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Followed by a trip

When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.

And finally, a review

After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.

Real Guests, Real Reviews

Nolitan Hotel

New York City, United States of America

From

$279
Overall score:
8.7
Jan's score:
9.6

Location Clean Free WiFi very friendly and helpful staff view from rooftop

nothing

St. Regis New York

New York City, United States of America

From

$795
Overall score:
9.2
Ahmed's score:
10

The staff really know how to spoil people

citizenM New York Times Square

New York City, United States of America

From

$218
Overall score:
9
Christina's score:
5

The hotel aparantley was not open yet so lots of construction and iPad that controlled room didn't work right. Wish I knew when I booked it that it had not had its grand opening yet and I would have chose a place that was not under construction

The whole experience was a bust start to finish.

Comfort Inn Central Park West

New York City, United States of America

From

$139
Overall score:
6.6
murfstravels's score:
9.2

Close to restaurants, shopping, Central Park and subways. Comfortable bed and roomy bathroom. Warm, very quiet. Would definitely stay here again.

minor glitch when pipe burst in the bathroom above us and spilled water all over ours, but hotel staff responded quickly and discounted our room for that night.

Days Hotel Broadway at 94th Street

New York City, United States of America

From

$118
Overall score:
6.7
Ben's score:
5

Close to subway and cafe's.

Queen-sized beds are really full/double beds. Loud AC units can keep you awake and fan stays on all night. Only 2 very small working elevators. Friends rooms smelled of cleaning solution.

Library Hotel

New York City, United States of America

From

$249
Overall score:
9.2
Lidia's score:
8.3

Excellent location. Very friendly staff. Cleanliness.

It´s rather expensive. Front desk people was not connected at all with our needs (phone calls,correspondence, etc)

Vacayo West Side Apartments

New York City, United States of America

From

$164
Overall score:
6.3
Khairul's score:
7.1

4th floor without elevator and the staircase is small and step.

Distrikt Hotel New York City

New York City, United States of America

From

$139
Overall score:
8.9
Cathy's score:
7.5

Staff and location were great

breakfast and drinks were too expensive and the food wasnt nice at all

The Quin

New York City, United States of America

From

$309
Overall score:
8.8
Hani's score:
4.6

Location is good and room Tech

- Staff were not professional with me , I have check in Friday night and I have asked for a late check out and the told me I can leave at 2 Pm and they might extend to three however next day they asked me to leave at 1 pm and I had to cancel my plans next day . _ the hotel is too noisy from the outside maybe you need to have better isolation

Langham Place, New York, Fifth Avenue

New York City, United States of America

From

$645
Overall score:
9.1
David's score:
8.3

The staff were very welcoming on arrival and had noted that we were visiting for our first wedding anniversary. We were treated to a bottle of champagne which was a lovely surprise. The hotel's location is superb being right on 5th Avenue and a short walk from many of NYC's attractions. There are several subway stations close by. There were many nice touches such as hot drinks in the lobby each afternoon. The hotel restaurant, Ai Fiori, is very good and is on par with other one Michelin star restaurants. I was also pleasantly surprised by the quality of the room service food which is a step ahead of some of the competition. My wife visited the spa for a massage which she greatly enjoyed. Many of the services in this hotel are priced at a premium level but the majority lived up to expectations so I consider that we got value for money on the whole with a few exceptions as noted below.

We stayed for a week in a 'Residence Suite' which is sold and priced as one of the hotel's best suites. I was a little disappointed that the furniture was quite badly stained in places as was the carpet. While I recognise that accidents happen I would really expect a hotel of this calibre to deep clean or replace damaged soft furnishings. There was little storage for clothing in our room with just half a dozen hangers and no shelves or drawers at all. The ironing board was missing (there was an iron however) and had to be requested. Replenishment of the in-room bar and coffee facilities was a bit hit-and-miss with soft drinks and milk appearing on some days but not others. Although the hotel has a 'house car' on offer to transport guests this was either busy or unavailable on each occasion we requested it. Given the difficulty in getting a cab in NYC this could have been a useful facility had it been a bit more reliable.

