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  5. Reviews of Amwaj Rotana, Jumeirah Beach - Dubai

Reviews of Amwaj Rotana, Jumeirah Beach - Dubai This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Jumeirah Beach, Jumeirah Beach Residence, Dubai, United Arab Emirates

#212 of 705 hotels in Dubai

Guests' Choice

Review Score

Based on 2159 hotel reviews

8.4

Score breakdown

  • Cleanliness

    8.7

  • Comfort

    8.8

  • Location

    9.4

  • Facilities

    8.5

  • Staff

    9.0

  • Value for money

    7.9

  • Free WiFi

    8.6

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: March 13, 2024

    8.0
    I will recommend it to my friends
    • Business trip
    • Solo traveler
    • Newly Renovated - Sea View Room with Balcony - Twin Bed
    • Stayed 5 nights
    • Submitted from a mobile device

    All was good

    Great breakfast selection

    Stayed in March 2024

  • Reviewed: March 1, 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Newly Renovated - Sea Front View Room with Balcony - King Bed
    • Stayed 3 nights
    • Submitted from a mobile device

    Well, first of all the delay of delivering the room was annoying. We had to wait like 3 hours to receive our room. If you plan to come to this hotel do not come before 2 pm otherwise you will wait for your room like many people in the lobby. Another thing which is also annoying is the long waiting in the elevators. We waited like 10 minutes or more just to get to the G floor we had to come with alot of people in the elevator in order to go down.

    I like the location of the hotel because it's on the end of JBR street so the way in and out is easy. The bed is comfortable and the room is clean and the view was amazing. I would love to thank mr basal for his help regarding the delay of delivering the room he offers us a free dinner which is great.

    Stayed in February 2024

  • Reviewed: February 29, 2024

    8.0
    Good Hotel for e nice vacation
    • Leisure trip
    • Couple
    • Newly Renovated - Sea View Room with Balcony - Twin Bed
    • Stayed 8 nights
    • Submitted from a mobile device

    The elevator was terrible, we often had to wait several minutes befor it came. The Room was seperated by a connecting door, wich made it quite lout because our neighbor didn‘t pay any attention

    Good breakfast buffet with lots of choice, friendly staff, Hotel is well located close to restaurant and shopping opportunities. Tram Station at 5 minutes

    Stayed in February 2024

  • Reviewed: February 24, 2024

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Newly Renovated - Sea View Room with Balcony - Twin Bed
    • Stayed 3 nights

    The need to make dinner reservations at the hotel restaurants, considering traveling with toddlers, the Japanese restaurant was not easygoing. Also, the portions at the Japanese restaurant were not very satisfying and they did not offer meals for my children because they were sleeping at dinner time though we had to wait more than one hour to return to a table. We did not appreciate their approach to a family with two toddlers. The kids club closes on Mondays.

    The location was excellent, the food quality was very good, clean and spacious hotel. The beach is very accessible. Many shops and restaurants are a few steps away.

    Stayed in February 2024

  • Reviewed: February 22, 2024

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Newly Renovated - Sea Front View Room with Balcony - King Bed
    • Stayed 2 nights
    • Submitted from a mobile device

    Nothing

    Wonderful staff, especially the Duty Manger Mr. MAJEED and the front desk Barsha The location is just perfect 👌 It's my third time in this lovely hotel

    Stayed in February 2024

  • Reviewed: February 15, 2024

    9.0
    Great location and facilities, and value for money for a 5 star hotel
    • Leisure trip
    • Couple
    • Newly Renovated - Sea Front View Room with Balcony - King Bed
    • Stayed 2 nights
    • Submitted from a mobile device

    There was an issue with our booking when checking in, which was eventually sorted out, but could have spoilt our stay.

