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When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.

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After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.

Real Guests, Real Reviews

SpringHill Suites by Marriott New York Midtown Manhattan/Fifth Avenue

New York City, United States of America

From

$169
Overall score:
8.6
Catherine's score:
9.6

The price! We searched for ages to find something in the quality we are used to but for non-NYC prices. The Springhill was perfect. Rooms are decent size for NYC and the small separate living space was an added bonus. Bathroom small but brand new and everything spotless. The free breakfast is another excellent bonus with a good selection - eggs, sausage, pastries, cartons of milk and coffee. Even a waffle maker. On hearing it was our anniversary we were upgraded to a room with a fab view of the empire state. Excellent choice, will stay here again.

Breakfast was a little crowded some days, but we always got a seat, and the one staff member working the area did a great job keeping everything moving along.

TRYP by Wyndham Times Square South

New York City, United States of America

From

$159
Overall score:
8.6
John's score:
7.9

Hotel very good for larger family---able to sleep 6 in larger room with pull down beds. Room affordable, spacious & had 2 bathrooms! We chose this hotel due to nearness to penn station. Family able to walk to station with luggage to catch train w/o need for cab. Would stay again with family for short stay.

Eventi, a Kimpton Hotel

New York City, United States of America

From

$183
Overall score:
8.7
Anna's score:
9.6

Very central luxury hotel with walking distans to most places but also subway nearby. Windows from floor to ceiling with Empire state building right outside the window. Breakfast a bit expensive but delicious! If you join Kimpton Karma the wifi is free.

Nothing worth mention

The Surrey

New York City, United States of America

From

$525
Overall score:
8.7
Jacqueline's score:
8.3

Beautiful hotel with the best showers I've ever used and the most comfortable bed I've slept in. Coco and the other doormen were great, always available for advice or help. A very enjoyable stay and would definitely stay here again.

The set $7 room service charge even on a pot of tea. With tax and service charge it doubled in price!! Concierge sent us to the wrong restaurant on our last night but where we ended up was great and had a fab evening there.

Orchard Street Hotel

New York City, United States of America

From

$99
Overall score:
8.5
Vincent's score:
7.9

Service was excellent The room was clean.

No coffee, no refrigerator, no desk.... a bed and a bathroom.

Hotel Giraffe

New York City, United States of America

From

$225
Overall score:
9.1
Megan's score:
9.6

Location great. Ambiance lovely. Much quieter than midtown hotel we stayed in last time. Breakfast and afternoon wine and cheese a very nice touch. Staff really helpful in organising taxis and transport.

Residence Inn by Marriott New York Manhattan/World Trade Center Area

New York City, United States of America

From

$199
Overall score:
9.2
Stephanie's score:
10

I didn't like that apparently my card hadn't gone through and instead of letting me know, they never emailed me or said anything and when I got to the hotel, they almost made me pay full price for the room. Thankful the staff was very nice and didn't make me pay the full $269.

Lowell Hotel

New York City, United States of America

From

$576
Overall score:
9.1
Michael's score:
9.6

Liked it all.

Mandarin Oriental New York

New York City, United States of America

From

$795
Overall score:
8.7
Yulia's score:
6.7

Spa was good, Fini the beautician and Philip the masseuse made my stay. Consierge services was good. Location is close to Central Park and Broadway.

It was quiet a few things which were unexeptable for the hotel of such name. Big, cold, not cosy and at the time quiet impersonal. Slow room service. Only one restaurant and most of times fully booked. Sunday brunch was not so good, fixed menu with small choice. There is no buffet options even during the week. Overpriced.Simple porridge with berries, coffee and juice will be more then $100 No entertainment or any programs even during festive season. Waiting staff in the lobby was pointing out at the amount of gratitudes I have to add to the bill. Room I was staying was very, very cold, heating from a/c only was very loud. I wouldn't stay there again and won't recomment to my friends to stay there either. Big disappointment.

The Roger

New York City, United States of America

From

$174
Overall score:
8.5
Sergey's score:
8.8

spacious, renovated rooms that have an actual view (not the nyc-typical brickwall view), good location, nice cafe and bar in the lobby, friendly staff, prosecco upon arrival

On top of the usual state and city taxes, there is a hidden fee (around 10-15%) that may or may not be disclosed to you upon reservation and/or check-in. We knew about it, so it was not a problem, but if one doesn't know, the final charge may be somewhat surprising (with all the fees, it may be about 40% higher than the original amount)

Astor on the Park

New York City, United States of America

From

$99
Overall score:
6.1
Tristin's score:
3.3

it was across from the park

Place is filthy, rooms are tiny, shower was terrible and very tight to get in and out of and I'm a slim guy. Overall worst hotel I've ever stayed at and would never stay here again.

Sofitel New York

New York City, United States of America

From

$242
Overall score:
8.6
Richard's score:
9.2

Very helpful and courteous staff. Excellent location on 44th st just off 6th av.

This hotel uses pictures of a rooftop terrace extensively for advertising and marketing. However, it is not available to hotel guests and is a private terrace. This is misleading to say the least! One of the reasons I chose this hotel was because of the pictures of what appeared to be a terrace/rooftop bar.

