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When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.

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After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.

Real guests, real reviews

Casablanca Hotel

New York City, United States of America

From

$361
Overall score:
9.2
Marcelo's score:
10

The friendliness of the staff makes you feel at home. The location is perfect. The room is very comfortable and the wifi works perfectly and at high speed. The happy hour in the evening is just fantastic. Next trip to NY I will definitely staying at HOTEL CASABLANCA again. I recommend!

Nothing

NH Jolly Hotel Madison Towers

New York City, United States of America

From

$179
Overall score:
6.7
Alexandra's score:
9.6

I like the room, close to the most favorite places like 5 av, wall str, broadway, Empirestate building

Best Western Convention Center

New York City, United States of America

From

$148
Overall score:
6.9
Emma's score:
5.8

Continental Breakfast were very good, especially hot waffles! A very very helpful security guard about his 60s - advising us how to get to the attractions & warned us to hold on tight of our personal belongings. 24/7 shop only a minute walk including a stall for takeaways! Very clean rooms, with everyday changing of towels, adding more toiletries! Internet accessible & big television!

This is a budget price hotel so you will don't need to expect a high luxury of the hotel. Can wake you up in the middle of the night of the sound of train's horns! I've managed to go back to sleep. The street 38th, opposite you is a 24 hours garage shop- so you could feel a bit uncomfortable when you walk out from the hotel & a couple of driver staring at you. The last one, two receptionist were absolutely poor at replying my emails about 2 weeks before we came to the hotel to sort out the deposit. Especially I'm living overseas and I get worried if anything has not responsed quickly from the hotel. And they were not professional on the email so not impressed. And the grammar- sometimes they do not make sense at all. That is the disadvantage communication from the hotel.

414 Hotel

New York City, United States of America

From

$229
Overall score:
8.8
Amelia's score:
10

Hotel 414 was great! We visited in July 2013 for 8 days. We found all the staff to be super friendly and helpful. They gave us several maps, made recommendations for nearby restaurants and Broadway shows and helped us book our train to DC. The breakfast was great! Cereals, croissants, bagels, yoghurt, muffins, tea, coffee, juice etc etc. Everything you need! I loved that we had a fridge in our room too because I could buy my own lactose free milk and keep it in there to bring down for breakfast. Though I’m sure if I had asked, i could have kept it in a staff fridge somewhere anyway. Our room was very spacious, particularly for NYC! The bathroom was large and the shower had great pressure. Given that it was a busy time of year and we had booked a hotel in a great location, we were expecting a small-ish room but we were very pleasantly surprised. It was incredibly hot for the 8 days we stayed in NYC but the air conditioning in the hotel and the rooms was very effective. The staff also had jugs of cold water with lemon at reception every afternoon for guests to help themselves. This was a nice touch. And very welcomed after a hot day walking around the city. I would definitely recommend this hotel for anyone visiting NYC. I travelled with my sister (we are both mid 20’s) and we found it to be a great location- central to all the major tourist sights, great shops close by, super handy to catch some Broadway shows and of course, right in the middle of the most amazing restaurant district. I’ll be staying here on my next visit to NYC!

There actually wasn't anything I disliked about this hotel. One negative would be that there was no elevator so we had to lug our bags up a couple of flights of stairs. But one of the male staff members helped us which was lovely. That was only once when we arrived and again when we left- so the lack of elevator did not affect our stay at all. In between, we quite enjoyed taking the stairs- to work off all those delicious hot dogs and burgers that we ate in New York!

Crosby Street Hotel

New York City, United States of America

From

$675
Overall score:
9.2
Kim's score:
8.8

The delightful courtyard, great staff and very comfortable room

Nothing

The French Quarters

New York City, United States of America

From

$187
Overall score:
9.3
Thomas's score:
7.9

The location . Staff were helpful.

The breakfast (continental) was not up to standard. Everything was either pre-packaged and freshness of few pastries was questionable. Cleanliness of crockery and cutlery was just fair. I think the hotel must have outsourced this aspect. Fruit limited to apples or oranges.

Refinery Hotel - New York

New York City, United States of America

From

$298
Overall score:
8.9
Hetty's score:
8.8

Very friendly personel, very helpful.