    The hotel was in a fantastic location right on the Walk, we had a lovely room upgrade due to ourGenius level, with a balcony and fabulous view over the sea Very clean and beautiful communal areas Exceptional buffet breakfast Attentive staff everywhere

    Stayed in February 2024

  • Reviewed: February 15, 2024

    8.0
    Great location, good breakfast
    • Leisure trip
    • Couple
    • Newly Renovated - Sea View Room with Balcony - King Bed
    • Stayed 5 nights
    • Submitted from a mobile device

    My booking included breakfast but we were told it did not. Had to phone booking.com to get it resolved…the front desk staff were not very accommodating at trying to fix the problem despite me showing my booking confirmation. Thanks to Mohamed the Horizon restaurant manager who was very friendly and helped to get things resolved

    Location was perfect, right next to the beach, restaurants and the tram station meaning no taxis required to get anywhere. Just get a daily travel card for unlimited travel to all the sights £4

    Stayed in February 2024

  • Reviewed: February 10, 2024

    8.0
    good hotel if i travel alone or with friends
    • Leisure trip
    • Travelers with friends
    • Newly Renovated - Sea View Room with Balcony - Twin Bed
    • Stayed 5 nights
    • Submitted from a mobile device

    house keeping is not professional team, their service was not constant through the stay

    location, view and the front desk people were very welcoming and helpful

    Stayed in February 2024

  • Reviewed: February 10, 2024

    9.0
    Good location good food and friendly staff shame the shower let them down.
    • Leisure trip
    • Couple
    • Newly Renovated - Sea View Room with Balcony - King Bed
    • Stayed 6 nights
    • Submitted from a mobile device

    Shower water not very hot each morning

    Good food done around package very good. Clean and friendly staff

    Stayed in February 2024

  • Reviewed: February 6, 2024

    8.0
    Id go there again. Very nice views from the room.
    • Leisure trip
    • Solo traveler
    • Newly Renovated - Sea Front View Room with Balcony - King Bed
    • Stayed 2 nights
    • Submitted from a mobile device

    My neighbors were laughing so loud late at night. Good for them but messed up my sleep. I couldve called the receiption but was too sleepy.

    My room wasnt ready when i arrived after 2 pm (the free upgraded with amazing sea view). So the receptionist I think named Basel gave me a brouchre for a free meal in the very nice Rosso restaunrant and I think that was very nice of the hotel as I was tired and starving.

    Stayed in February 2024

  • Reviewed: February 3, 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Newly Renovated - Sea View Room with Balcony - King Bed
    • Stayed 4 nights
    • Submitted from a mobile device

    The elevators. More are needed. Stay on lower floors unless you want to spend a lot of your day waiting for one

    Good location

    Stayed in January 2024

  • Reviewed: February 1, 2024

    8.0
    Super hotel na plazi u centru desavanja
    • Business trip
    • Family with young children
    • Newly Renovated - Sea View Room with Balcony - King Bed
    • Stayed 5 nights
    • Submitted from a mobile device

    Odlicna lokacija kod JBR

    Stayed in November 2023

  • Reviewed: January 26, 2024

    9.0
    Lovely hotel with great location near the walk (boulevard) and beach.
    • Leisure trip
    • Family with young children
    • Newly Renovated - Sea View Room with Balcony - King Bed
    • Stayed 7 nights
    • Submitted from a mobile device

    Restaurant Rosso is really bad. Food and service not up to par compared to the other in-house restaurants. Elevators can take a long time in the morning.

    The staff is very friendly, especially towards children. The rooms are spacious and have a nice view, even the ones without so called sea-view. Location is perfect near the beach and the walk with loads of restaurants/shops. Much recommended if you have smaller children.

    Stayed in January 2024

  • Reviewed: January 23, 2024

    9.0
    Would prefer other nearby hotels if have a choice
    • Leisure trip
    • Couple
    • Newly Renovated - Sea Front View Room with Balcony - King Bed
    • Stayed 1 night
    • Submitted from a mobile device

    Wait for lifts was crazy, sometimes lifts will not even stop on higher floors. Staff were unapologetic about loud sounds coming from garden at 4 AM from removal of stage for 31st Dec event. I was told by reception personnel when called about this at 4 AM “anyways people are up as its new year”

    View from the balcony, promptness of room service, late check out (as check-in was delayed by more than an hour from specified time)

    Stayed in January 2024

  • Reviewed: January 20, 2024

    8.0
    Good hotel but noisy location.
    • Leisure trip
    • Couple
    • Newly Renovated - Sea View Room with Balcony - King Bed
    • Stayed 5 nights
    • Submitted from a mobile device

    The location is very very noisy at night. We couldn't sleep properly most nights but the room change helped. Getting a metered taxi is a bit of a hassle but easy enough once you walk away from hotel.

