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When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.

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After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.

Real guests, real reviews

Jumeirah Emirates Towers

Dubai, United Arab Emirates

From

$261
Overall score:
9.1
Zoher's score:
9.2

Very Modern Hotel - Everything worked.

Welcome at Hotel is a little impersonal for a 5-star hotel.

Marriott Executive Apartments Dubai Al Jaddaf

Dubai, United Arab Emirates

From

$216
Overall score:
8.9
Abdullah's score:
10

every thing is nice. I would like to thank the manger of residences Mrs Mette for all her assistance to make us pleased during our stay in the residences.

nothing

Golden Sands Hotel Apartments

Dubai, United Arab Emirates

From

$85
Overall score:
6.9
Nicholas's score:
9.6

balcony and the glass are not clean, cooker need a replacement and bathroom amenities should be updated

Grand Hyatt Dubai

Dubai, United Arab Emirates

From

$229
Overall score:
8.9
Fredrik's score:
3.3

Just an average experience nothing more.

Rude staff and very inflexible not listening to customers. No ambience or charm, more a business hotel with WC and shower. For vacation or romantic scenery chose other hotel. Location is also very poor far away from the marina, the malls and the palm.

Jumeirah Beach Hotel

Dubai, United Arab Emirates

From

$551
Overall score:
8.9
Robert's score:
9.2

Stayed there a few times and always had a great time, pool and beach facilities are very good,BUT beware this is a very expensive hotel and your end bill can be huge.Add 20% on to the Booking.com price for starters for local taxes.They also take 1000 dirham a day for 'expenses ' so have plenty of credit on your card if you are staying for a week or 2 with a family, there are much better value hotels in dubai for families. Booking.com should state the full cost,(+ 20% taxes ) don't try and make the cost look cheaper that what it actually is, be upfront with people from the start please.

Resturants are very expensive, in fact over the top for what you get. Beers at the pool are approx 10 euro, normally costs about 3-4 euro. Breakfast is 110 euro for 3 people, again a rip off. Normal evening meal for 3 at the Dow and Anchor approx 180 euro. Again beware of the end bill at this hotel, it will be an expensive one.

Holiday Inn Down Town

Dubai, United Arab Emirates

From

$84
Overall score:
6.9
Yousef's score:
9.6

Receptionist (Neil) very polite, understanding and at your service all the time Very fast check-in Great Location Free Parking with security guard

Internet is not free You need to ask for bathroom amenities (brush, toothpaste ...)

Mina A Salam, Madinat Jumeirah

Dubai, United Arab Emirates

From

$441
Overall score:
8.8
Ann's score:
2.5

The hotel is beautiful, with great scenery.

I rented a room with a "development view" and when the confirmation came back it said there might be some noise that would interfere with the comfort of my stay. We were woken at 630 am on a Saturday by the loudest construction you've ever heard. Staff were completed unsympathetic, saying we'd already got a discount. They should NOT be renting out those rooms, directly facing the construction and you should not be helping them. It was so disappointing and still really, really expensive!

Jumeirah Zabeel Saray

Dubai, United Arab Emirates

From

$463
Overall score:
8.9
Liz's score:
9.6

The hotel had provided just about everything they could think of for their guests comfort and convenience. Nothing was to much trouble, the staff were overwhelmingly helpful. A wonderful place to stay.

Drinks were expensive.

Tulip Creek Hotel Apartments

Dubai, United Arab Emirates

From

$75
Overall score:
6.9
Ida's score:
9.2

Everything

You have to pay for wifi about 200 AED for one week or 10 AED an hour

Metropolitan Deira Hotel

Dubai, United Arab Emirates

From

$73
Overall score:
6.9
Fatemeh's score:
5.8

The hotel is working with some private taxi drivers who usually charge much more than city taxis. As I am a frequent traveller to Dubai, I knew this and avoid using these taxis. But there was no assistance or explanation from hotel staff to other visitors in this regard. I didn't like this. Besides, there were always some noise either from other guests or cleaners in the floor I was staying that was not good.

Raffles Dubai

Dubai, United Arab Emirates

From

$300
Overall score:
9.1
Suzanne's score:
10

I have stayed at Raffles both on business and pleasure. My recent stay was an overnight stay verses a multiple day stay; it made no difference in the quality of the service whether a traveler staying overnight or for many nights! Attention to detail and the helpfulness and service of the staff distinguishes this hotel from the other luxury hotels in Dubai.

The Westin Dubai Mina Seyahi Beach Resort & Marina

Dubai, United Arab Emirates

From

$449
Overall score:
9
Michael's score:
8.3

Customer service was great. The bed was very comfortable. Loved the Pool Bar and Winding Pool,

Was not able to credit money off a debit card which made me have to see the front desk every 2-3 days.

