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Real guests, real reviews

The Quin

New York City, United States of America

From

$329
Overall score:
8.9
Hani's score:
4.6

Location is good and room Tech

- Staff were not professional with me , I have check in Friday night and I have asked for a late check out and the told me I can leave at 2 Pm and they might extend to three however next day they asked me to leave at 1 pm and I had to cancel my plans next day . _ the hotel is too noisy from the outside maybe you need to have better isolation

The Plaza

New York City, United States of America

From

$775
Overall score:
8.8
Olga's score:
7.9

location of this hotel is the best

1. did not like that many tourists step in the hotel all the day long to take photos of the building from inside and also see the hotel's decorations/etc. Being a hotel guest you feel that all this tourists come to see what you (as the guest) is doing there and they definitely interfere in your family private life. You aslo cannot guqrantee they are not taking pictures of you and your family as you have your breakfast or a cup of tea/wine in the lobby bar. 2. the staff of the hotel requires high attention from the humanr resources department. All the stuff (except for the stuff at reception desck) are expecting you to pay them for every single step they do. Travelling with newborn in the baby carriage the stuff at the entrance doors would not even be willing to help me get upstairs to the hotel doors if i would not pay them minimum 5 dollars for their service. I gave them 3 dollars on my first day of stay at the Plaza and i even got negative feedback and critisism from the door man (he started to laugh in my face and said "wow! do you think this is fair pay for my service to you?". i stopped paying them after that comment and all the next 6 days of my stay at the hotel i experienced discomfort of getting to the hotel with the baby carriage. 3. this hotel is not equiped for people with disabilities (!) Such a shame, i think, for such a hotel. A person in a wheelchair will not be even able to get in the hotel without the help of the "door men" (the "door men" will need to take the wheelchair in hands and mannually lift it to the hotel doors

Trump SoHo

New York City, United States of America

From

$395
Overall score:
9
Andrey's score:
5.8

Location Staff Room service and housekeeping

Expensive and low speed extra charge internet access. There is no iron in a room. There is no partition between bathroom area and bedroom. Noisy elevator, bad insulation, noisy AC. Expensive and very poor breakfast.

The Nomad Hotel

New York City, United States of America

From

$425
Overall score:
8.9
John's score:
9.2

Room comfortable and creatively furnished. Staff very positive and helpful. Restaurant excellent. Overall standards extremely excellent.

Location though convenient was on very busy street (Broadway). Despite this room was quiet.

The Greenwich Hotel

New York City, United States of America

From

$575
Overall score:
9.4
Aravinda's score:
8.8

- The design of the room was beautiful and comfortable - Complimentary snacks and mini bar - Staff were extremely friendly and helpful, the service was immaculate - Nice area with lots of cafes and restaurants - Room was spacious

- No Coffee and Tea facilities provided in the room. - Value for money is questionable, however i am glad that i spent this money for a special occasion.

