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Reviews of ApartHotel RIALB This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Avenida de Sant Pere, s/n El Serrat, AD300 El Serrat, Andorra

#1 of 2 hotels in El Serrat

Guests' Choice

Review Score

Based on 25 hotel reviews

9.3

Score breakdown

  • Cleanliness

    9.4

  • Comfort

    9.3

  • Location

    9.4

  • Facilities

    9.3

  • Staff

    9.8

  • Value for money

    9.0

  • Free WiFi

    8.5

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Showing 1 - 25

  • Reviewed: March 1, 2024

    8.0
    Wonderful ski weekend
    • Leisure trip
    • Family with young children
    • Apartment with Garden
    • Stayed 2 nights

    Bad overpriced food

    Good snow, slopes

    Stayed in February 2024

  • Reviewed: December 18, 2023

    9.0
    Lovely hotel, especially the champagne breakfast
    • Leisure trip
    • Solo traveler
    • Standard Apartment
    • Stayed 6 nights

    i was not overly impressed by El Serrat, it was pretty dead out of ski season.

    Very nice hotel. Chic. Parking is a nightmare in Andorra but this hotel has plenty of parking. The champagne breakfast was absolutely superb.

    Stayed in October 2023

  • Reviewed: August 25, 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Superior Apartment
    • Stayed 3 nights

    We had an apartment just above the apartments that get a little garden area on the ground floor and had smokers staying right below us during our stay. That meant that cigarette smoke got into our apartment quite regularly and we couldn't keep the windows open for extended periods of time.

    The owners are some of the most pleasant people we have ever met, which gave our stay the right tone from the start. Our apartment had everything you need to live, make your own food, and so on. The view from our stay way also very nice, with a cute creek running just behind the house and mountains all around. It was very easy to get to lots of beautiful outdoor places from the apartment (mountains, ski resorts & lookouts, national parks, sightseeing), although there were plenty of walks directly from the property. We would absolutely stay there again.

    Stayed in August 2023

  • Reviewed: January 31, 2023

    10
    Good hotel, with very frendly personal.
    • With a pet
    • Leisure trip
    • Group
    • Apartment with Terrace
    • Stayed 3 nights

    Very restrictet rules about dogs, you cant leav dog at the hotel.

    Good hotel, with very frendly personal. Just 10 minuts from ski lifts by the car.

    Stayed in January 2023

  • Reviewed: December 11, 2022

    10
    Large rooms, quality mattress, great location.
    • Leisure trip
    • Group
    • Standard Apartment
    • Stayed 3 nights

    Nothing to complain.

    Perfect location to ski in Ordino, Gil was extremely friendly and gave us great advice about where to eat in Ordino and tips on what to do and visit. The place is excellent, easy to park at the main entrance and the private car park. The apartments are large, clean, and new, with functional tv and good wifi. All items required to cook, great heating. Comfy mattresses, I was positively surprised with the bunk bed, as it had proper mattresses and a very good pillow. It will be my to-go place from now onwards when visiting Andorra.

    Stayed in December 2022

  • Reviewed: October 1, 2022

    10
    The place is great and the owners make it even better, always friendly and helpful, they make your feel at home. We will
    • Leisure trip
    • Couple
    • Superior Apartment
    • Stayed 3 nights
    • Submitted from a mobile device

    The location is great, with amazing views of the mountains, it’s also very quiet. The room is fully equipped and very clean.

    Stayed in September 2022

  • Reviewed: August 29, 2022

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Superior Apartment
    • Stayed 3 nights

    Everything was great. We came to enjoy the nature, not to find flaws

    Quiet and cozy apartment with great location. There is a waterfall near the hotel and the small garden where you can rest. You can order tasty continental breakfast in the restaurant or you can cook at the kitchen in your apartment. Gil sent us many good roots for hiking, but we only managed to visit two of them. So we will definitely be back.

