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Followed by a trip

When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.

And finally, a review

After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.

Real Guests, Real Reviews

Al Qasr Hotel, Madinat Jumeirah

Dubai, The United Arab Emirates

From

$564
Overall score:
9.2
Konrad's score:
7.9

Wild Wadi access, pool, beach, staff

No gym at AlQasr, much better food at Jumaira Beach Hotel

Al Jawhara Metro Hotel

Dubai, The United Arab Emirates

From

$49
Overall score:
6.9
Maria's score:
7.9

Very close to metro station, friendly and helpful stuff, nice air condition ,fair price

Jumeirah Emirates Towers

Dubai, The United Arab Emirates

From

$229
Overall score:
9.1
Ayoub's score:
5.4

STAFF WAS VERY VERY BAD I WAS REALLY SHOCKED BECAUSE I LIKE JUMEIRAH HOTEL CHAIN BUT THIS HOTEL STAFF WAS REALLY VERY BAD

Sofitel Dubai Palm Apartments

Dubai, The United Arab Emirates

From

$414
Overall score:
9
Hamad's score:
6.7

the options of sea

the housekeeper not good servies

Le Royal Meridien Beach Resort & Spa Dubai

Dubai, The United Arab Emirates

From

$340
Overall score:
8.9
Tinela's score:
9.6

I was for the second time at this hotel. I look forward to going again in the future. Everything is hight quality. I stayed in Superior Room; very nicely decorated, quality furniture, very comfortable bed, large bathroom with bath and shower, hair dryer professional and quality bathroom products, very white towels changed twice daily and everything very clean! Thanks housekeeper! In fact the whole resort is very nice, with beautiful landscaping, great and clean beach. With me all the staff were very attentive and I felt like my family!

-

Jumeirah Zabeel Saray

Dubai, The United Arab Emirates

From

$408
Overall score:
8.8
Nazzal's score:
10

الضيافه عند الاستقبال غرفه كبير وكذلك الحمام الديكورات رائعه بجميع انحاء الفندق

فقط تصريف المياه في الشاور كان غير جيد

The Address Dubai Marina

Dubai, The United Arab Emirates

From

$218
Overall score:
9.1
Saleh's score:
7.9

The marina view

The noise from the night club at night.

Raffles Dubai

Dubai, The United Arab Emirates

From

$323
Overall score:
9.2
Danielle's score:
10

We had a wonderful experience at Raffles. They had run out of non smoking rooms, so they upgraded us to a suite. What a delightful treat! The room was spacious, beautifully decorated, had a deck and a wonderful view. We had signed up for the club lounge, and it was well worth it. They had a grand breakfast buffet, as well as afternoon tea and evening cocktails and appetizers. We used the gym and the pool and loved both. Next time I am in Dubai, I will definitely be staying at Raffles.

Absolutely nothing!

Dar Al Masyaf, Madinat Jumeirah

Dubai, The United Arab Emirates

From

$588
Overall score:
9.2
Lukasz's score:
9.6

Absolutely outstanding and luxurious atmosphere, very helpful and creative stuff, fantastic architecture. We loved the romantic boat trips on the water canals among the lovely lit buildings. Wide and well-equipped beach, warm and clear sea. Special thanks to Ms Viktoria for the gulf villa, which compensated us for temporarily closed Wild Wadi Waterpark.

Nothing major but the facilities of the SPA were a bit poor (very small Finnish sauna, the steam room insufficiently hot) comparing with the whole resort. We also lacked the information about the closed Wild Wadi Waterpark during the booking process on booking.com (we got this info only after receiving the booking confirmation from the hotel..)

Mina A Salam, Madinat Jumeirah

Dubai, The United Arab Emirates

From

$368
Overall score:
8.8
Dirk's score:
10

We stayed several times already at this hotel and for is the best in dubai. With all the restaurants , suk and beach . It is almost not necessary to leave the hotel.

There is the construction at the side . So i dont recommend to book the rooms marked " arabian construction" For those which are not noise sensitive is a real price advantage

The Palace Downtown Dubai

Dubai, The United Arab Emirates

From

$381
Overall score:
9
Aref's score:
7.1

Near the male but it's not show the vountunt لا تستطيع روايه النافوره

اخذت الغرفه وطلعت علي البحيره وليست النافوره الفندق ممتاز بس غالي والغرف لا تطل علي النافوره You can't see the vountint

The Ritz-Carlton, Dubai

Dubai, The United Arab Emirates

From

$381
Overall score:
8.8
Lukasz's score:
9.6

High quality hotel. Very helpful and friendly staff (best regards to Mika, Albert and all the waiters at the Lounge Club!) Delicious and varied cuisine in the Lounge Club. Outstanding SPA with an outside swimming pool-amazing views! Modern, luxurious and very comfortable room.