The Mercer

New York City, United States of America

From

$625
Overall score:
8.8
Eleanor's score:
9.2

Paid 850 per night for room on 2nd floor with no view

Days Hotel Broadway at 94th Street

New York City, United States of America

From

$152
Overall score:
6.7
Pengjing's score:
8.3

Because of some incidents, I have to leave a 4-star hotel and change into this hotel. I thought this 3-star must be much smaller and poorer equipped than the 4-star one. However, as soon as I got to my room I find this cheaper hotel is not worse than the 4-star one but even better in some areas. So happy that I've changed hotel ! More details: 1.LOCATION Very close to the metro station, and as a result of being able get access to 1/2/3 line at the same time, travelers can save more time on transportation. Although some people told me it's not so safe to live near the 110th west street, I don't think it would be dangerous for people to come back to hotel from downtown at 2:00am by metro since there is not much distance between the hotel and metro station. There is also a 24-hour grocery and a 24-hour cafe right next to the hotel. Absolutely fit for night-cat travelers ! 2.SNACK No matter whether I have finished the cereal bar or not, new cereal bars will be placed on my desk... Very appreciate that since I am a people who love to eat snack when I'm boring but always too lazy to go back to the store after finding that I have forgotten to buy some food. 3.SERVICE Although not so satisfied with the lady who help me check in that day (just not kind, you know...), other people work in the hotel were nice. Especially when the day I left, I remembered a wrong time of my flight and people in the hotel help me call a shuttle immediately. Very efficient, and calm me down. : ) 4.DECORATION IN ROOM Love the sheet and the shelves in the room, definitely more beautiful that the 4-star hotel I stayed in New York the day before. Though this hotel's room has less furniture, it was not a big problem. 5.TOWEL Bath towel are even cleaner than the 4-star one !! AWESOME!!!!!!!!! (Hardly hold any unsatisfied opinions after comparing to the 4-star hotel I used to stayed..)

Only some neglectable flaw: 1.OLD BATHTUB I think the bathtub is just too old to look shiny and clean... (Didn't affect the quality of my bath anyway...) 2. Room Cleaner I put my sleepwear on my bed on morning, and found that my clothes were lying on my suitcase when I came back that day. Well... "How can you put my clothes on so dirty case?" My opinion is: Not matter whether I will go on wearing them or not, isn't it a kind of respect to put back my clothes to their original place(bed) ?! Hope it is just an occasional incident.

Comfort Inn Central Park West

New York City, United States of America

From

$179
Overall score:
6.8
Liudmila's score:
5.8

Good location

Overcrowded breakfast room, dirty bed linen and towels

The Surrey

New York City, United States of America

From

$565
Overall score:
8.7
Hendrika's score:
10

The location and luxury feel of the hotel

No free wifi and no coffee maker in the room.

The Kimberly Hotel & Suites

New York City, United States of America

From

$278
Overall score:
8.7
Ainslie's score:
10

Absolutely loved our stay at this hotel. Great location, excellent staff.

The Ludlow Hotel

New York City, United States of America

From

$345
Overall score:
9
Meredith's score:
8.8

Room was beautiful. Amazing view and great bathroom with walk in shower. Nice to get breakfast and to have the opportunity to eat it outside and the fact it's not full of fat and bread.

It's a little bit too cool for school - super trendy and hipsterish. That's not necessarily a bad thing just means it's not amazingly personalised, more of an East Side "experience".

The Iroquois New York

New York City, United States of America

From

$213
Overall score:
8.8
Andrew's score:
9.2

Location is spot on, central for everything. Hotel is less than a10 minute walk to Times Square, Grand Central, Chrysler,Trump Tower and the Broadway theatres. Set between 5th and 6th Avenues the hotel is in a quieter location, although you cannot escape the sirens and car horns but remember New York never sleeps. This is a very friendly, warm welcoming hotel and would stay here again should we ever return to NY. Bryant Park 2 blocks away is worth a visit with its ice rink and commercial/craft cabins at this time of year. Whilst we had breakfast in the hotel on the first morning we did venture out each morning to the local cafés and restaurants for a very good breakfast at half the price. Made good use of the metro, easy to follow and a quick direct way to get around the city. Used NYtours (green open topped buses) not too impressed with this company, didn't seem to be enough buses and poor commentary. Central Park is amazing at this colourful time of year. Take the semi circular boat trip at this time of year-4.00pm sailing, you see the sights in the fading light hours and at night on the way back. Trip lasted just under 2 hours, well worth it. In fact NY is an amazing experience.

Couldn't fault anything.

Lombardy Hotel

New York City, United States of America

From

$429
Overall score:
8.7
Gary's score:
8.3

The room was excellent. We booked the suite which was very big. Room 411.

Staff were not particularly friendly. We were expecting a better welcome.

NH Jolly Hotel Madison Towers

New York City, United States of America

From

$179
Overall score:
6.7
Alexandra's score:
9.6

I like the room, close to the most favorite places like 5 av, wall str, broadway, Empirestate building

Lowell Hotel

New York City, United States of America

From

$720
Overall score:
9
Michael's score:
9.6

Liked it all.