Roof teracce no children admitted. It would be Nice if it was open for onder children (like 12+) for exempel between 5 and 7 pm

Hotel Giraffe

New York City, United States of America

From

$379
Overall score:
9.1
Megan's score:
9.6

Location great. Ambiance lovely. Much quieter than midtown hotel we stayed in last time. Breakfast and afternoon wine and cheese a very nice touch. Staff really helpful in organising taxis and transport.

The Mercer

New York City, United States of America

From

$625
Overall score:
8.8
Eleanor's score:
9.2

Paid 850 per night for room on 2nd floor with no view

Hotel Azure

New York City, United States of America

From

$152
Overall score:
6.9
Steven's score:
9

Overall pretty quiet hotel, clean rooms; great valve for location

Website does not reflect what hotel really looks like. . . very... Very diseasing

Andaz 5th Avenue

New York City, United States of America

From

$335
Overall score:
9.1
Catarina's score:
9.6

Incredibly well located. Staff very friendly and eager to help in all aspects. Room was fantastic - cozy, clean, wide and with a veeery nice bed and bathroom! Free wine is served for the guests in the afternoon. Our breakfast was very tasty and well prepared. There is a very nice bar on the lower level.

High price.

The Nomad Hotel

New York City, United States of America

From

$425
Overall score:
8.9
John's score:
9.2

Room comfortable and creatively furnished. Staff very positive and helpful. Restaurant excellent. Overall standards extremely excellent.

Location though convenient was on very busy street (Broadway). Despite this room was quiet.

The Greenwich Hotel

New York City, United States of America

From

$575
Overall score:
9.4
Aravinda's score:
8.8

- The design of the room was beautiful and comfortable - Complimentary snacks and mini bar - Staff were extremely friendly and helpful, the service was immaculate - Nice area with lots of cafes and restaurants - Room was spacious

- No Coffee and Tea facilities provided in the room. - Value for money is questionable, however i am glad that i spent this money for a special occasion.

Comfort Inn Lower East Side

New York City, United States of America

From

$153
Overall score:
6.9
Mark's score:
5.4

Convenient location; quiet room

Very tight room; lobby and common areas were sloppy; stains on curtains/bedspread (yuck!)

Nolitan Hotel

New York City, United States of America

From

$349
Overall score:
8.9
Warren's score:
8.8

We loved staying in this hotel. It is well located within easy walking distance to SOHO and the East Village. Little Italy is literally behind this hotel. There are hundreds of restaurants in the surrounding areas as well as bars and nightlife. The subway is a 2 block walk away and Union square is a 20 minute walk or a 2 stop Subway ride away. It feels like you are living in a NY neighbourhood instead of a tourist trap. A 3 block stroll leads you to all the shopping wonders of SOHO. We stayed in a Queen City view room on the 9th floor and were not troubled by any noise from the street. In fact we recommend room 908. Great view of the Empire State building and the NY skyline. Rooms are small but comfortable. As this is a boutique hotel there is no massive lobby area with a list of amenities on site. We preferred the hipster feel of this place. The staff were all friendly and attentive. We were not bothered by any air conditioning noise as others seem to have been. Free wifi was great and worked all the time (we stayed for 2 weeks).

Bed was a little soft for us.

The Quin

New York City, United States of America

From

$329
Overall score:
8.9
Hani's score:
4.6

Location is good and room Tech

- Staff were not professional with me , I have check in Friday night and I have asked for a late check out and the told me I can leave at 2 Pm and they might extend to three however next day they asked me to leave at 1 pm and I had to cancel my plans next day . _ the hotel is too noisy from the outside maybe you need to have better isolation

Comfort Inn Central Park West

New York City, United States of America

From

$179
Overall score:
6.8
Liudmila's score:
5.8

Good location

Overcrowded breakfast room, dirty bed linen and towels

Lowell Hotel

New York City, United States of America

From

$720
Overall score:
9
Michael's score:
9.6

Liked it all.

Hyatt Union Square New York

New York City, United States of America

From

$284
Overall score:
8.8
Marissa's score:
10

I loved the atmosphere of the hotel and the customer service was incredible

N/A

Library Hotel

New York City, United States of America

From

$399
Overall score:
9.2
Lebogang's score:
9.2

The staff are excellent and friendly.

