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Very good staff, nice welcoming, 24 hour reception, nice quiet room. Strongly recommended
Good location for Watford town centre, good parking.
Walls were wafer thin and mattress was rock hard. Heating system clunked and banged all night long.
We stayed overnight to visit the Harry potter studio and the winter wonderland , it was very warm and comfortable perfect distance from the station by taxi and had car parking spaces for free
Nothing to dislike
On site parking
Tea making facilities
Staff were Great, knowledgeable of the area
Good Size rooms for 3 people
TV was big enough
Tea and Coffee in the room
Water pressure for the shower was poor
Bathroom was a bit dated
Late disco which we could hear clearly in our room.
Bath room outdated very poor shower facilities that came from a diverter valve on bath deck tap filler, no control of temperature possible scalding.
Tea facilities in room cups had residue in bottom had to be washed prior to use. when making a cup of tea using the milk supplied it seemed it was off possibly out of date.
at breakfast the bread toasting facility was very poor you either had just dried bread or cremated bread, waitress had to make toast in the kitchen.
I have had better breakfasts in cheaper hotels.
on arrival we found that the kitchen was not open for evening meals on weekend which meant that we had to go out into the town to find somewhere to have an evening meal
I would seriously think twice before using this hotel again.
Reception staff were very helpful; rooms were comfortable; on-site parking; excellent spot for access to Watford town centre. My advice to potential customers is stay at the hotel but don't waste your money on breakfast there.
Breakfast! Food (when you could actually get some! ) was good. However organisation of breakfast was probably the worst ever. self - service kept running out of everything, crockery plates drinks. We had food in 3 separate parts as coffee, bacon, eggs etc became available. Truly dreadful!
Location, staff were friendly. Good value.
Price and central location (although on busy road). Very friendly helpful staff.
Limited parking and due to numbers struggled to serve breakfast but staff were heroic.
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