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Followed by a trip

When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.

And finally, a review

After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.

Real guests, real reviews

Khalidia Hotel Apartments

Dubai, United Arab Emirates

From

$218
Overall score:
6.9
Andrew's score:
7.9

I stayed at the Khalidia hotel with a colleague for a conference. The staff were very helpful and friendly, particularly Shiraz who looked after us as though we were royalty throughout our stay. We were upgraded from a 2 bedroom to 3 bedroom apartment, which was vast, with separate kitchen, dining area, lounge area and even a work area too. The location is good, and it is only a short walk (if it's not too hot!!) from Union metro station. We only ate breakfasts at the hotel, and this was fairly typical of breakfasts in similar hotels in Dubai - a mix of hot and cold buffet with omelettes made fresh to order. No complaints there either. We were leaving at midnight, so the staff held our suitcases and provided somewhere for us to change before the journey back to the airport free of charge.

Being on one of the major thoroughfares in Dubai has its advantages, but road noise permeating the bedroom is not one of them! It is no worse than other hotels I've stayed at in similar locations and there's probably little that can be done about it. Be warned, however, that the road seems to be busy 24/7! Also, a minor niggle but the wireless internet in the room was for one device only, so if you want to log several devices on you would have to pay for each one.

Jumeirah Emirates Towers

Dubai, United Arab Emirates

From

$261
Overall score:
9.2
Ayoub's score:
5.4

STAFF WAS VERY VERY BAD I WAS REALLY SHOCKED BECAUSE I LIKE JUMEIRAH HOTEL CHAIN BUT THIS HOTEL STAFF WAS REALLY VERY BAD

XVA Art Hotel

Dubai, United Arab Emirates

From

$163
Overall score:
8.8
Rebecca's score:
8.3

Beautiful courtyard, atmospheric rooms, filling and delicious breakfast, nice small boutique hotel, liked being outside of major hotel district and close to the creek/souks

rooms small for price, location in the Bastikiya is a little weird especially at night since there is nothing open/buildings are almost all empty. need better signage to the hotel

The Address Dubai Marina

Dubai, United Arab Emirates

From

$299
Overall score:
9.1
Aiad's score:
10

Loved it more than the other locations in Dubai

Dar Al Masyaf, Madinat Jumeirah

Dubai, United Arab Emirates

From

$441
Overall score:
9.1
Lukasz's score:
9.6

Absolutely outstanding and luxurious atmosphere, very helpful and creative stuff, fantastic architecture. We loved the romantic boat trips on the water canals among the lovely lit buildings. Wide and well-equipped beach, warm and clear sea. Special thanks to Ms Viktoria for the gulf villa, which compensated us for temporarily closed Wild Wadi Waterpark.

Nothing major but the facilities of the SPA were a bit poor (very small Finnish sauna, the steam room insufficiently hot) comparing with the whole resort. We also lacked the information about the closed Wild Wadi Waterpark during the booking process on booking.com (we got this info only after receiving the booking confirmation from the hotel..)

The Oberoi Dubai

Dubai, United Arab Emirates

From

$245
Overall score:
8.9
Carol's score:
9.2

For those who want to get away from the razzle and dazzle and enjoy discreet luxury, the Oberoi is for you! Serene, elegant, quality service, attentive staff, personalised guidance through their facilities and services make this an unforgettable place to stay. It's not just a hotel; it's like staying as a guest in a palace. And you can take a bath with a glass of win and look over the Dubai skyline too.

The Oberoi - with foresight perhaps - is located in Business Bay which is still under development so that unless you request, you may be lodged overlooking another Dubai building site. And if you use public taxis, make sure you take the hotel phone number or identify very local landmarks as not all public taxi drivers yet know it, though it is within easy reach of the Burj Khalifa.

Mina A Salam, Madinat Jumeirah

Dubai, United Arab Emirates

From

$270
Overall score:
8.8
Ann's score:
2.5

The hotel is beautiful, with great scenery.

I rented a room with a "development view" and when the confirmation came back it said there might be some noise that would interfere with the comfort of my stay. We were woken at 630 am on a Saturday by the loudest construction you've ever heard. Staff were completed unsympathetic, saying we'd already got a discount. They should NOT be renting out those rooms, directly facing the construction and you should not be helping them. It was so disappointing and still really, really expensive!

