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Followed by a trip

When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.

And finally, a review

After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.

Real Guests, Real Reviews

The Kimberly Hotel & Suites

New York City, United States of America

From

$195
Overall score:
8.8
Beverley's score:
9.6

We liked the warm greeting on arrival - we were rather tired from shopping. Loved the upgrade to a suite as a lovely surprise for my birthday. The Tiramasu cake left was a joy and a really lovely gesture. The recommendation from friends (Garrett and Roisin Ross - got engaged) who had stayed in 2013, was justified. We really enjoyed the lovely bath and goodies. The dressing gowns were a delight. we enjoyed that we could see the Chrysler Building from the Terrace bar. I adored the Vintage car in the Lobby - my dad worked for Ford UK The fish tank kept me enraptured. I would stay again

That the Kimberly was clad in scaffolding and that I missed how splendid it would look.

TRYP by Wyndham Times Square

New York City, United States of America

From

$119
Overall score:
6.7
Michael's score:
9.2

After reading reviews I was a little nervous after booking the room. When we arrived, the hotel was remodeling but they kept it as clean and dust free As possible. The staff was very friendly and helpful. The room was spacious for the 5 of us and clean. We had a great view and everything was right out the door. I was very pleased with our stay. We would definitely stay there again.

Chelsea Inn

New York City, United States of America

From

$116
Overall score:
6.5
Karen's score:
7.9

The place was quiet and felt like home, no disturbances by staff or other guests. Nice people generally encountered during our visit.

Didn't like the deposit for the iron (my friend didn't). Not a big deal though.

Fitzpatrick Manhattan

New York City, United States of America

From

$159
Overall score:
8.8
Nancy's score:
9.2

Everything. Friendly personnel. We had a lovely room with sky view even though I used internet to reserve and selected a standard room. I had worried that I should have upgraded to a small suite and was so, so pleased when I saw our room. Very well appointed. Loved the walk in shower. Ideal location; easy access everywhere, within walking distance of so much. Just a few blocks from Central Park. I have been to NYC many times and this is now my permanent go to place.

Only ate in the dining room once for dinner. Food and service that day were lacking. My grand (Noah, 8)loved daily breakfast in our room / bed. Great coffee. Loved the brown bread.

The Sherry Netherland

New York City, United States of America

From

$479
Overall score:
9.1
Michel's score:
8.8

The location was just perfect. Very romantic ambiance

Nothing

Trump SoHo

New York City, United States of America

From

$375
Overall score:
9
Abdullah's score:
10

my stay was simply PERFECT ….. i would definitely come again and again and again and again

the only thing i didn't like was the fact that i had to go home afterward

The Bowery Hotel

New York City, United States of America

From

$375
Overall score:
9
teri's score:
9.2

Great location, spacious rooms, very friendly and professional staff, very trendy bar and time period drama feel lobby with a fire place busy especially during weekends great for celeb spotting. We'll definitely come back.

Though the hotel emailed and asked for our check in time (which we informed as 14:00 o'clock) our room wasn't ready till 17:00. Stayed there for two weeks and the last day we had to leave the room at 12:00 o'clock sharp although our flight was at midnight. Late checkout wasn't an option as the hotel is charging a full day if you check out at 15:00 instead of midday.

One Bedroom Apartment - 13th Street

New York City, United States of America

From

$293
Overall score:
6.9
Anonymous's score:
8.3

I liked this cozy apartment because it was very close to an appointment on 14th St. It was very clean with a small, modern and well equipped kitchen. Also, it is on the first floor and not far from the subway.

I wished that someone had been there to greet us and help with any questions and needs. Also, the wifi did not work, despite using the printed directions that were sent before.

Vacayo West Side Apartments

New York City, United States of America

From

$141
Overall score:
6.6
Khairul's score:
7.1

4th floor without elevator and the staircase is small and step.

The Iroquois New York

New York City, United States of America

From

$161
Overall score:
8.8
Erkut's score:
9.6

The location is great. The rooms are very clean and comfortable. The staff is very helpful and friendly. ( especially Selim, the receptionist)

They could have more breakfast options for travellers coming from Mediterrenaen, like cheese, tomato etc.

Lowell Hotel

New York City, United States of America

From

$720
Overall score:
9.1
Michael's score:
9.6

Liked it all.