The Maritime Hotel

New York City, United States of America

From

$255
Overall score:
8.7
LUCA's score:
7.5

POSITION SERVICE FOOD STYLE

Hotel Giraffe

New York City, United States of America

From

$225
Overall score:
9.1
Megan's score:
9.6

Location great. Ambiance lovely. Much quieter than midtown hotel we stayed in last time. Breakfast and afternoon wine and cheese a very nice touch. Staff really helpful in organising taxis and transport.

Conrad New York

New York City, United States of America

From

$249
Overall score:
8.8
Anna's score:
9.6

Breakfast delicious, personnel friendly, attentive. Location great, all clean, nice, huge rooms, great amenities nice babyshampoo set as gift perfect!

They didn't let my mum check into my room because the booking reservation for both rooms was on my name. She had to pay another hotel for 1 night as I arrived 13 hours later, but it was obvious I wouldn't stay alone in 2 rooms. And they didn't offer alternatives like charging her card and wait for me to arrive so they have a strange unflexible check in policy, either the whole party is present, or you don't get it

Vacayo East Side Apartments

New York City, United States of America

From

$191
Overall score:
6.4
Matthew's score:
6.7

Great location, cute apartment

We were told there was a blanket in the closet for the 5th person sleeping on the couch and only found more sheets. The apartment also definitely needs a deep clean, there was a lot of nooks and crannies that weren't attended to.

The Mark

New York City, United States of America

From

$473
Overall score:
9.2
Jennifer's score:
10

The location is in the heart of the east side. The hotel is very well kept. The rooms were very stylish and also very functional. They didn't compromise space for style and the style was fresh. Closets, drawers and bathrooms, where many hotels try to cut corners, were all spacious. Staff were very, very good.

The Iroquois New York

New York City, United States of America

From

$169
Overall score:
8.8
Erkut's score:
9.6

The location is great. The rooms are very clean and comfortable. The staff is very helpful and friendly. ( especially Selim, the receptionist)

They could have more breakfast options for travellers coming from Mediterrenaen, like cheese, tomato etc.

Hotel Beacon

New York City, United States of America

From

$279
Overall score:
8.9
TheDays's score:
9.6

Location is everything - subway station 2 short blocks away with express trains to downtown (where all the tourist stops are). Easy 5 minute walk to Central Park and National History Museum. Grocery store across the street - great for using the kitchenette in your room (with a small fridge, 2 electric hobs, toaster, microwave, Keurig coffee machine, corkscrew, dishes, pots/pans). King Studio room was clean and well-appointed - large compared to other NYC hotels I've stayed in. A/C worked beautifully, and the windows opened if you wanted a natural breeze. Customer service was impeccable - met our every request and very friendly. This was a fantastic hotel that I highly recommend for those who want mid-range pricing with a high quality experience.

We visited during a hot week in July, and the hallways on the room floors weren't air conditioned - very hot walk to/from our room each day.

Bryant Park Hotel

New York City, United States of America

From

$265
Overall score:
9.1
François's score:
5.4

Our room was just above the big ventilation units of the hotel, which make permanent noise day and night, we didn't appreciate this quite expensive hotel with such nuisance.

Lowell Hotel

New York City, United States of America

From

$675
Overall score:
9.1
Michael's score:
9.6

Liked it all.

The Chatwal Hotel, A Luxury Collection Hotel

New York City, United States of America

From

$463
Overall score:
9.1
Sarah's score:
9.2

Comfiest bed ever. Lovely linens and gorgeous pillows. Really quiet. Fresh coffee from the lobby each morning. Loved it.

Nothing, really. We had a very small room with no view - BUT we got an incredible deal so really can't complain...