Jonrad Hotel

Dubai, United Arab Emirates

From

$81
Overall score:
6.9
Gábor's score:
6.3

Helpful staff, excepting night receptionist, who does not really know what is happening around. Union metro station is close, several fast food chains also can be found near.

Keeping my passport at the reception because they are afraid of leaving without payment... Awful smell in the corridors, even in the room. Old furnitures, overused bathroom.

Conrad Dubai

Dubai, United Arab Emirates

From

$240
Overall score:
9
Azzah's score:
8.8

Reception employees were un effeciently slow in both check in and check out times. Some of room service staff had strong unpleasant body smell when they attended to clean my room

Golden Sands Hotel Apartments

Dubai, United Arab Emirates

From

$96
Overall score:
6.9
Stephen's score:
3.8

At least the broadband/WiFi worked fairly well in my room.

Stayed in Golden Sands 5 for a business trip. Extremely expensive hotel, for basic facilities. Watch out for the 20% extra taxes when you book online. Kept having to ring reception for towels because roomkeeping seemed always to run out. Reception refused to sign for an incoming business FEDEX parcel so it got bounced back. Don't book here unless you're desperate.

Grand Midwest Reve Hotel Apartments

Dubai, United Arab Emirates

From

$79
Overall score:
6.9
Robert's score:
7.9

Lovely room with excellent facilities. Helpful staf

Water boiler off in room on arrival so cold shower. Overheating hair dryer.

Shangri-La Hotel, Dubai

Dubai, United Arab Emirates

From

$249
Overall score:
8.8
Abdulaziz's score:
10

الفندق روعه وممتاز ومناسب لرجال الاعمال وتعامل الجميع ممتاز وراقي وقد سكنت فيه عدة مرات خلال السنه الاخيره

الحمام غير مزود بشطاف

Raffles Dubai

Dubai, United Arab Emirates

From

$323
Overall score:
9.2
Danielle's score:
10

We had a wonderful experience at Raffles. They had run out of non smoking rooms, so they upgraded us to a suite. What a delightful treat! The room was spacious, beautifully decorated, had a deck and a wonderful view. We had signed up for the club lounge, and it was well worth it. They had a grand breakfast buffet, as well as afternoon tea and evening cocktails and appetizers. We used the gym and the pool and loved both. Next time I am in Dubai, I will definitely be staying at Raffles.

Absolutely nothing!

The Address, Dubai Mall Hotel

Dubai, United Arab Emirates

From

$435
Overall score:
8.8
Mohammad's score:
9.6

Excellent service and great location. I really enjoyed our stay there.

Nothing!

High End Hotel Apartments

Dubai, United Arab Emirates

From

$157
Overall score:
6.9
Mohammed's score:
7.5

Best for family and neat and clean

Armani Hotel Dubai

Dubai, United Arab Emirates

From

$572
Overall score:
9
Weichi's score:
9.6

the staff are mostly very friendly, profession. and solve my problems during my stay.

checking in takes too long…about 30mins in my case. while the person next to me check-in late and go to their room earlier than i do. why?

Sheraton Dubai Creek Hotel & Towers

Dubai, United Arab Emirates

From

$178
Overall score:
8.9
Dmytro's score:
9.6

Everything was 5-star perfect. The hotel got full renovation less then 1 year ago.

The location for me was not the best.

Grand Hyatt Dubai

Dubai, United Arab Emirates

From

$255
Overall score:
8.9
Fredrik's score:
3.3

Just an average experience nothing more.

Rude staff and very inflexible not listening to customers. No ambience or charm, more a business hotel with WC and shower. For vacation or romantic scenery chose other hotel. Location is also very poor far away from the marina, the malls and the palm.

Crowne Plaza Dubai Festival City

Dubai, United Arab Emirates

From

$164
Overall score:
8.8
Anwar's score:
9.2

It was our second stay at the hotel. We enjoyed it a lot from the moment we arrived until the moment we left . Very nice staff, friendly and helpful. Fast and easy check-in and out. Food is excellent. Very close to the festival city mall, about 5 minutes walk from the hotel lobby. The area surrounding the hotel is a good place for jogging with lots of indoor and outdoor restaurants, cafes, kids activities and small selling shops overlooking the creek and Burj Khalifa.