The Pearl Hotel

New York City, United States of America

From

$199
Overall score:
8.9
Sharon's score:
9.6

Staff were courteous, very helpful and nothing was too much trouble. Loved that we received breakfast and the wine and cheese hour was a lovely touch, they also threw in free snacks and coffee and tea in the lounge area. Would definitly recommend this hotel as you can't get a better location!! I have stayed in hotels all over the world and this is by far in my top 3!

I read some reviews about this hotel before I booked and people were moaning about the breakfast. Yes it isn't a full English it is what it says continental but have to say the choice of pastrys etc was amazing. Come on people there is hardly any hotels in New York where you receive breakfast and especially not free wine and cheese! What do you honestly expect.

Conrad New York

New York City, United States of America

From

$249
Overall score:
8.8
Anna's score:
9.6

Breakfast delicious, personnel friendly, attentive. Location great, all clean, nice, huge rooms, great amenities nice babyshampoo set as gift perfect!

They didn't let my mum check into my room because the booking reservation for both rooms was on my name. She had to pay another hotel for 1 night as I arrived 13 hours later, but it was obvious I wouldn't stay alone in 2 rooms. And they didn't offer alternatives like charging her card and wait for me to arrive so they have a strange unflexible check in policy, either the whole party is present, or you don't get it

Trump International New York

New York City, United States of America

From

$475
Overall score:
8.9
Christopher's score:
8.8

We had an executive city view room and the large windows in the living room were a nice experience.

Bathroom in the lobby for guests waiting to check in. There is one in the restaurant lobby, but it is generally behind a locked door which feels inhospitable. The elevator attendants need to be reminded that it is an imposition on a guest to figure out how to use the key to use the elevator rather than an imposition on them to explain. Or room was not ready when we arrived at 4:15 in the afternoon.

Library Hotel

New York City, United States of America

From

$279
Overall score:
9.2
Lidia's score:
8.3

Excellent location. Very friendly staff. Cleanliness.

It´s rather expensive. Front desk people was not connected at all with our needs (phone calls,correspondence, etc)

Park Hyatt New York

New York City, United States of America

From

$788
Overall score:
9.2
Gennadiy's score:
9.6

All good

Price of the room, but it is NYC.

The Mark

New York City, United States of America

From

$525
Overall score:
9.2
Jennifer's score:
10

The location is in the heart of the east side. The hotel is very well kept. The rooms were very stylish and also very functional. They didn't compromise space for style and the style was fresh. Closets, drawers and bathrooms, where many hotels try to cut corners, were all spacious. Staff were very, very good.

The Quin

New York City, United States of America

From

$309
Overall score:
8.8
Hani's score:
4.6

Location is good and room Tech

- Staff were not professional with me , I have check in Friday night and I have asked for a late check out and the told me I can leave at 2 Pm and they might extend to three however next day they asked me to leave at 1 pm and I had to cancel my plans next day . _ the hotel is too noisy from the outside maybe you need to have better isolation

The Pierre, A Taj Hotel, New York

New York City, United States of America

From

$553
Overall score:
9
Jeannie's score:
8.8

Thomas the Front Desk Clerk was very kind and upgraded our room. The Concierge, Jason, was outstanding.........so helpful! The chef sent a cake up to our room for my husband's birthday. It was terrific!

The bed was too soft. We had a hard time sleeping on it and whatever layer is underneath the sheets - made it really hot.

The Plaza

New York City, United States of America

From

$580
Overall score:
8.8
Sami's score:
9.2

Great location, beautiful and luxurious Palace, comfortable and newly refurbished rooms.

The Maritime Hotel

New York City, United States of America

From

$325
Overall score:
8.7
Yuko's score:
8.3

fashionable! And one of a doorman was so kind to organize my luggage. Thank you.

The shower suddnly couldn't stop at midnight. However a staff came and repair soon.

The Chatwal Hotel, A Luxury Collection Hotel

New York City, United States of America

From

$436
Overall score:
9
Sarah's score:
9.2

Comfiest bed ever. Lovely linens and gorgeous pillows. Really quiet. Fresh coffee from the lobby each morning. Loved it.

Nothing, really. We had a very small room with no view - BUT we got an incredible deal so really can't complain...