The Address, Dubai Mall Hotel

Dubai, United Arab Emirates

From

$381
Overall score:
8.8
Mohammad's score:
9.6

Excellent service and great location. I really enjoyed our stay there.

Nothing!

Conrad Dubai

Dubai, United Arab Emirates

From

$270
Overall score:
9.1
May's score:
9.6

1- Location near to Dubai Mall. 2- The car pick up from the airport it was excellent they give us short summery about the hotel because it was new. 3- All staff are more welcoming, they want to help you. 4- Thanks to Saied and Nahel in the reception they were super helpfull ,we wasn't happy from our room they did move us directly. 5- The technology in the room. 6- The swimming area. 7- The breakfast was amazing. 8- The atm in the lobby. 9- Room service :) . 10- Every day chocolate on the bed after room cleaning.

Nothing it was amazing hotel.

Crowne Plaza Dubai Festival City

Dubai, United Arab Emirates

From

$180
Overall score:
8.8
Anwar's score:
9.2

It was our second stay at the hotel. We enjoyed it a lot from the moment we arrived until the moment we left . Very nice staff, friendly and helpful. Fast and easy check-in and out. Food is excellent. Very close to the festival city mall, about 5 minutes walk from the hotel lobby. The area surrounding the hotel is a good place for jogging with lots of indoor and outdoor restaurants, cafes, kids activities and small selling shops overlooking the creek and Burj Khalifa.

Nothing

Royal Ascot Hotel

Dubai, United Arab Emirates

From

$109
Overall score:
6.9
Nayef's score:
3.3

Nothing; the worse stay i have ever had in my life

Awful staff They don't smile No shower gel through while all my stay Shampoo ran over, nobody bothered to refill Room very small Too noisy from adjacent rooms and restrooms TV starts automatically at 8 am; hence after several followups, nobody bothered to act Very low water pressure And yet a very long list...

Somewhere Hotel Apartment

Dubai, United Arab Emirates

From

$108
Overall score:
9.1
Ismail's score:
10

rates are very valuable ,and place is is excellant

InterContinental Dubai Festival City

Dubai, United Arab Emirates

From

$235
Overall score:
8.8
Sheri's score:
7.5

Modern, beautiful facility located close to Festival City and a wonderful mall

Check-in process was tedious and took longer than it should have. Had to wait for our room at 7:00 at night. Asked for an extra bed and didn't get it until after 1:00 AM.

Le Royal Meridien Beach Resort & Spa Dubai

Dubai, United Arab Emirates

From

$351
Overall score:
8.9
Colin's score:
10

We live in Al Ain and go to Le Royal Meridien when we want to spend a weekend in Dubai. My kids love the Kids Bar and using their penguin tokens to buy popcorn, drinks, etc. That was why they wanted to return to le Royal Meridien. We have stayed in a club room in the past which was nice but needed 2 rooms for the 4 of us. this time we booked a suite that could accommodate all of us and it was lovely. Really spacious and comfortable, 2 TVs, plenty of space. Facilities are great - gym is wonderful! The beach is a long walk from the main building and when it's hot, you need to wear flip flops as the sand is burning. Lovely breakfast buffet - lots of variety and good service. Welcome drinks and cool towels on arrival. VERY prompt service from guest services. Brilliant!

The sea water is really hot so I'd recommend using the swimming pools in the hot weather, but beach is lovely in Winter. Ask for a sea view if in a suite as the view from the non-sea view suites if very average!

Burj Al Arab

Dubai, United Arab Emirates

From

$1,835
Overall score:
9.2
Edward's score:
6.3

Beautiful property, butler staff (only) was great, the food was exceptional.

My nightmare stay in the Burj Al Arab hotel started when after being asked at every turn did I stay in the hotel, security stopped me on the outer exterior of the property on the side of the Burj while leaving an open gated area and said "You can't go back there it's for guests only I became shocked that she didn't ask if I stayed at the hotel she then said she thought I had reservations for a restaurant there (As a guest of the property I was very offended) She should have simply ask did I stay at the hotel/ I then had a concierge (Oscar) ask me to check my ID (because I left me key in the room) he thumbed through every page in my passport and commented on places I've been instead of just checking the photo ID, afterwards he said he's not the person to give me another key.I am still trying to figure that one out ?/ and something I would never expect from any luxury hotel happened, I had bugs biting me upstairs in my suite I of course complained to management, she saw the bug bites and said if they give me a doctor I would have to pay to see one (the parametric came to the room and gave me bug bite medication) The manager then told me that she and her coleagues would meet me at check out (she was no where to be found when I checked out (She lied to me) I was told later by Vishal another manager she left early because of Ramadan scheduling and that she was aware of the scheduling before she told me she would see me at check out...

