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Loved the area and the hotel staff ,loved happy hour and on site parking.The bed was comfy room facilities were good and there wasn't too much noise.
The hotel was quite shabby and grubby round the edges, however toilet, basin, shower and bed were fine. basically good value for what we paid.
Receptionist was friendly
From the minuet we entered our room approx 5th there was banging and crashing and loud thuds in the room above
We complained early evening but this continued all night and we mean all night we did not get any sleep we would like a refund please £110
Bed was on a slant so uncomfortable lights and tv did not work in room, woke up with bites all over my hip and leg from the dirty bed disgusting!!!!
The receptionist was a lovely bubbly young lady who gave us a top quality room. Thank you.
The staff, friendly and helpful. The location offers an easy walk to town. The price...moreover, there seems to be a permanent happy hour.
The noise, the permanent happy hour has its downside if you want to get to sleep before well after closing time. Also, Osborne road is very busy in the mornings. The breakfast was uninspiring, to say the least.
Run down rooms
Awful breakfast - ran out of eggs
Expensive for quality of rooms
It was comfortable, the staff were friendly. No frills but what can you expect at the price?
Value for money
Off street parking
Nothing of note - I got what I expected
Very friendly welcome, had rung me because I was running late (Friday evening traffic) but concerned I was OK which was nice.
Had booked a single but gave me a free upgrade to a double room.
Perfectly placed for where I needed to be the following day.
Very shabby and run down, in need of some serious TLC. Would be well worth it if it was fresh and clean.
Cant fault the staff but I think they are working in grim conditions.
there was no hand towels and when you had be to the toilet you had to go in to the bedroom to wash your hands and to plug the kettle in the socket was very near the floor and on the Saturday the bed did not get made and too many stair to climb to the top I will not be back
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