Nothing

InterContinental Dubai Festival City

Dubai, United Arab Emirates

From

$209
Overall score:
8.8
Sheri's score:
7.5

Modern, beautiful facility located close to Festival City and a wonderful mall

Check-in process was tedious and took longer than it should have. Had to wait for our room at 7:00 at night. Asked for an extra bed and didn't get it until after 1:00 AM.

The Westin Dubai Mina Seyahi Beach Resort & Marina

Dubai, United Arab Emirates

From

$408
Overall score:
8.9
Michael's score:
8.3

Customer service was great. The bed was very comfortable. Loved the Pool Bar and Winding Pool,

Was not able to credit money off a debit card which made me have to see the front desk every 2-3 days.

Sofitel Dubai Palm Apartments

Dubai, United Arab Emirates

From

$414
Overall score:
8.9
Hamad's score:
6.7

the options of sea

the housekeeper not good servies

Al Qasr Hotel, Madinat Jumeirah

Dubai, United Arab Emirates

From

$417
Overall score:
9.2
Konrad's score:
7.9

Wild Wadi access, pool, beach, staff

No gym at AlQasr, much better food at Jumaira Beach Hotel

Somewhere Hotel Apartment

Dubai, United Arab Emirates

From

$144
Overall score:
9
Ismail's score:
10

rates are very valuable ,and place is is excellant

Sofitel Dubai Downtown

Dubai, United Arab Emirates

From

$327
Overall score:
9
Ali's score:
9.2

Location location location! Easy access from Sheikh Zayed Road, right next to the Dubai Mall metro station and walkway to the mall. The view from the pool is amazing. The design of the rooms is very elegant and modern. The staff are highly attentive and polite.

We checked in on the opening day of the hotel. The staff were a bit nervous since it was the first day and there were many complaints regarding the rooms. For example our room had a problem with water leaking from the bidet wich was fixed later. The A/C stopped working in the hotel but later that was fixed too. The minor setbacks in the hotel are understandable since it was the opening night. We were compensated with an upgrade to our room which was cool. The only thing we truly didn't like was the in-room dining prices. The food was way over priced. However when we told the staff they reported the complaint to the management.

Sofitel Dubai The Palm Resort & Spa

Dubai, United Arab Emirates

From

$272
Overall score:
8.8
Karma's score:
8.3

The beach, the massage by the beach, the room, and the seafood restaurant.

The reception were EXTREMELY INEFFICIENT in handling my payment. I had a prepaid, non-refundable offer through booking.com and the transaction was completed during check-in. Two days later I receive a notification from my bank that a SECOND transaction was made on my card for the total amount. It took the reception a couple of hours to figure out the problem, and they voided the transaction. Unfortunately however this resulted in an overdraft on my card and the funds being held for two weeks - so I was not able to use my card. And then during checkout, the hotel wanted to charge us for the total amount for a THIRD time!!! I had to call my bank that confirmed that the first payment during check in was ALREADY cashed and claimed by the hotel!! The reception could not validate this payment internally and I was standing there for almost an hour (at 6.5 months pregnant) trying to sort it out - which did not happen. For five days after that I was following up and calling the manager at reception to confirm that they received the payment and not once did he take the initiative to call me back or to apologize for the inconvenience they had caused until I lost my cool on the 5th day when his colleague finally confirmed receipt of the payment. To top it all off, when I looked at the extras charged on our room, there were incorrect charges, one for room service and another for the minibar - of course I did not notice this during checkout as I was focused on not paying for the room for a third time.

Royal Ascot Hotel

Dubai, United Arab Emirates

From

$133
Overall score:
6.9
Nayef's score:
3.3

Nothing; the worse stay i have ever had in my life

Awful staff They don't smile No shower gel through while all my stay Shampoo ran over, nobody bothered to refill Room very small Too noisy from adjacent rooms and restrooms TV starts automatically at 8 am; hence after several followups, nobody bothered to act Very low water pressure And yet a very long list...

The Palace Downtown Dubai

Dubai, United Arab Emirates

From

$435
Overall score:
9
Shaun's score:
9.2

Real good location. Close to Dubai mall. Comfortable beds.

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