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When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.

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After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.

Real guests, real reviews

Refinery Hotel - New York

New York City, United States of America

From

$298
Overall score:
8.9
Hetty's score:
8.8

Very friendly personel, very helpful.

Roof teracce no children admitted. It would be Nice if it was open for onder children (like 12+) for exempel between 5 and 7 pm

The Nomad Hotel

New York City, United States of America

From

$425
Overall score:
8.9
John's score:
9.2

Room comfortable and creatively furnished. Staff very positive and helpful. Restaurant excellent. Overall standards extremely excellent.

Location though convenient was on very busy street (Broadway). Despite this room was quiet.

Comfort Inn Lower East Side

New York City, United States of America

From

$180
Overall score:
6.9
Mark's score:
5.4

Convenient location; quiet room

Very tight room; lobby and common areas were sloppy; stains on curtains/bedspread (yuck!)

The Chatwal Hotel, A Luxury Collection Hotel

New York City, United States of America

From

$518
Overall score:
8.9
Oxana's score:
6.7

Really noisy

Trump International New York

New York City, United States of America

From

$595
Overall score:
8.9
Christopher's score:
8.8

We had an executive city view room and the large windows in the living room were a nice experience.

Bathroom in the lobby for guests waiting to check in. There is one in the restaurant lobby, but it is generally behind a locked door which feels inhospitable. The elevator attendants need to be reminded that it is an imposition on a guest to figure out how to use the key to use the elevator rather than an imposition on them to explain. Or room was not ready when we arrived at 4:15 in the afternoon.

The Tuscany - A St. Giles Boutique Hotel

New York City, United States of America

From

$199
Overall score:
8.8
Donna's score:
10

Very spacious and beautifully furnished room with lovely comfy bed. Lovely boutique atmosphere and good location for attractions and subways

Air conditioner a bit noisy.

Hotel Plaza Athenee

New York City, United States of America

From

$745
Overall score:
8.8
Emilie's score:
8.3

Staff

Not Like paris one

Best Western Convention Center

New York City, United States of America

From

$166
Overall score:
6.8
Emma's score:
5.8

Continental Breakfast were very good, especially hot waffles! A very very helpful security guard about his 60s - advising us how to get to the attractions & warned us to hold on tight of our personal belongings. 24/7 shop only a minute walk including a stall for takeaways! Very clean rooms, with everyday changing of towels, adding more toiletries! Internet accessible & big television!

This is a budget price hotel so you will don't need to expect a high luxury of the hotel. Can wake you up in the middle of the night of the sound of train's horns! I've managed to go back to sleep. The street 38th, opposite you is a 24 hours garage shop- so you could feel a bit uncomfortable when you walk out from the hotel & a couple of driver staring at you. The last one, two receptionist were absolutely poor at replying my emails about 2 weeks before we came to the hotel to sort out the deposit. Especially I'm living overseas and I get worried if anything has not responsed quickly from the hotel. And they were not professional on the email so not impressed. And the grammar- sometimes they do not make sense at all. That is the disadvantage communication from the hotel.

The Iroquois New York

New York City, United States of America

From

$213
Overall score:
8.8
Andrew's score:
9.2

Location is spot on, central for everything. Hotel is less than a10 minute walk to Times Square, Grand Central, Chrysler,Trump Tower and the Broadway theatres. Set between 5th and 6th Avenues the hotel is in a quieter location, although you cannot escape the sirens and car horns but remember New York never sleeps. This is a very friendly, warm welcoming hotel and would stay here again should we ever return to NY. Bryant Park 2 blocks away is worth a visit with its ice rink and commercial/craft cabins at this time of year. Whilst we had breakfast in the hotel on the first morning we did venture out each morning to the local cafés and restaurants for a very good breakfast at half the price. Made good use of the metro, easy to follow and a quick direct way to get around the city. Used NYtours (green open topped buses) not too impressed with this company, didn't seem to be enough buses and poor commentary. Central Park is amazing at this colourful time of year. Take the semi circular boat trip at this time of year-4.00pm sailing, you see the sights in the fading light hours and at night on the way back. Trip lasted just under 2 hours, well worth it. In fact NY is an amazing experience.

Couldn't fault anything.

The Mark

New York City, United States of America

From

$695
Overall score:
9.2
Jean's score:
9.2

Very convenient location: near Central Park ( hotel has its own bike) and the Met / Gugenheim. Near line 6 which cover Manhattan from North to South. Very comfortable room. Their concierge staff was more than helpful. Very very professional.

Bryant Park Hotel

New York City, United States of America

From

$345
Overall score:
9.1
François's score:
5.4

Our room was just above the big ventilation units of the hotel, which make permanent noise day and night, we didn't appreciate this quite expensive hotel with such nuisance.