Hotel Plaza Athénée

New York City, United States of America

From

$545
Overall score:
8.7
Evgeny's score:
7.9

Location, shopping, Central Park, staff

Dated, noisy AC

Park Hyatt New York

New York City, United States of America

From

$833
Overall score:
9.2
Gennadiy's score:
9.6

All good

Price of the room, but it is NYC.

Jazz on the Park Youth Hotel

New York City, United States of America

From

$41
Overall score:
6.3
Joerg's score:
3.8

Wifi ist 5 USD/day. Staff won´t even give you change to buy the passes at the vending machine.

AKA Central Park

New York City, United States of America

From

$325
Overall score:
8.6
Arlene's score:
7.1

The location was great. My second one bedroom suite was o.k. with some light and faced 5th avenue but suite was on second floor.

I was put in a "dungeon" (Room 303)at first which was supposed to be a one bedroom suite. Absolutely no light and facing a brick wall. The staff (Elvis) said there was nothing he could do. I found another room at another hotel and when I informed the staff, the manager, found me a suite on the second floor with no view but at least I wasn't facing a brick wall or a row of air conditioners. And there was light! (Suite 210) I have photos! I stay at the AKA in DC all the time and I expected much more. I realize it is New York and rooms are smaller but this was not a good experience for me.

Langham Place, New York, Fifth Avenue

New York City, United States of America

From

$645
Overall score:
9.1
David's score:
8.3

The staff were very welcoming on arrival and had noted that we were visiting for our first wedding anniversary. We were treated to a bottle of champagne which was a lovely surprise. The hotel's location is superb being right on 5th Avenue and a short walk from many of NYC's attractions. There are several subway stations close by. There were many nice touches such as hot drinks in the lobby each afternoon. The hotel restaurant, Ai Fiori, is very good and is on par with other one Michelin star restaurants. I was also pleasantly surprised by the quality of the room service food which is a step ahead of some of the competition. My wife visited the spa for a massage which she greatly enjoyed. Many of the services in this hotel are priced at a premium level but the majority lived up to expectations so I consider that we got value for money on the whole with a few exceptions as noted below.

We stayed for a week in a 'Residence Suite' which is sold and priced as one of the hotel's best suites. I was a little disappointed that the furniture was quite badly stained in places as was the carpet. While I recognise that accidents happen I would really expect a hotel of this calibre to deep clean or replace damaged soft furnishings. There was little storage for clothing in our room with just half a dozen hangers and no shelves or drawers at all. The ironing board was missing (there was an iron however) and had to be requested. Replenishment of the in-room bar and coffee facilities was a bit hit-and-miss with soft drinks and milk appearing on some days but not others. Although the hotel has a 'house car' on offer to transport guests this was either busy or unavailable on each occasion we requested it. Given the difficulty in getting a cab in NYC this could have been a useful facility had it been a bit more reliable.

Manhattan Hostel

New York City, United States of America

From

$33
Overall score:
6.4
Adrian's score:
6.3

The staff.

Not possible to adjust in each room the heating system. Too much noise from neighbors,

One Bedroom Apartment - 10th Street

New York City, United States of America

From

$332
Overall score:
6.9
Marshall's score:
2.5

Nothing to like - we weren't there see didn't like!

Our contract was cancelled and when we asked to cancel the registration they were unwilling to negotiate. We have not received the security deposit despite the fact, we were not there. Drop this property and the owner or we cannot use Booking again..

The Mark

New York City, United States of America

From

$695
Overall score:
9.2
Jennifer's score:
10

The location is in the heart of the east side. The hotel is very well kept. The rooms were very stylish and also very functional. They didn't compromise space for style and the style was fresh. Closets, drawers and bathrooms, where many hotels try to cut corners, were all spacious. Staff were very, very good.

Chelsea Highline Hostel

New York City, United States of America

From

$41
Overall score:
5.9
Andy's score:
7.1

Location: 3. Blocks to metro in midtown Manhattan, free breakfast (muffins, bread rolls with jam, coffee/tea, orange juice

Beds: you just get a thin blanket and the beds are a bid small, common room is very small, sometimes there is not enough space for everyone. Anyway: if you are looking for a cheap place to stay in central region, it's fine and I would go there again

Hilton Times Square

New York City, United States of America

From

$143
Overall score:
8.6
Marcello's score:
7.9

Confortable room Nice view Efficient and friendly Service clean functional

Paid WiFi ( should be included!!!! ) Price ( too expensive )

Nolitan Hotel

New York City, United States of America

From

$254
Overall score:
8.7
Jan's score:
9.6

Location Clean Free WiFi very friendly and helpful staff view from rooftop

nothing

Days Hotel Broadway at 94th Street

New York City, United States of America

From

$118
Overall score:
6.7
Ben's score:
5

Close to subway and cafe's.

Queen-sized beds are really full/double beds. Loud AC units can keep you awake and fan stays on all night. Only 2 very small working elevators. Friends rooms smelled of cleaning solution.

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