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Followed by a trip

When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.

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After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.

Real guests, real reviews

Trump SoHo

New York City, United States of America

From

$375
Overall score:
8.9
Andrey's score:
5.8

Location Staff Room service and housekeeping

Expensive and low speed extra charge internet access. There is no iron in a room. There is no partition between bathroom area and bedroom. Noisy elevator, bad insulation, noisy AC. Expensive and very poor breakfast.

Sugar Hill Suites

New York City, United States of America

From

$200
Overall score:
6.9
Bolaji's score:
9.2

The suite is homely. Environment and facilities depicted home away from home. Breakfast was early and delicious. We would like more of african food for the kids.

the bed (furniture) in the rooms could be changed to a modern one.

The Mark

New York City, United States of America

From

$525
Overall score:
9.1
Jean's score:
9.2

Very convenient location: near Central Park ( hotel has its own bike) and the Met / Gugenheim. Near line 6 which cover Manhattan from North to South. Very comfortable room. Their concierge staff was more than helpful. Very very professional.

The Bowery Hotel

New York City, United States of America

From

$305
Overall score:
8.9
Paulo's score:
6.7

Room: floor to ceiling windows, wood floor, size (for New york). Hotel has character.

Common areas need some upgrade, some materials (floors, carpets, walls) are worn out, more than can be justifiable and not at 5* level

Loews Regency Hotel

New York City, United States of America

From

$339
Overall score:
9.1
Anonymous's score:
7.1

bed

bathroom too small checki in times

The French Quarters

New York City, United States of America

From

$254
Overall score:
9.3
Thomas's score:
7.9

The location . Staff were helpful.

The breakfast (continental) was not up to standard. Everything was either pre-packaged and freshness of few pastries was questionable. Cleanliness of crockery and cutlery was just fair. I think the hotel must have outsourced this aspect. Fruit limited to apples or oranges.

The Sherry Netherland

New York City, United States of America

From

$499
Overall score:
9.2
Darryl's score:
9.6

Location, location, location. The rooms are spacious and clean. The complimentary soda, water, coffee are over the top. The fresh flowers, Godiva chocolates and welcome note is a touch of class

The water pressure in the shower was too strong 4 a shower enclosed with a curtain. The curtain would attack you as you showered. Needs to be replaced with a shower door.

Bryant Park Hotel

New York City, United States of America

From

$295
Overall score:
9.1
François's score:
5.4

Our room was just above the big ventilation units of the hotel, which make permanent noise day and night, we didn't appreciate this quite expensive hotel with such nuisance.

Best Western Convention Center

New York City, United States of America

From

$127
Overall score:
6.8
Emma's score:
5.8

Continental Breakfast were very good, especially hot waffles! A very very helpful security guard about his 60s - advising us how to get to the attractions & warned us to hold on tight of our personal belongings. 24/7 shop only a minute walk including a stall for takeaways! Very clean rooms, with everyday changing of towels, adding more toiletries! Internet accessible & big television!

This is a budget price hotel so you will don't need to expect a high luxury of the hotel. Can wake you up in the middle of the night of the sound of train's horns! I've managed to go back to sleep. The street 38th, opposite you is a 24 hours garage shop- so you could feel a bit uncomfortable when you walk out from the hotel & a couple of driver staring at you. The last one, two receptionist were absolutely poor at replying my emails about 2 weeks before we came to the hotel to sort out the deposit. Especially I'm living overseas and I get worried if anything has not responsed quickly from the hotel. And they were not professional on the email so not impressed. And the grammar- sometimes they do not make sense at all. That is the disadvantage communication from the hotel.

The Chatwal Hotel, A Luxury Collection Hotel

New York City, United States of America

From

$396
Overall score:
8.9
Oxana's score:
6.7

Really noisy

Hotel Beacon

New York City, United States of America

From

$239
Overall score:
9
Hilde's score:
9.6

Very clean kitchenette and clean,spacious rooms. We recommend the Fairway foodshop in front of the hotel.

Lowell Hotel

New York City, United States of America

From

$595
Overall score:
8.9
Michael's score:
9.6

Liked it all.

Nolitan Hotel

New York City, United States of America

From

$239
Overall score:
8.9
Warren's score:
8.8

We loved staying in this hotel. It is well located within easy walking distance to SOHO and the East Village. Little Italy is literally behind this hotel. There are hundreds of restaurants in the surrounding areas as well as bars and nightlife. The subway is a 2 block walk away and Union square is a 20 minute walk or a 2 stop Subway ride away. It feels like you are living in a NY neighbourhood instead of a tourist trap. A 3 block stroll leads you to all the shopping wonders of SOHO. We stayed in a Queen City view room on the 9th floor and were not troubled by any noise from the street. In fact we recommend room 908. Great view of the Empire State building and the NY skyline. Rooms are small but comfortable. As this is a boutique hotel there is no massive lobby area with a list of amenities on site. We preferred the hipster feel of this place. The staff were all friendly and attentive. We were not bothered by any air conditioning noise as others seem to have been. Free wifi was great and worked all the time (we stayed for 2 weeks).

Bed was a little soft for us.

St. Regis New York

New York City, United States of America

From

$745
Overall score:
8.9
Chirine's score:
8.3

Location ,and concierge staff was great.

I was told at check out that my Starwood points would be 200 as opposed to the 6000 or more I would have gotten had I not booked through a third party. Was very disappointed as one of the reasons I chose this hotel was for the rewards points.