Hyatt Union Square New York

New York City, United States of America

From

$269
Overall score:
8.8
Marissa's score:
10

I loved the atmosphere of the hotel and the customer service was incredible

N/A

Comfort Inn Central Park West

New York City, United States of America

From

$229
Overall score:
6.8
Liudmila's score:
5.8

Good location

Overcrowded breakfast room, dirty bed linen and towels

The Plaza

New York City, United States of America

From

$775
Overall score:
8.8
Olga's score:
7.9

location of this hotel is the best

1. did not like that many tourists step in the hotel all the day long to take photos of the building from inside and also see the hotel's decorations/etc. Being a hotel guest you feel that all this tourists come to see what you (as the guest) is doing there and they definitely interfere in your family private life. You aslo cannot guqrantee they are not taking pictures of you and your family as you have your breakfast or a cup of tea/wine in the lobby bar. 2. the staff of the hotel requires high attention from the humanr resources department. All the stuff (except for the stuff at reception desck) are expecting you to pay them for every single step they do. Travelling with newborn in the baby carriage the stuff at the entrance doors would not even be willing to help me get upstairs to the hotel doors if i would not pay them minimum 5 dollars for their service. I gave them 3 dollars on my first day of stay at the Plaza and i even got negative feedback and critisism from the door man (he started to laugh in my face and said "wow! do you think this is fair pay for my service to you?". i stopped paying them after that comment and all the next 6 days of my stay at the hotel i experienced discomfort of getting to the hotel with the baby carriage. 3. this hotel is not equiped for people with disabilities (!) Such a shame, i think, for such a hotel. A person in a wheelchair will not be even able to get in the hotel without the help of the "door men" (the "door men" will need to take the wheelchair in hands and mannually lift it to the hotel doors

Distrikt Hotel New York City

New York City, United States of America

From

$259
Overall score:
8.9
Debra's score:
9.6

Central location Clean and freindly Beautiful rooms Lovely choice of food Free wifi

Street located on was a little rough.

Macy View - One Bedroom Self Service Apartments

New York City, United States of America

From

$275
Overall score:
6.7
Julio's score:
4.2

We were bitten by bedbug, found several, which proves the negligence with the cleanliness of the place. I would never recommend this place to anyone. we did not even know this bug, it was after an internet search to find out what it was and were worried if he could convey any disease.

Lowell Hotel

New York City, United States of America

From

$835
Overall score:
9
Michael's score:
9.6

Liked it all.

The Quin

New York City, United States of America

From

$329
Overall score:
8.9
Hani's score:
4.6

Location is good and room Tech

- Staff were not professional with me , I have check in Friday night and I have asked for a late check out and the told me I can leave at 2 Pm and they might extend to three however next day they asked me to leave at 1 pm and I had to cancel my plans next day . _ the hotel is too noisy from the outside maybe you need to have better isolation

Langham Place, Fifth Avenue

New York City, United States of America

From

$645
Overall score:
9
Maksim's score:
9.6

Very attentive staff! Nice rooms. Good location.

Breakfast is real continental and expensive at that. After three weeks still have some issues with pre-authorization funds blocked on my credit card. The staff is doing all they can to release the funds, but I guess there is some problem with the comp.system which sometimews can not charge for the stay "inside" of the pre-authorized amounts...

The Ludlow Hotel Lower East Side

New York City, United States of America

From

$345
Overall score:
8.9
Meredith's score:
8.8

Room was beautiful. Amazing view and great bathroom with walk in shower. Nice to get breakfast and to have the opportunity to eat it outside and the fact it's not full of fat and bread.

It's a little bit too cool for school - super trendy and hipsterish. That's not necessarily a bad thing just means it's not amazingly personalised, more of an East Side "experience".

Best Western Plus President Hotel at Times Square

New York City, United States of America

From

$169
Overall score:
6.7
Sarah's score:
8.3

I thought this hotel was going to be awful with all the bad reviews I saw! But this hotel is great value for money. It has the best location, friendly staff, nice room with great air conditioning. Would recommend to anyone!

Hotel Elysee

New York City, United States of America

From

$228
Overall score:
9
Diane's score:
7.1

The location was very good, the hotel has a nice, warm atmosphere, it was clean and the service was good.

the bathroom was very small, the room (5th floor, front) was very noisy because of opposite building's air system and the traffic in the street. And for a family of 4 breakfast - although it is a cosy room - is not very practical round a very low sitting room table. There are only some normal eating tables for 2 people.

NH Jolly Hotel Madison Towers

New York City, United States of America

From

$179
Overall score:
6.7
Alexandra's score:
9.6

I like the room, close to the most favorite places like 5 av, wall str, broadway, Empirestate building

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