The rooms are very small.

Andaz Wall Street - A Hyatt Hotel

New York City, United States of America

From

$265
Overall score:
9.1
John's score:
8.8

Amazing room Amazing bathroom Great service Reasonable parking cost

That I couldnt stay longer

Trump International New York

New York City, United States of America

From

$595
Overall score:
8.9
Christopher's score:
8.8

We had an executive city view room and the large windows in the living room were a nice experience.

Bathroom in the lobby for guests waiting to check in. There is one in the restaurant lobby, but it is generally behind a locked door which feels inhospitable. The elevator attendants need to be reminded that it is an imposition on a guest to figure out how to use the key to use the elevator rather than an imposition on them to explain. Or room was not ready when we arrived at 4:15 in the afternoon.

Sugar Hill Suites

New York City, United States of America

From

$200
Overall score:
6.9
Bolaji's score:
9.2

The suite is homely. Environment and facilities depicted home away from home. Breakfast was early and delicious. We would like more of african food for the kids.

the bed (furniture) in the rooms could be changed to a modern one.

Conrad New York

New York City, United States of America

From

$239
Overall score:
8.8
Deborah's score:
8.3

I have stayed at the Conrad previously on a weekend trip with my sister. The location is wonderful for an early morning walk to catch the ferry to Liberty Island. You just take a scenic walk along the Hudson through Battery Park. The hotel sits under the shadow of the Freedom Tower and is close to Wall Street. We have family living in the Exchange Building within walking distance. The suites are spacious and the Rainforest shower room is an experience. We stayed only the one night on a layover returning from Europe so our time was limited. There are a number of restaurants in the area near wall street but you may need to ask for recommendations and directions. The subway station is a walk to the north near Ground Zero but assessable.

The price was a little steep I felt at $300 a night. I previously had a special price at $200 which was more appropriate for the room. We did have an issue however with the man or bellhop who insisted that he take our luggage up to the room. We had previously declined an offer from an older gentleman & said that we could take our own luggage up since we just been dragging it for two weeks in Europe. He did not give us a choice, taking our bags and then gave us a tour of the room. (I'd been there before). He waited for the tip and said that he had "change". When my husband handed him a $20 which was all that he had coming into the country, he took off with it. I felt "took". They will never again carry my luggage to the room. Another tip - be sure that you have your room key with you if you go downstairs since the elevators won't move for you until you swipe your card. We may try the hotel closer to The Exchange Place building next time.

The Pearl Hotel

New York City, United States of America

From

$249
Overall score:
8.9
Abid's score:
8.3

Wonderful hotel / good location / suitable for a short vacation 3-4 days its proper location to reach many of the activities and shopping centers

Is exaggerated price / value of the positions for a hotel very high

The Chatwal Hotel, A Luxury Collection Hotel

New York City, United States of America

From

$563
Overall score:
9
Oxana's score:
6.7

Really noisy

The Ludlow Hotel

New York City, United States of America

From

$345
Overall score:
9
Meredith's score:
8.8

Room was beautiful. Amazing view and great bathroom with walk in shower. Nice to get breakfast and to have the opportunity to eat it outside and the fact it's not full of fat and bread.

It's a little bit too cool for school - super trendy and hipsterish. That's not necessarily a bad thing just means it's not amazingly personalised, more of an East Side "experience".

Hotel Beacon

New York City, United States of America

From

$319
Overall score:
9
Hilde's score:
9.6

Very clean kitchenette and clean,spacious rooms. We recommend the Fairway foodshop in front of the hotel.

Distrikt Hotel New York City

New York City, United States of America

From

$189
Overall score:
8.9
Debra's score:
9.6

Central location Clean and freindly Beautiful rooms Lovely choice of food Free wifi

Street located on was a little rough.

The Marlton Hotel

New York City, United States of America

From

$305
Overall score:
8.8
Todd's score:
6.7

Good design

Ranks in top 3 smallest rooms I've ever stayed in (I'm a frequent travellers for many years for business and leisure and have stayed in hundreds of hotels all over world). So small that there's no desk or chair. Bathroom door opens 1/3 of way then hits the bed. Bed = 70% of room. Booked for 5 nights but checked out after one. Unliveable and poor value at $250.

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