The NoMad Hotel

New York City, United States of America

From

$350
Overall score:
8.9
Ali's score:
6.3

we were staying at hotel for 10 days , 4 rooms . the hotels decoration was spectacular . the rugs , the accessories , colour of the walls etc , all of them was just perfect .

wardrobe was the smallest i have ever seen . front desk and concierge were disaster . room service was being late all time . room cleaning was not cleaning at all . when we call the 'concierge' for hiring a limo , they say 'we have a company which we work all time' which is way too expensive . when i ask them to search for an other company , they say they wouldn't . when i ask them to hire a car for a day . their rates are as double as i found . and the don't care . we have stayed at the hotel for 10 days and no deep cleaning were made . there were dust all over . after we chech out , they do the deep cleaning , for new customers . if the management changes , the hotel would be the best i have ever seen .

One Bedroom Apartment - 10th Street

New York City, United States of America

From

0
Overall score:
6.9
Marshall's score:
2.5

Nothing to like - we weren't there see didn't like!

Our contract was cancelled and when we asked to cancel the registration they were unwilling to negotiate. We have not received the security deposit despite the fact, we were not there. Drop this property and the owner or we cannot use Booking again..

Trump International New York

New York City, United States of America

From

$475
Overall score:
8.9
Christopher's score:
8.8

We had an executive city view room and the large windows in the living room were a nice experience.

Bathroom in the lobby for guests waiting to check in. There is one in the restaurant lobby, but it is generally behind a locked door which feels inhospitable. The elevator attendants need to be reminded that it is an imposition on a guest to figure out how to use the key to use the elevator rather than an imposition on them to explain. Or room was not ready when we arrived at 4:15 in the afternoon.

Park Hyatt New York

New York City, United States of America

From

$833
Overall score:
9.2
Gennadiy's score:
9.6

All good

Price of the room, but it is NYC.

The Wall Street Inn

New York City, United States of America

From

$188
Overall score:
8.8
Debra's score:
10

Cozy small hotel with real charm. They upgraded us to a king size corner room. Nice breakfast. Would definitely stay here again. Great value.

Subway lines didn't stop at Wall Street on weekend so it was difficult to get to hotel.

Archer Hotel New York

New York City, United States of America

From

$309
Overall score:
9
Sarina's score:
10

Warm welcome (staff + amenities at hotel), very thoughtful interior (comfy + neat). Compared to many (more expensive hotels) my smartest and my best hotel choice so far.

30min Wartezeit beim Check-In, wacklige Leselampe (Kinderkrankheiten, wenn man bedenkt, dass sie erst vor 5 Wochen aufgemacht haben ;0)

TRYP by Wyndham Times Square

New York City, United States of America

From

$119
Overall score:
6.7
Michael's score:
9.2

After reading reviews I was a little nervous after booking the room. When we arrived, the hotel was remodeling but they kept it as clean and dust free As possible. The staff was very friendly and helpful. The room was spacious for the 5 of us and clean. We had a great view and everything was right out the door. I was very pleased with our stay. We would definitely stay there again.

The Broome

New York City, United States of America

From

$299
Overall score:
9
Peter's score:
8.8

Location and service were excellent. We stayed for a week and had a great time. Breakfast was perfect and minimal with focus on taste. A really homely place to stay.

Hyatt Union Square New York

New York City, United States of America

From

$225
Overall score:
8.8
Buke's score:
10

The hotel was new, close to the subway, and in a good neighbourhood, walking distance from soho and meatpacking. The decoration of the hotel is modern and cool. It has its own bar and restaurant which seems trendy.

The Kimberly Hotel & Suites

New York City, United States of America

From

$195
Overall score:
8.8
Beverley's score:
9.6

We liked the warm greeting on arrival - we were rather tired from shopping. Loved the upgrade to a suite as a lovely surprise for my birthday. The Tiramasu cake left was a joy and a really lovely gesture. The recommendation from friends (Garrett and Roisin Ross - got engaged) who had stayed in 2013, was justified. We really enjoyed the lovely bath and goodies. The dressing gowns were a delight. we enjoyed that we could see the Chrysler Building from the Terrace bar. I adored the Vintage car in the Lobby - my dad worked for Ford UK The fish tank kept me enraptured. I would stay again

That the Kimberly was clad in scaffolding and that I missed how splendid it would look.

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