The Tuscany - A St. Giles Boutique Hotel

New York City, United States of America

From

$199
Overall score:
8.9
Donna's score:
10

Very spacious and beautifully furnished room with lovely comfy bed. Lovely boutique atmosphere and good location for attractions and subways

Air conditioner a bit noisy.

Refinery Hotel - New York

New York City, United States of America

From

$198
Overall score:
8.9
Hetty's score:
8.8

Very friendly personel, very helpful.

Roof teracce no children admitted. It would be Nice if it was open for onder children (like 12+) for exempel between 5 and 7 pm

Hotel Elysee

New York City, United States of America

From

$247
Overall score:
9
Diane's score:
7.1

The location was very good, the hotel has a nice, warm atmosphere, it was clean and the service was good.

the bathroom was very small, the room (5th floor, front) was very noisy because of opposite building's air system and the traffic in the street. And for a family of 4 breakfast - although it is a cosy room - is not very practical round a very low sitting room table. There are only some normal eating tables for 2 people.

Hotel Giraffe

New York City, United States of America

From

$379
Overall score:
9.1
Megan's score:
9.6

Location great. Ambiance lovely. Much quieter than midtown hotel we stayed in last time. Breakfast and afternoon wine and cheese a very nice touch. Staff really helpful in organising taxis and transport.

The Mercer

New York City, United States of America

From

$495
Overall score:
8.9
Eleanor's score:
9.2

Paid 850 per night for room on 2nd floor with no view

Best Western Plus President Hotel at Times Square

New York City, United States of America

From

$116
Overall score:
6.8
Sarah's score:
8.3

I thought this hotel was going to be awful with all the bad reviews I saw! But this hotel is great value for money. It has the best location, friendly staff, nice room with great air conditioning. Would recommend to anyone!

Comfort Inn Lower East Side

New York City, United States of America

From

$120
Overall score:
6.9
Mark's score:
5.4

Convenient location; quiet room

Very tight room; lobby and common areas were sloppy; stains on curtains/bedspread (yuck!)

Lex Hotel NYC

New York City, United States of America

From

$139
Overall score:
9.1
Anonymous's score:
8.8

The staff were great! They were all friendly and focused on ensuring we had everything we needed. They let us check in early and we were given an option of a late check out. The room was a decent size given the Manhattan location. It's a little off the beaten path but in a nice neighbourhood that is walking distance to many sites / attractions and a short subway ride to others. Everything was clean.The beds were very comfortable.

The walls are either very thin or have not been soundproofed properly. There was a nice young Irish couple in the room next to us. We could hear their conversations as if they were in our room and not because they were loud. If a less quiet / courteous couple had been in that room it could have made for an unpleasant stay. That said I would stay in this hotel again. I do highly recommend the Lex invest in soundproofing the rooms. I'd read this same criticism in other reviews of the hotel and thought 'it can't be that bad' but it is.

Trump International New York

New York City, United States of America

From

$625
Overall score:
8.9
cherif's score:
6.7

Nothing

The hotel was far below my expectation and can't be evaluated as a superb , the suite I book was very small and the hotel main entrance was very small and very old style and the picture online do not fit , you can see once you enter the hotel it can't be a deluxe 5 stars hotel and it is a very old property and the renovation can't deliver a deluxe product , I used booking several time and always rating was fine but this time it was over ranked .

Library Hotel

New York City, United States of America

From

$299
Overall score:
9.2
Lebogang's score:
9.2

The staff are excellent and friendly.

The rooms are very small.

The Greenwich Hotel

New York City, United States of America

From

$550
Overall score:
9.4
Aravinda's score:
8.8

- The design of the room was beautiful and comfortable - Complimentary snacks and mini bar - Staff were extremely friendly and helpful, the service was immaculate - Nice area with lots of cafes and restaurants - Room was spacious

- No Coffee and Tea facilities provided in the room. - Value for money is questionable, however i am glad that i spent this money for a special occasion.

Casablanca Hotel

New York City, United States of America

From

$315
Overall score:
9.2
Marcelo's score:
10

The friendliness of the staff makes you feel at home. The location is perfect. The room is very comfortable and the wifi works perfectly and at high speed. The happy hour in the evening is just fantastic. Next trip to NY I will definitely staying at HOTEL CASABLANCA again. I recommend!

Nothing

The Nomad Hotel

New York City, United States of America

From

$295
Overall score:
8.9
John's score:
9.2

Room comfortable and creatively furnished. Staff very positive and helpful. Restaurant excellent. Overall standards extremely excellent.

Location though convenient was on very busy street (Broadway). Despite this room was quiet.

NH Jolly Hotel Madison Towers

New York City, United States of America

From

$152
Overall score:
6.7
Alexandra's score:
9.6

I like the room, close to the most favorite places like 5 av, wall str, broadway, Empirestate building

The Quin

New York City, United States of America

From

$299
Overall score:
8.9
Hani's score:
4.6

Location is good and room Tech

- Staff were not professional with me , I have check in Friday night and I have asked for a late check out and the told me I can leave at 2 Pm and they might extend to three however next day they asked me to leave at 1 pm and I had to cancel my plans next day . _ the hotel is too noisy from the outside maybe you need to have better isolation

Comfort Inn Central Park West

New York City, United States of America

From

$129
Overall score:
6.8
Vanessa's score:
8.3

The location is magnificent. The staff was friendly and professional. The room was clean. Breakfast was good.

The space in general was tighter than we are used to.

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