Although there is a beautiful and well equipped hotel beach with great swimming pools, it would be nice to have deckchairs by the sea, in the sand on the sea shore.

Grosvenor House, Dubai

Dubai, The United Arab Emirates

From

$313
Overall score:
9
Tamer's score:
8.8

I liked the different variety of the night outlets available at the hotel.

I didn't like that a guest was coming to visit me in my room and was not allowed up !

Burj Al Arab

Dubai, The United Arab Emirates

From

$2,001
Overall score:
9.2
Edward's score:
6.3

Beautiful property, butler staff (only) was great, the food was exceptional.

My nightmare stay in the Burj Al Arab hotel started when after being asked at every turn did I stay in the hotel, security stopped me on the outer exterior of the property on the side of the Burj while leaving an open gated area and said "You can't go back there it's for guests only I became shocked that she didn't ask if I stayed at the hotel she then said she thought I had reservations for a restaurant there (As a guest of the property I was very offended) She should have simply ask did I stay at the hotel/ I then had a concierge (Oscar) ask me to check my ID (because I left me key in the room) he thumbed through every page in my passport and commented on places I've been instead of just checking the photo ID, afterwards he said he's not the person to give me another key.I am still trying to figure that one out ?/ and something I would never expect from any luxury hotel happened, I had bugs biting me upstairs in my suite I of course complained to management, she saw the bug bites and said if they give me a doctor I would have to pay to see one (the parametric came to the room and gave me bug bite medication) The manager then told me that she and her coleagues would meet me at check out (she was no where to be found when I checked out (She lied to me) I was told later by Vishal another manager she left early because of Ramadan scheduling and that she was aware of the scheduling before she told me she would see me at check out...

The Address Montgomerie Dubai

Dubai, The United Arab Emirates

From

$245
Overall score:
8.8
Abdulla's score:
7.9

Very comfort hotel you feel like nobody else staying there, spacious room and relaxing landscape

Small lobby or I can say there is no lobby, but this is not an issue as it seems to be quiet place. In-room Ipad didn't work and they couldn't fix or even replace it. You have to park your car yourself. They provide golf car to take you and bring you from the park area

The Address, Downtown Dubai

Dubai, The United Arab Emirates

From

$435
Overall score:
8.9
Ibraheem's score:
7.1

- Proximity to the Dubai mall, the fountain, and the cafe's around it. - Furniture, specially the lobby. - The landscaping around the pool and the hotel cafe. - Ms. Amii from the business center and Mr. Bajuhn from the luggage service were of great help and support with genuine smiles and friendly attitudes.

I would call this the "Greedy" hotel, specially when compared to any other hotel in Dubai, I decided to stay in it despite the premium difference they charge to indulge myself and my family, but unfortunately that indulgence never showed up!: - They charged me an extra daily charge for my 7 years old daughter (the only hotel that did this ever). - We have to do a round 2 cleaning after the housekeeping. - The amenities/refills are poor (below a 4 stars hotel I would say). We usually don't really use the tooth brush, hair comb, sewing kit etc, but they are nice to see a round, shows that the hotel is taking care of the little details. We learned that they won't provide them unless you ask for them, which we really didn't appreciate. Yes you have to ask for a new packed soap because they won't put a new one as long as the tiny one you opened few days back didn't vanish. - Generic attitude is way far from every other 5 stars hotel we visited in Dubai. Smiles (whenever they flash) are the fake type. This is my very first negative feedback about the hotel, I really hope that their management spend sometime reading feedback (beside planing on how to cut cost) and improve on the tiny things that really matter, unless they will rely only on the advantage of being close to the Dubai mall.

Armani Hotel Dubai

Dubai, The United Arab Emirates

From

$517
Overall score:
9
Weichi's score:
9.6

the staff are mostly very friendly, profession. and solve my problems during my stay.

checking in takes too long…about 30mins in my case. while the person next to me check-in late and go to their room earlier than i do. why?

Grand Hyatt Dubai

Dubai, The United Arab Emirates

From

$231
Overall score:
8.9
Fredrik's score:
3.3

Just an average experience nothing more.

Rude staff and very inflexible not listening to customers. No ambience or charm, more a business hotel with WC and shower. For vacation or romantic scenery chose other hotel. Location is also very poor far away from the marina, the malls and the palm.

Benta Grand Hotel

Dubai, The United Arab Emirates

From

$50
Overall score:
6.9
Olumide's score:
8.3

Serenity. Spacious . Comfort.

Harassment of guest by security personnel at instruction of senior staff of the hotel when issue arose that should have been handled with courtesy. We are really highly embarrassed.