Sugar Hill Suites

New York City, United States of America

From

$200
Overall score:
6.9
Bolaji's score:
9.2

The suite is homely. Environment and facilities depicted home away from home. Breakfast was early and delicious. We would like more of african food for the kids.

the bed (furniture) in the rooms could be changed to a modern one.

The Bowery House

New York City, United States of America

From

$99
Overall score:
6.5
Jan's score:
3.3

- Wat is sold a s a room is actually a squared off cell that has no roof in a big hall. It is really a cramped dormitory. - The cell is so small that you cannot lay straight - The building shows a notice on the front door that it is not fire safe, something that is not a supprise given the wooden maze of cell.

Riverside Tower Hotel

New York City, United States of America

From

$134
Overall score:
6.7
Hakan's score:
7.5

Above all its location. Not only very short walking distance to many means of public transportation stops, but within reasonable walking times to many landmarks, as well. Yet, it is in a very nice, silent neighborhood. Walk or take the buses in either direction in NS bound, and you will have a wonderfull Hudson River experience. Natural History museum and the core of Central Park is less than 20 minutes of pleasent walk.Two blocks to East, on the corner of Broadway there is -famous- Zabar's which has a quality food before a moring expedition. And, then, the staff is perfectly efficient and aware of what they are there for. Special thanks to Nadine!

There was nothing particularly unpleasent about this hotel. Yet, it can be out of one's comfort zone if one forgets about the fact that all and this is a hotel in NYC. The room, the bathroom was too small. There was no wifi other than the large and very basically equiped -just a table and some chairs- room at enterance. No vending machine of any sort. Let's say, just lean and functional. If you are fine withe these and you are aware of them at the begining, no problem at all.

The Chatwal Hotel, A Luxury Collection Hotel

New York City, United States of America

From

$563
Overall score:
9
Oxana's score:
6.7

Really noisy

Mandarin Oriental New York

New York City, United States of America

From

$695
Overall score:
8.8
Anonymous's score:
7.9

+ Check in was fast and comfortable + Rooms are spacious + The View from the room + Bathroom

- Prices are a bit high - You need to take an elevator to the lobby and then another elevator to your room - Valet takes a very long time to get your car

Andaz 5th Avenue

New York City, United States of America

From

$335
Overall score:
9.1
Catarina's score:
9.6

Incredibly well located. Staff very friendly and eager to help in all aspects. Room was fantastic - cozy, clean, wide and with a veeery nice bed and bathroom! Free wine is served for the guests in the afternoon. Our breakfast was very tasty and well prepared. There is a very nice bar on the lower level.

High price.

Trump International New York

New York City, United States of America

From

$595
Overall score:
8.9
Christopher's score:
8.8

We had an executive city view room and the large windows in the living room were a nice experience.

Bathroom in the lobby for guests waiting to check in. There is one in the restaurant lobby, but it is generally behind a locked door which feels inhospitable. The elevator attendants need to be reminded that it is an imposition on a guest to figure out how to use the key to use the elevator rather than an imposition on them to explain. Or room was not ready when we arrived at 4:15 in the afternoon.

Eventi, a Kimpton Hotel

New York City, United States of America

From

$263
Overall score:
8.7
Catherine's score:
10

The location is amazing! You can walk to all the main sights, to go shopping etc. The dinner recommendations from the staff were great! We asked for a place to eat every night and were so happy with each and every recommendation that we got! The view from the room (we were on the 21st floor) was simply amazing. We had the Empire State Building right in front of us!

I can't think of anything that we didn't like!

Crosby Street Hotel

New York City, United States of America

From

$675
Overall score:
9.2
Kim's score:
8.8

The delightful courtyard, great staff and very comfortable room

Nothing

Hotel Plaza Athenee

New York City, United States of America

From

$695
Overall score:
8.8
Emilie's score:
8.3

Staff

Not Like paris one

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