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Real Guests, Real Reviews

Emirates Grand Hotel Apartments

Dubai, The United Arab Emirates

From

$98
Overall score:
6.9
Hamid's score:
9.2

Good Internet Speed very Good Location (20 meters away from Financial Center Metro Station) Reception Staffs were so Helpful and Kind Big Apartment and good furnished

House Keeping very delayed, I think that was because this is a new Hotel and it's acceptable.

Summit Hotel (Formally Hallmark Hotel)

Dubai, The United Arab Emirates

From

$68
Overall score:
6.9
Alexandra's score:
8.3

i liked that they cleaned our room every single day. it is close to the metro station, both al rigga (green line) and union (red line). It is close to a mall tand lots of fast food restaurants.

it is not a 4 stars hotel. maby 3 stars to be honest.

The Oberoi Dubai

Dubai, The United Arab Emirates

From

$218
Overall score:
8.9
Taimur's score:
10

Hospitality, caring attitude, friendly atmosphere, Lobby lounge, comfortable rooms, good internet and best service.

1. Breakfast not included. 2. Missing Muslim Showers in toilets.

Metropolitan Deira Hotel

Dubai, The United Arab Emirates

From

$78
Overall score:
6.9
Cheryl's score:
10

Excellent location, close to metro and bus stations Very good and helpful staff. Good breakfast and restaurant meals.

No free Wifi which is unusual

Tulip Inn Hotel FZ-LLC

Dubai, The United Arab Emirates

From

$82
Overall score:
6.9
Yasser's score:
9.6

Its in the knowledge village very comfortable just to walk to the institute if you have a course, hotel is clean nice and comfortable, with free wifi access. All you need.

No free breakfast

Dar Al Masyaf, Madinat Jumeirah

Dubai, The United Arab Emirates

From

$588
Overall score:
9.2
Lukasz's score:
9.6

Absolutely outstanding and luxurious atmosphere, very helpful and creative stuff, fantastic architecture. We loved the romantic boat trips on the water canals among the lovely lit buildings. Wide and well-equipped beach, warm and clear sea. Special thanks to Ms Viktoria for the gulf villa, which compensated us for temporarily closed Wild Wadi Waterpark.

Nothing major but the facilities of the SPA were a bit poor (very small Finnish sauna, the steam room insufficiently hot) comparing with the whole resort. We also lacked the information about the closed Wild Wadi Waterpark during the booking process on booking.com (we got this info only after receiving the booking confirmation from the hotel..)

Pullman Dubai City Center Residence

Dubai, The United Arab Emirates

From

$163
Overall score:
8.8
Piyanuch's score:
9.2

We stayed in the 2-bedroom apartments which were really good for family with kids like us. The hotel is adjacent to Deira City Center mall that makes it very convenient for finding something to eat and shopping. And it is only 10 minutes from Dubai Airport. All staffs are impressively helpful and friendly especially Concierge, a man who dresses in Black (I don't remember his name). He took very good care of us and always there to help without being asked.

There were some dust on the blankets. In one of our bathrooms' shower, the water run too slow but the other bathroom was fine.

Burj Al Arab

Dubai, The United Arab Emirates

From

$2,001
Overall score:
9.2
Edward's score:
6.3

Beautiful property, butler staff (only) was great, the food was exceptional.

My nightmare stay in the Burj Al Arab hotel started when after being asked at every turn did I stay in the hotel, security stopped me on the outer exterior of the property on the side of the Burj while leaving an open gated area and said "You can't go back there it's for guests only I became shocked that she didn't ask if I stayed at the hotel she then said she thought I had reservations for a restaurant there (As a guest of the property I was very offended) She should have simply ask did I stay at the hotel/ I then had a concierge (Oscar) ask me to check my ID (because I left me key in the room) he thumbed through every page in my passport and commented on places I've been instead of just checking the photo ID, afterwards he said he's not the person to give me another key.I am still trying to figure that one out ?/ and something I would never expect from any luxury hotel happened, I had bugs biting me upstairs in my suite I of course complained to management, she saw the bug bites and said if they give me a doctor I would have to pay to see one (the parametric came to the room and gave me bug bite medication) The manager then told me that she and her coleagues would meet me at check out (she was no where to be found when I checked out (She lied to me) I was told later by Vishal another manager she left early because of Ramadan scheduling and that she was aware of the scheduling before she told me she would see me at check out...

