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Followed by a trip

When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.

And finally, a review

After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.

Real guests, real reviews

Library Hotel

New York City, United States of America

From

$269
Overall score:
9.2
Lebogang's score:
9.2

The staff are excellent and friendly.

The rooms are very small.

Best Western Plus President Hotel at Times Square

New York City, United States of America

From

$116
Overall score:
6.8
Sarah's score:
8.3

I thought this hotel was going to be awful with all the bad reviews I saw! But this hotel is great value for money. It has the best location, friendly staff, nice room with great air conditioning. Would recommend to anyone!

The Mercer

New York City, United States of America

From

$495
Overall score:
8.9
Eleanor's score:
9.2

Paid 850 per night for room on 2nd floor with no view

The Broome

New York City, United States of America

From

$345
Overall score:
9
Peter's score:
8.8

Location and service were excellent. We stayed for a week and had a great time. Breakfast was perfect and minimal with focus on taste. A really homely place to stay.

Bryant Park Hotel

New York City, United States of America

From

$295
Overall score:
9.1
François's score:
5.4

Our room was just above the big ventilation units of the hotel, which make permanent noise day and night, we didn't appreciate this quite expensive hotel with such nuisance.

Comfort Inn Lower East Side

New York City, United States of America

From

$120
Overall score:
6.9
Mark's score:
5.4

Convenient location; quiet room

Very tight room; lobby and common areas were sloppy; stains on curtains/bedspread (yuck!)

The Marlton Hotel

New York City, United States of America

From

$235
Overall score:
8.8
Todd's score:
6.7

Good design

Ranks in top 3 smallest rooms I've ever stayed in (I'm a frequent travellers for many years for business and leisure and have stayed in hundreds of hotels all over world). So small that there's no desk or chair. Bathroom door opens 1/3 of way then hits the bed. Bed = 70% of room. Booked for 5 nights but checked out after one. Unliveable and poor value at $250.

Upper Central NYC

New York City, United States of America

From

$40
Overall score:
8.9
Sylwia's score:
10

It`s the best place to stay in NYC! Everything was excellent, people were so nice, friendly, helpful. I spent there 2 nights and I`ll definitely come back!:) Great hostel!:)

Macy View Loft Studio - Self Service Apartments

New York City, United States of America

From

$250
Overall score:
6.9
Monique's score:
8.3

Nice, clean and spacious apartment. Friendly staff Excellent location

Corridor accessing room is not that appealing. You have to pass communal toilets which are a bit offensive.

Sugar Hill Suites

New York City, United States of America

From

$120
Overall score:
6.9
Bolaji's score:
9.2

The suite is homely. Environment and facilities depicted home away from home. Breakfast was early and delicious. We would like more of african food for the kids.

the bed (furniture) in the rooms could be changed to a modern one.

Hotel Giraffe

New York City, United States of America

From

$332
Overall score:
9.1
Megan's score:
9.6

Location great. Ambiance lovely. Much quieter than midtown hotel we stayed in last time. Breakfast and afternoon wine and cheese a very nice touch. Staff really helpful in organising taxis and transport.

The Bowery Hotel

New York City, United States of America

From

$305
Overall score:
8.9
Paulo's score:
6.7

Room: floor to ceiling windows, wood floor, size (for New york). Hotel has character.

Common areas need some upgrade, some materials (floors, carpets, walls) are worn out, more than can be justifiable and not at 5* level

Crosby Street Hotel

New York City, United States of America

From

$595
Overall score:
9.2
Kim's score:
8.8

The delightful courtyard, great staff and very comfortable room

Nothing

Nolitan Hotel

New York City, United States of America

From

$219
Overall score:
8.9
Warren's score:
8.8

We loved staying in this hotel. It is well located within easy walking distance to SOHO and the East Village. Little Italy is literally behind this hotel. There are hundreds of restaurants in the surrounding areas as well as bars and nightlife. The subway is a 2 block walk away and Union square is a 20 minute walk or a 2 stop Subway ride away. It feels like you are living in a NY neighbourhood instead of a tourist trap. A 3 block stroll leads you to all the shopping wonders of SOHO. We stayed in a Queen City view room on the 9th floor and were not troubled by any noise from the street. In fact we recommend room 908. Great view of the Empire State building and the NY skyline. Rooms are small but comfortable. As this is a boutique hotel there is no massive lobby area with a list of amenities on site. We preferred the hipster feel of this place. The staff were all friendly and attentive. We were not bothered by any air conditioning noise as others seem to have been. Free wifi was great and worked all the time (we stayed for 2 weeks).

Bed was a little soft for us.

Hyatt Union Square New York

New York City, United States of America

From

$279
Overall score:
8.8
Lyn's score:
10

HIgh-end hotel without pretension. Spotlessly clean and well appointed. Young and eager-to-please staff. Great value...we will be back.

Home NYC

New York City, United States of America

From

$150
Overall score:
9.5
Oscar's score:
10

the entire experience was great!