Bryant Park Hotel

New York City, United States of America

From

$265
Overall score:
9.1
François's score:
5.4

Our room was just above the big ventilation units of the hotel, which make permanent noise day and night, we didn't appreciate this quite expensive hotel with such nuisance.

The NoMad Hotel

New York City, United States of America

From

$365
Overall score:
8.9
Ali's score:
6.3

we were staying at hotel for 10 days , 4 rooms . the hotels decoration was spectacular . the rugs , the accessories , colour of the walls etc , all of them was just perfect .

wardrobe was the smallest i have ever seen . front desk and concierge were disaster . room service was being late all time . room cleaning was not cleaning at all . when we call the 'concierge' for hiring a limo , they say 'we have a company which we work all time' which is way too expensive . when i ask them to search for an other company , they say they wouldn't . when i ask them to hire a car for a day . their rates are as double as i found . and the don't care . we have stayed at the hotel for 10 days and no deep cleaning were made . there were dust all over . after we chech out , they do the deep cleaning , for new customers . if the management changes , the hotel would be the best i have ever seen .

Comfort Inn Central Park West

New York City, United States of America

From

$109
Overall score:
6.6
Janet's score:
9.2

Close to restaurants, shopping, Central Park and subways. Comfortable bed and roomy bathroom. Warm, very quiet. Would definitely stay here again.

minor glitch when pipe burst in the bathroom above us and spilled water all over ours, but hotel staff responded quickly and discounted our room for that night.

Distrikt Hotel New York City

New York City, United States of America

From

$119
Overall score:
8.9
Cathy's score:
7.5

Staff and location were great

breakfast and drinks were too expensive and the food wasnt nice at all

Langham Place, New York, Fifth Avenue

New York City, United States of America

From

$595
Overall score:
9.1
David's score:
8.3

The staff were very welcoming on arrival and had noted that we were visiting for our first wedding anniversary. We were treated to a bottle of champagne which was a lovely surprise. The hotel's location is superb being right on 5th Avenue and a short walk from many of NYC's attractions. There are several subway stations close by. There were many nice touches such as hot drinks in the lobby each afternoon. The hotel restaurant, Ai Fiori, is very good and is on par with other one Michelin star restaurants. I was also pleasantly surprised by the quality of the room service food which is a step ahead of some of the competition. My wife visited the spa for a massage which she greatly enjoyed. Many of the services in this hotel are priced at a premium level but the majority lived up to expectations so I consider that we got value for money on the whole with a few exceptions as noted below.

We stayed for a week in a 'Residence Suite' which is sold and priced as one of the hotel's best suites. I was a little disappointed that the furniture was quite badly stained in places as was the carpet. While I recognise that accidents happen I would really expect a hotel of this calibre to deep clean or replace damaged soft furnishings. There was little storage for clothing in our room with just half a dozen hangers and no shelves or drawers at all. The ironing board was missing (there was an iron however) and had to be requested. Replenishment of the in-room bar and coffee facilities was a bit hit-and-miss with soft drinks and milk appearing on some days but not others. Although the hotel has a 'house car' on offer to transport guests this was either busy or unavailable on each occasion we requested it. Given the difficulty in getting a cab in NYC this could have been a useful facility had it been a bit more reliable.

Residence Inn by Marriott New York Manhattan/World Trade Center Area

New York City, United States of America

From

$169
Overall score:
9.3
Quentin's score:
10

All rooms and facilites have been refurbished in January 2015. Rooms with all necessary equipments: comfortable king bed, large TV, kitchen, large shower, complimentary breakfast and WiFi. Excellent position between Wall Street, World Trade Center, Century 21 (shopping) and Fulton station.

One Bedroom Apartment - 10th Street

New York City, United States of America

From

$356
Overall score:
6.6
Marshall's score:
2.5

Nothing to like - we weren't there see didn't like!

Our contract was cancelled and when we asked to cancel the registration they were unwilling to negotiate. We have not received the security deposit despite the fact, we were not there. Drop this property and the owner or we cannot use Booking again..

Refinery Hotel - New York

New York City, United States of America

From

$198
Overall score:
8.9
Daniel's score:
6.7

location all staff including door men.

The Refinery Hotel values style over comfort. It tries too hard to be "cool" at the expense of comfort. The rooms are the opposite of "warm, comfortable and cozy."

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