Fortune Boutique Hotel

Dubai, The United Arab Emirates

From

$59
Overall score:
6.9
Waseem's score:
7.1

Nice staff, & confort room, value for money

poor cleaness & location

The Westin Dubai Mina Seyahi Beach Resort & Marina

Dubai, The United Arab Emirates

From

$365
Overall score:
8.9
Michael's score:
8.3

Customer service was great. The bed was very comfortable. Loved the Pool Bar and Winding Pool,

Was not able to credit money off a debit card which made me have to see the front desk every 2-3 days.

Park Hyatt Dubai

Dubai, The United Arab Emirates

From

$254
Overall score:
9.1
Faisal's score:
10

Every thing found nice

Nothing

Somewhere Hotel Apartment

Dubai, The United Arab Emirates

From

$113
Overall score:
8.9
Ismail's score:
10

rates are very valuable ,and place is is excellant

Conrad Dubai

Dubai, The United Arab Emirates

From

$233
Overall score:
9.1
Si's score:
6.7

Food is only ok,services is not up to 5star standard,they should pay more attention of customer needs,asking for one thing,taking long time for responds!

Sofitel Dubai Downtown

Dubai, The United Arab Emirates

From

$240
Overall score:
8.9
BADER's score:
2.9

The room view on burj Khalifa.

Well its not easy to find taxis in that area, so I booked one a few hours ahead and went down on time to find the doorman giving it to someone else.. I asked if that was my taxi and he said yes! So I had to talk to the guy myself to step out of it because it was reserved for me. The next day I had the exact same thing but this time the taxi had already left with another customer from the hotel though I was on time.. That cost me a very important meeting, when I spoke to the manager the doorman who gave it to the customer blamed me for being late but I wasn't (he knew that it was reserved for me because he was the one who called me on my room to come down when it arrived)!! I was very upset. On the same day I left my room at 4pm leaving the "clean up my room" sign on, I came back late at night seeing everything the way it was, I called the housekeeping manager and after investigating the matter he blamed me for not putting the sign on when they passed by my room at 5:30pm!! Its a shame they had to lie to my face and blame me for their mistakes just to clear their names out. And by the way I didn't even get an apology for any of that even though I informed the managers about these incidents. I was paying for a service that I wasn't getting.. Im never going back there again.

The Oberoi Dubai

Dubai, The United Arab Emirates

From

$177
Overall score:
8.9
Taimur's score:
10

Hospitality, caring attitude, friendly atmosphere, Lobby lounge, comfortable rooms, good internet and best service.

1. Breakfast not included. 2. Missing Muslim Showers in toilets.

Jumeirah Beach Hotel

Dubai, The United Arab Emirates

From

$551
Overall score:
8.9
Robert's score:
9.2

Stayed there a few times and always had a great time, pool and beach facilities are very good,BUT beware this is a very expensive hotel and your end bill can be huge.Add 20% on to the Booking.com price for starters for local taxes.They also take 1000 dirham a day for 'expenses ' so have plenty of credit on your card if you are staying for a week or 2 with a family, there are much better value hotels in dubai for families. Booking.com should state the full cost,(+ 20% taxes ) don't try and make the cost look cheaper that what it actually is, be upfront with people from the start please.

Resturants are very expensive, in fact over the top for what you get. Beers at the pool are approx 10 euro, normally costs about 3-4 euro. Breakfast is 110 euro for 3 people, again a rip off. Normal evening meal for 3 at the Dow and Anchor approx 180 euro. Again beware of the end bill at this hotel, it will be an expensive one.

Golden Sands Hotel Apartments

Dubai, The United Arab Emirates

From

$74
Overall score:
6.9
Naheed's score:
4.6

Free wifi , it is in good location big spinneys opposite , all good restaurants . Easy taxis available.

When we checked in first day bathroom wasn't at all clean , it still had hair from previous people we complained but still they didn't send anyone to clean. Next day even having sign on makeup room and telling them few times they cleaned room at 5pm . Outside your room you could smell in corridors peoples cooking. We booked out early and went to different hotel.

Summit Hotel (Formally Hallmark Hotel)

Dubai, The United Arab Emirates

From

$54
Overall score:
6.9
Alexandra's score:
8.3

i liked that they cleaned our room every single day. it is close to the metro station, both al rigga (green line) and union (red line). It is close to a mall tand lots of fast food restaurants.

it is not a 4 stars hotel. maby 3 stars to be honest.

Metropolitan Deira Hotel

Dubai, The United Arab Emirates

From

$71
Overall score:
6.9
Cheryl's score:
10

Excellent location, close to metro and bus stations Very good and helpful staff. Good breakfast and restaurant meals.

No free Wifi which is unusual

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