The Chatwal Hotel, A Luxury Collection Hotel

New York City, United States of America

From

$396
Overall score:
8.9
Oxana's score:
6.7

Really noisy

The Quin

New York City, United States of America

From

$299
Overall score:
8.9
Hani's score:
4.6

Location is good and room Tech

- Staff were not professional with me , I have check in Friday night and I have asked for a late check out and the told me I can leave at 2 Pm and they might extend to three however next day they asked me to leave at 1 pm and I had to cancel my plans next day . _ the hotel is too noisy from the outside maybe you need to have better isolation

Trump SoHo

New York City, United States of America

From

$375
Overall score:
9
Andrey's score:
5.8

Location Staff Room service and housekeeping

Expensive and low speed extra charge internet access. There is no iron in a room. There is no partition between bathroom area and bedroom. Noisy elevator, bad insulation, noisy AC. Expensive and very poor breakfast.

The Greenwich Hotel

New York City, United States of America

From

$550
Overall score:
9.4
Aravinda's score:
8.8

- The design of the room was beautiful and comfortable - Complimentary snacks and mini bar - Staff were extremely friendly and helpful, the service was immaculate - Nice area with lots of cafes and restaurants - Room was spacious

- No Coffee and Tea facilities provided in the room. - Value for money is questionable, however i am glad that i spent this money for a special occasion.

St. Regis New York

New York City, United States of America

From

$745
Overall score:
8.9
Chirine's score:
8.3

Location ,and concierge staff was great.

I was told at check out that my Starwood points would be 200 as opposed to the 6000 or more I would have gotten had I not booked through a third party. Was very disappointed as one of the reasons I chose this hotel was for the rewards points.

Best Western Convention Center

New York City, United States of America

From

$127
Overall score:
6.8
Emma's score:
5.8

Continental Breakfast were very good, especially hot waffles! A very very helpful security guard about his 60s - advising us how to get to the attractions & warned us to hold on tight of our personal belongings. 24/7 shop only a minute walk including a stall for takeaways! Very clean rooms, with everyday changing of towels, adding more toiletries! Internet accessible & big television!

This is a budget price hotel so you will don't need to expect a high luxury of the hotel. Can wake you up in the middle of the night of the sound of train's horns! I've managed to go back to sleep. The street 38th, opposite you is a 24 hours garage shop- so you could feel a bit uncomfortable when you walk out from the hotel & a couple of driver staring at you. The last one, two receptionist were absolutely poor at replying my emails about 2 weeks before we came to the hotel to sort out the deposit. Especially I'm living overseas and I get worried if anything has not responsed quickly from the hotel. And they were not professional on the email so not impressed. And the grammar- sometimes they do not make sense at all. That is the disadvantage communication from the hotel.

Distrikt Hotel New York City

New York City, United States of America

From

$149
Overall score:
8.9
Debra's score:
9.6

Central location Clean and freindly Beautiful rooms Lovely choice of food Free wifi

Street located on was a little rough.

The Nomad Hotel

New York City, United States of America

From

$295
Overall score:
8.9
John's score:
9.2

Room comfortable and creatively furnished. Staff very positive and helpful. Restaurant excellent. Overall standards extremely excellent.

Location though convenient was on very busy street (Broadway). Despite this room was quiet.

Hotel Azure

New York City, United States of America

From

$119
Overall score:
6.9
Steven's score:
9

Overall pretty quiet hotel, clean rooms; great valve for location

Website does not reflect what hotel really looks like. . . very... Very diseasing

The Mark

New York City, United States of America

From

$525
Overall score:
9.1
Jean's score:
9.2

Very convenient location: near Central Park ( hotel has its own bike) and the Met / Gugenheim. Near line 6 which cover Manhattan from North to South. Very comfortable room. Their concierge staff was more than helpful. Very very professional.

Andaz Wall Street - A Hyatt Hotel

New York City, United States of America

From

$225
Overall score:
9
John's score:
8.8

Amazing room Amazing bathroom Great service Reasonable parking cost

That I couldnt stay longer

Casablanca Hotel

New York City, United States of America

From

$333
Overall score:
9.2
Marcelo's score:
10

The friendliness of the staff makes you feel at home. The location is perfect. The room is very comfortable and the wifi works perfectly and at high speed. The happy hour in the evening is just fantastic. Next trip to NY I will definitely staying at HOTEL CASABLANCA again. I recommend!

Nothing

The Sherry Netherland

New York City, United States of America

From

$499
Overall score:
9.2
Marvin's score:
9.2

Location, and the hotel is a through back to another time.

Nothing

citizenM New York Times Square

New York City, United States of America

From

$189
Overall score:
8.9
Christina's score:
5

The hotel aparantley was not open yet so lots of construction and iPad that controlled room didn't work right. Wish I knew when I booked it that it had not had its grand opening yet and I would have chose a place that was not under construction

The whole experience was a bust start to finish.

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