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Room cold. Peas in meal in restaurant inedible.
Rooms, location, staff and the restaurant.
I've stayed here five time now. This time I was even upgraded to the master suite which is spectacular.
Can't think of anything
The room was warm, the bed comfortable and the staff friendly and helpful. The breakfast was lovely.
No complaints about anything and we would thoroughly recommend this hotel.
Food choice, Parking, Location, Room upgrade
room was great, very comfy bed.
Very good staff.
Evening meal was very good.
Breakfast was poor, the sausages were gross, the bacon was dripping in fat, most of the dishes were on the scrapings.
Loved location ..had a balcony and great views ..it was chilly due to november wedding so was a bit worriedtthat we would not have a gd experience but need not have worried stayed witj sevrral other memberscof wedding party and all were so positive and happy with choice ..rooms were comfortable spaciuos food was great overall great experiemce would definitely recommend and would stay again
It was a bit more than wanted to pay but the size of room and balcony made up for this
from the time we checked in by Sue all the staff had an excellent attitude, ensuring our stay met all expectations. The hotel had been refurbished to a high standard, there was ample parking.
The restaurant although very busy on a Sunday, managed to provide a good array of food in a speedy and polite manner.
Overal excellent value None
The lady on reception was very friendly and helpful,
The same applied to the night
porter, the room was clean. warm and very comfortable
The location, the friendly staff and local people. THe evening meals were excellent (particularaly the carvery) and were grat value for money.. Our stay was in November and really enjoyed sitting on the balcony overlooking The Broad and watching the firework displays - brilliant; we'll be back.
Having to leave !!
Overall a good hotel and will use again. This was our second visit in 4 months. Check-in was fine, room was spacious, clean and tidy. Bar staff absent from bar for several minutes on several occasions left customers wondering what was happening! We saw this on our previous visit too. Breakfast was plentiful, tasty and hot.
Someone really needs to get a grip of the bar staff!
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