Golden Sands Hotel Apartments

Dubai, The United Arab Emirates

From

$74
Overall score:
6.9
Naheed's score:
4.6

Free wifi , it is in good location big spinneys opposite , all good restaurants . Easy taxis available.

When we checked in first day bathroom wasn't at all clean , it still had hair from previous people we complained but still they didn't send anyone to clean. Next day even having sign on makeup room and telling them few times they cleaned room at 5pm . Outside your room you could smell in corridors peoples cooking. We booked out early and went to different hotel.

The Ritz-Carlton, Dubai

Dubai, The United Arab Emirates

From

$414
Overall score:
8.9
Lukasz's score:
9.6

High quality hotel. Very helpful and friendly staff (best regards to Mika, Albert and all the waiters at the Lounge Club!) Delicious and varied cuisine in the Lounge Club. Outstanding SPA with an outside swimming pool-amazing views! Modern, luxurious and very comfortable room.

Although there is a beautiful and well equipped hotel beach with great swimming pools, it would be nice to have deckchairs by the sea, in the sand on the sea shore.

Al Maha A Luxury Collection Desert Resort And Spa

Murquab, The United Arab Emirates

From

$1,497
Overall score:
9.3
Nardos's score:
9.6

The whole thing . From the staff to the fabulous chef .a great place . One a kind

The amount of money we paid which is about 13,000 for two night with full board is a bit lifted up though no complaint the wonderful people and the meal was wonderful .

Mövenpick Hotel Ibn Battuta Gate

Dubai, The United Arab Emirates

From

$152
Overall score:
8.7
Avraam's score:
9.2

Clean room, all facilities available

Bed pillow not very comfortable. No water in room for 1 night between 00:00 - 7:00 am

Marriott Executive Apartments Dubai Al Jaddaf

Dubai, The United Arab Emirates

From

$231
Overall score:
8.8
Abdullah's score:
10

every thing is nice. I would like to thank the manger of residences Mrs Mette for all her assistance to make us pleased during our stay in the residences.

nothing

Sheraton Dubai Creek Hotel & Towers

Dubai, The United Arab Emirates

From

$123
Overall score:
8.8
Dmytro's score:
9.6

Everything was 5-star perfect. The hotel got full renovation less then 1 year ago.

The location for me was not the best.

Sofitel Dubai Jumeirah Beach

Dubai, The United Arab Emirates

From

$250
Overall score:
8.7
Anna's score:
10

location, room, nice staff, services

- they don't reply e-mails or just in 3 days - they only familiar with the restaurants and bakeries next to the hotel, and cannot suggest you a place to visit somewhere else

The Address, Downtown Dubai

Dubai, The United Arab Emirates

From

$408
Overall score:
8.9
Ibraheem's score:
7.1

- Proximity to the Dubai mall, the fountain, and the cafe's around it. - Furniture, specially the lobby. - The landscaping around the pool and the hotel cafe. - Ms. Amii from the business center and Mr. Bajuhn from the luggage service were of great help and support with genuine smiles and friendly attitudes.

I would call this the "Greedy" hotel, specially when compared to any other hotel in Dubai, I decided to stay in it despite the premium difference they charge to indulge myself and my family, but unfortunately that indulgence never showed up!: - They charged me an extra daily charge for my 7 years old daughter (the only hotel that did this ever). - We have to do a round 2 cleaning after the housekeeping. - The amenities/refills are poor (below a 4 stars hotel I would say). We usually don't really use the tooth brush, hair comb, sewing kit etc, but they are nice to see a round, shows that the hotel is taking care of the little details. We learned that they won't provide them unless you ask for them, which we really didn't appreciate. Yes you have to ask for a new packed soap because they won't put a new one as long as the tiny one you opened few days back didn't vanish. - Generic attitude is way far from every other 5 stars hotel we visited in Dubai. Smiles (whenever they flash) are the fake type. This is my very first negative feedback about the hotel, I really hope that their management spend sometime reading feedback (beside planing on how to cut cost) and improve on the tiny things that really matter, unless they will rely only on the advantage of being close to the Dubai mall.

