Reviews provided by Booking.com

Total  7.8
Based on 375 reviews

Best Western Willowbank Hotel Manchester 3 stars

340 Wilmslow Rd, M14 6AF Manchester

Dianne

Lake Albert, Australia
June 19, 2013

Ease of parking Right on the bus route Staff were very friendly and helpful


Room whilst had everything was a little cramped. Reception and rooms are up a narrow staircase, could do with a lift.

8.8
Anne

Thames Ditton, United Kingdom
June 18, 2013

friendly helpful reception. being able to park the car safely. Free drink! Breakfast. Bedroom was clean


felt the bathroom could do with updating,the sealant was black in places around both bath and basin both the pillows were hard

7.5
Alberto

Barcelona, Spain
June 13, 2013

Nothing really


Shower didn't work fine, bedroom was tiny, and not prepared for early summer. It was around 22 degrees celsius and it was too hot inside the room, and the curtains didn't keep the light outside at 6am.

5.8
John

Cwmbran, United Kingdom
June 13, 2013

Handy access to city centre and University, with regular, reliable and affordable public transport on the doorstep. Good "local" pub across the road. Restaurant service and check in/out very efficient.


Service at the bar slow and barman still putting change into till at 5.15pm while guests kept waiting. Dirty towels left outside of guest rooms late afternoon.

7.1
Sandra

Boston, Lincs., United Kingdom
June 11, 2013

food was excellent and staff were really helpful


rooms were quite small but OK if just staying a night, overall hotel looks a bit tired, maybe ready for a revamp

8.3
Christine

Lincoln, United Kingdom
June 11, 2013

Friendly staff, nice bar area, lovely lunch, free drink vouchers, secure and cheap overnight parking, good wifi connection.


Grubby throw on the bed and stained loo pan, nasty taste to the bacon and sausages at breakfast time.

4.6
Brenda

Belfast, United Kingdom
June 10, 2013

I liked the friendliness of the staff


I didn't like the fact that this booking was not accompanied by vouchers for drinks as my previous booking was and this was not made clear.

7.5
Kirsty

Farnham, United Kingdom
June 10, 2013

Good breakfast Nice clean bathroom Good customer service


Tv and radio didn't work initially and no one available to fix on first night. However this was resolved on the 2nd night, and I was offered a complimentary drink.

7.9
Richard

derbyshire, United Kingdom
June 10, 2013

The location


I booked a taxi to take me to the Etihead stadium via your reception desk and was taken to Eaton Park! It took us 1.5 hours to get from this point to the stadium Not happy with Supa cars The bathroom was very old and in severe need of replacement (my wife refused to use the shower as it was to mouldy)

5.8
Shane

Derrygoan, Ireland
June 9, 2013

staff very friendly


nothing

10

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