location - very central
Staff were nice
the size of the room was great , just not very inviting. For the money and the length of our stay it was fine. Looks like it would be a fun hotel with small children because of the pool .
Smelled like smoke when we arrived and the bed was horrid.
The server at breakfast never sat us or brought coffee or juice.
It was very dirty it was are third time staying there and it is getting more and more dirty and most of the time stuff don't work it would be a nice place to go with the kids but it is not very nice to be walking around garbage all the time they should look at doing more house keeping a lot if people were saying the same thing that it was very dirty I don't think I will go back to pay for some thing and say around garbage that is not right
The evening check in staff was friendly.
My bathroom hadn't been cleaned from the previous guest. Their towels were still in the bathtub and hair was on the counter. The front desk didn't seem overly concerned or apologetic. I wasn't even offered a discount. Overall the hotel looked run down.
-some front desk staff
-halls and rooms were not clean
-paint in halls and rooms chipped and old
-carpets worn and tired
-bathrooms old and need updating
-one would pay more for better facilities
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