Reviews provided by

Travelodge - Willoughby 2 stars

Lamika

United States of America
August 13, 2014

Breakfast, tv, location, quiet,


My phone line didn't work

8.3
Darren

Bethel Park, United States of America
July 22, 2014

dirty phone didn't work smelled

3.8
Betsy

Mentor, United States of America
July 13, 2014

They had wi-fi and hbo.


The sheets didn't fit the bed, there was no place to sit besides the bed, the ac died sometime in the middle of the night, the "free breakfast" consisted of bagels and english muffins that were stale, when we asked for more towels (there was exactly 1 in the room when we got there) they had trouble finding more that were clean, there was a phone that did not work in the room, the tv had either a low volume or high volume, but it did not allow for customized "in-between." When this was pointed out to the staff, there was no offer of "comping" anything, just an explanation that they are undergoing renovations. When I said it didn't say that on the website (or I would never have stayed there), the response was, "Oh, sorry." don't stay here unless your only other choice is your car.

4.2
Michael

United States of America
June 27, 2014

The pool was closed and the "free breakfast" consisted of some donuts the guy got from the gas station

2.9
Rita

Napoleon, United States of America
June 17, 2014

That the lady at the desk found us a room even though Booking.com had neglected to contact them about our reservation.


That Booking.com failed us...will not use them again and will tell my friends the same. We had requested the first floor because we are senior citizens, but of course they did not receive that message because of Booking.com.

9.6
Phillip

United States of America
June 16, 2014

Booked a room online because my daughter had a softball tournament in the area. We checked in dropped off our things and headed to the softball fields. When we returned 5 hours later we were preparing for bed when my daughter turned down the sheets and moved her pillow and bugs were everywhere! We immediately grabbed our things and proceeded to go check out! I demanded a refund and was met with defiance but I stood my ground! This place should be completely fumigated or closed! Worst hotel experience ever!

2.5
Johar

Buffalo, United States of America
June 1, 2014

Nothing in breakfast, only some sereal. Coffee machine; broken, juice machine; getting repaired, iron stand; not available. Complained to the manager replied 'breakfast is complimentary doesnt have to be there' Didnt even mention on the website that this was not available. Rude rather than courteous staff....disappointing.

3.8
Catherine

Nevada, United States of America
May 26, 2014

close to highway, but hard to find


very small rooms, towel rack fell off wall, breakfast was totally unsatifactory

5
Valery

Cedarville, United States of America
December 21, 2013

Snow was not shoveled from walkway.

6.3
Jason

Oshawa, Canada
November 28, 2013

Rooms were clean.


Hallways had an odor.

6.3

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