Somewhere Hotel Apartment

Dubai, The United Arab Emirates

From

$113
Overall score:
8.9
Ismail's score:
10

rates are very valuable ,and place is is excellant

Grosvenor House, Dubai

Dubai, The United Arab Emirates

From

$313
Overall score:
9.1
Tamer's score:
8.8

I liked the different variety of the night outlets available at the hotel.

I didn't like that a guest was coming to visit me in my room and was not allowed up !

Jumeirah Zabeel Saray

Dubai, The United Arab Emirates

From

$408
Overall score:
8.8
Nazzal's score:
10

الضيافه عند الاستقبال غرفه كبير وكذلك الحمام الديكورات رائعه بجميع انحاء الفندق

فقط تصريف المياه في الشاور كان غير جيد

Jonrad Hotel

Dubai, The United Arab Emirates

From

$71
Overall score:
6.9
Sair's score:
5.8

Location of this Hotel is excellent for shopping as Al Ghurair Shopping Mall is just across the road on opposite side and Reef Mall and Nisar Gallarie is also at 5 min walk. Lots of eating out let's nearby and Metro (Union Station) is also few meters away. The staff at reception and restaurant is good, humble and cooperative.

Lots of things bad about this Hotel. Worst is its bathroom size and room. It is a bit small. The smell in rooms and everywhere in hotel is although some kind of spray but that is not fragrant at all. Bad choice. Breakfast is also not good, although it is still presentable. It could have been bett. Wifi is Horrible with capital H. Don't ask for it as you lil pay for wifi and still not have wifi for dong skype, FaceTime etc. yes you may quickly check emails, if you can see your inbox in 3-4 min as after that time it will get disconnected. Not a good value for this much money. I won't come back here.

Conrad Dubai

Dubai, The United Arab Emirates

From

$220
Overall score:
9.1
Si's score:
6.7

Food is only ok,services is not up to 5star standard,they should pay more attention of customer needs,asking for one thing,taking long time for responds!

Sofitel Dubai Downtown

Dubai, The United Arab Emirates

From

$240
Overall score:
8.9
BADER's score:
2.9

The room view on burj Khalifa.

Well its not easy to find taxis in that area, so I booked one a few hours ahead and went down on time to find the doorman giving it to someone else.. I asked if that was my taxi and he said yes! So I had to talk to the guy myself to step out of it because it was reserved for me. The next day I had the exact same thing but this time the taxi had already left with another customer from the hotel though I was on time.. That cost me a very important meeting, when I spoke to the manager the doorman who gave it to the customer blamed me for being late but I wasn't (he knew that it was reserved for me because he was the one who called me on my room to come down when it arrived)!! I was very upset. On the same day I left my room at 4pm leaving the "clean up my room" sign on, I came back late at night seeing everything the way it was, I called the housekeeping manager and after investigating the matter he blamed me for not putting the sign on when they passed by my room at 5:30pm!! Its a shame they had to lie to my face and blame me for their mistakes just to clear their names out. And by the way I didn't even get an apology for any of that even though I informed the managers about these incidents. I was paying for a service that I wasn't getting.. Im never going back there again.

Sofitel Dubai The Palm Resort & Spa

Dubai, The United Arab Emirates

From

$392
Overall score:
8.8
Fatima's score:
2.5

Kids club only!

That was a really bad experience .. Vary bad service , cleaning, room view, no nespressso coffee maker in the room!! The room was smelly,, no sound proof you can hear all the noise from your next room!! As rated 5 starts. This the worest hotel I ever been in!! Expeinves hotel ( value of money)with zero special in it!! I will never recommend this hotel to anyone!! Really bad big time.

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