Armani Hotel Dubai

Dubai, United Arab Emirates

From

$545
Overall score:
9
Weichi's score:
9.6

the staff are mostly very friendly, profession. and solve my problems during my stay.

checking in takes too long…about 30mins in my case. while the person next to me check-in late and go to their room earlier than i do. why?

Grosvenor House, Dubai

Dubai, United Arab Emirates

From

$317
Overall score:
9
Tamer's score:
8.8

I liked the different variety of the night outlets available at the hotel.

I didn't like that a guest was coming to visit me in my room and was not allowed up !

Sheraton Dubai Creek Hotel & Towers

Dubai, United Arab Emirates

From

$152
Overall score:
8.9
Dmytro's score:
9.6

Everything was 5-star perfect. The hotel got full renovation less then 1 year ago.

The location for me was not the best.

Shangri-La Hotel, Dubai

Dubai, United Arab Emirates

From

$245
Overall score:
8.8
Abdulaziz's score:
10

الفندق روعه وممتاز ومناسب لرجال الاعمال وتعامل الجميع ممتاز وراقي وقد سكنت فيه عدة مرات خلال السنه الاخيره

الحمام غير مزود بشطاف

The Address, Downtown Dubai

Dubai, United Arab Emirates

From

$463
Overall score:
9
Ibraheem's score:
7.1

- Proximity to the Dubai mall, the fountain, and the cafe's around it. - Furniture, specially the lobby. - The landscaping around the pool and the hotel cafe. - Ms. Amii from the business center and Mr. Bajuhn from the luggage service were of great help and support with genuine smiles and friendly attitudes.

I would call this the "Greedy" hotel, specially when compared to any other hotel in Dubai, I decided to stay in it despite the premium difference they charge to indulge myself and my family, but unfortunately that indulgence never showed up!: - They charged me an extra daily charge for my 7 years old daughter (the only hotel that did this ever). - We have to do a round 2 cleaning after the housekeeping. - The amenities/refills are poor (below a 4 stars hotel I would say). We usually don't really use the tooth brush, hair comb, sewing kit etc, but they are nice to see a round, shows that the hotel is taking care of the little details. We learned that they won't provide them unless you ask for them, which we really didn't appreciate. Yes you have to ask for a new packed soap because they won't put a new one as long as the tiny one you opened few days back didn't vanish. - Generic attitude is way far from every other 5 stars hotel we visited in Dubai. Smiles (whenever they flash) are the fake type. This is my very first negative feedback about the hotel, I really hope that their management spend sometime reading feedback (beside planing on how to cut cost) and improve on the tiny things that really matter, unless they will rely only on the advantage of being close to the Dubai mall.

The Palace Downtown Dubai

Dubai, United Arab Emirates

From

$381
Overall score:
9
Faten's score:
9.2

very romantic

The Ritz-Carlton, Dubai

Dubai, United Arab Emirates

From

$463
Overall score:
9
Mattias's score:
10

Fabulous!!! Great pool-area. Direct access to the great beach from the pool area. Fantastic club-lounge with top service, and excellent small dishes throughout the day. This is a great service for a solo business traveller. Large, very nice room. Very friendly and professional staff providing a relaxed and warm experience.

Internet in the room could be included in the rate. Now it is 100 AED/day which is an annoying irritant….

XVA Art Hotel

Dubai, United Arab Emirates

From

$136
Overall score:
8.8
Rebecca's score:
8.3

Beautiful courtyard, atmospheric rooms, filling and delicious breakfast, nice small boutique hotel, liked being outside of major hotel district and close to the creek/souks

rooms small for price, location in the Bastikiya is a little weird especially at night since there is nothing open/buildings are almost all empty. need better signage to the hotel

Sun & Sky Al Rigga Hotel

Dubai, United Arab Emirates

From

$75
Overall score:
6.9
Ahmed's score:
7.9

I liked the city view from the my window. The swimming pool and jacuzzi was excellent. Room temperature was excellent. Staff was very friendly and helpful.

The room size was too much small. The standard room was too small. There was no extra space in the room. The Junior suit room was little better. The price of drinks was too high. There was no proper refrigator in the room. Only a mini bar was there and that was not soo good to cold things.

Dar Al Masyaf, Madinat Jumeirah

Dubai, United Arab Emirates

From

$662
Overall score:
9.1
Kasim's score:
10

Room clean with good decor.Buggy and boat services are very efficient. Staff are very polite. Landscape well maintained. Festive atmosphere. We would certainly like to come again.

Food prices are exorbitant. Most of the time we dine at the malls.

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