    Stayed in August 2022

  • Reviewed: August 17, 2022

    9.0
    Perfect location to enjoy the lakes and mountains of Andorra
    • Leisure trip
    • Family with young children
    • Superior Apartment
    • Stayed 2 nights

    The bathroom was rather outdated, the sink was clogged.

    The location is wonderful. Within a short car trip there are mountains and lakes. The hiking Lake trail (Nou trail) is a pleasure to do, and can be combined with a chairlift journey and a lunch/dinner in restaurant LaComa. The capital Andorra la Vella is within 20 minutes ride. The hotel is easy to find, the hosts are extremely friendly and helpful. Rooms look over mountains and a river, it is quiet and beautiful. It is worthwhile to take a room with a terrace, but also more budget accommodations without balcony are fine.

    Stayed in July 2022

  • Reviewed: July 19, 2022

    10
    Fantastic property with excellent rooms in a tremendous location and with the most helpful staff. Fantastic stay.
    • Leisure trip
    • Group
    • Standard Apartment
    • Stayed 4 nights
    • Submitted from a mobile device

    The Excellent room and the use of the garage are ideal.

    Stayed in July 2022

  • Reviewed: January 13, 2022

    9.0
    Great hotel close to ski resort Arcalis
    • Leisure trip
    • Family with young children
    • Apartment with Garden
    • Stayed 5 nights

    Bed was not very comfortable, especially for my wife; more and better quality toiler paper would help; wifi had some random coverage issues

    Great location for skiing in Arcalis, on the way to the ski area. Apartments are spacious, comfortable for the entire family and very well equipped in general. We even had direct access to garden, which the kids loved, and the nearby creek and bridge are nice to just take a short walk.

    Stayed in January 2022

  • Reviewed: October 12, 2021

    9.0
    Wonderful
    • With a pet
    • Leisure trip
    • Family with young children
    • Apartment - Split Level
    • Stayed 2 nights
    • Submitted from a mobile device

    The bar could have been open more time, not only for brakfast.

    Good breakfast. Comfortable and clean appartment. Great location.

    Stayed in October 2021

  • Reviewed: February 25, 2024

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Apartment with Garden
    • Stayed 2 nights
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in January 2024

  • Reviewed: February 4, 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Standard Apartment
    • Stayed 6 nights
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in February 2024

  • Reviewed: August 30, 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Apartment - Ground Floor
    • Stayed 2 nights

    There are no comments available for this review

    Stayed in August 2023

  • Reviewed: August 19, 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Superior Apartment
    • Stayed 1 night
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in August 2023

  • Reviewed: August 6, 2023

    9.0
    Wonderful
    • Leisure trip
    • Group
    • Superior Apartment
    • Stayed 2 nights

    There are no comments available for this review

    Stayed in August 2023

  • Reviewed: March 9, 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Apartment - Split Level
    • Stayed 2 nights
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in March 2023

  • Reviewed: February 11, 2023

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Standard Apartment
    • Stayed 4 nights
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in February 2023

  • Reviewed: January 21, 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Standard Apartment
    • Stayed 4 nights
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in January 2023

  • Reviewed: December 28, 2022

    10
    Exceptional
    • Leisure trip
    • Travelers with friends
    • Apartment with Garden
    • Stayed 3 nights
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in December 2022

  • Reviewed: September 18, 2022

    10
    Exceptional
    • Leisure trip
    • Travelers with friends
    • Superior Apartment
    • Stayed 1 night
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in September 2022

  • Reviewed: August 28, 2022

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Superior Apartment
    • Stayed 1 night
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in August 2022

  • Reviewed: January 31, 2022

    9.0
    Wonderful
    • Leisure trip
    • Group
    • Apartment with Terrace
    • Stayed 2 nights
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in January 2022

  • Reviewed: January 11, 2022

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Standard Apartment
    • Stayed 3 nights

    There are no comments available for this review

    Stayed in December 2021

Showing 1 - 25

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