    The staff were amazing from the moment we got there. We had an issue with the noise from the street in our room and they were very accommodating and gave us a free dinner one of the nights. Breakfast is good. There is a lot of things to do around the area.

    Stayed in January 2024

  • Reviewed: January 18, 2024

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Newly Renovated - Sea View Room with Balcony - King Bed
    • Stayed 4 nights
    • Submitted from a mobile device

    Great location and rooms

    Stayed in December 2023

  • Reviewed: January 15, 2024

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Newly Renovated - Sea View Room with Balcony - King Bed
    • Stayed 2 nights
    • Submitted from a mobile device

    Location and good cleaning and services

    Stayed in January 2024

  • Reviewed: January 13, 2024

    9.0
    Nice and comfortable
    • Leisure trip
    • Solo traveler
    • Newly Renovated - Sea View Room with Balcony - Twin Bed
    • Stayed 2 nights
    • Submitted from a mobile device

    Number of elevators and the time it takes to go to your room

    Location and Great staff that makes you feel at home. I want to thank Atif (Housekeeping) for taking care of the room cleanliness with a smile.

    Stayed in January 2024

  • Reviewed: January 1, 2024

    9.0
    We as a family love to stay at Amwaj Rotana
    • Leisure trip
    • Family with young children
    • Newly Renovated - Sea View Room with Balcony - Twin Bed
    • Stayed 1 night
    • Submitted from a mobile device

    To me the room rate seemed to be way too expensive. It just be my view.. recommend me how I can book at better rates.. if I need to book for a longer period.

    Very good location. Excellent food. Very nice swimming pool.

    Stayed in December 2023

  • Reviewed: December 25, 2023

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Newly Renovated - Sea View Room with Balcony - King Bed
    • Stayed 2 nights
    • Submitted from a mobile device

    The food quality in the different restaurants is good overall but can be better.

    The location, the staff, the cleanliness

    Stayed in December 2023

  • Reviewed: December 20, 2023

    9.0
    Great stay, recommend
    • Leisure trip
    • Family with young children
    • Newly Renovated - Sea Front View Room with Balcony - King Bed
    • Stayed 2 nights
    • Submitted from a mobile device

    Nothing

    Location is very good, especially who want ti spend time in JBR

    Stayed in December 2023

  • Reviewed: December 17, 2023

    8.0
    Great location with nice food
    • Leisure trip
    • Couple
    • Newly Renovated - Sea View Room with Balcony - Twin Bed
    • Stayed 5 nights

    Cleanness not good , also very old design of bathroom do not like furthermore it is so crazy that there is no Coffee Machine in 5star Hotel!!!!!!

    Horizon Restaurant and Location was great. The behavior of stuff was good ,friendly and helpful. You can easily approach the beach by walk mingle the traffic for car was crazy.

    Stayed in December 2023

  • Reviewed: December 10, 2023

    8.0
    Excellent option for JBR
    • Leisure trip
    • Solo traveler
    • Newly Renovated - Sea Front View Room with Balcony - King Bed
    • Stayed 1 night
    • Submitted from a mobile device

    Too few lifts, long waits

    Very nice renovated rooms, excellent location

    Stayed in December 2023

  • Reviewed: December 9, 2023

    9.0
    Was better than I expected
    • Leisure trip
    • Family with young children
    • Newly Renovated - Sea Front View Room with Balcony and Lounge Access - Twin Bed
    • Stayed 4 nights
    • Submitted from a mobile device

    Executive lounge toilet - there was only one and was shared between male and females. Lifts are busy at peak times and you can be waiting for sometime so please avoid if possible.

    Location was excellent. We had a balcony with a sea view. We had booked access to the executive lounge which we visited daily. Staff here were very helpful. Hotel accommodated us when we were inconvenienced and could not get to the lounge on time before the food and drink were packed away. I would stay again. Spa was handy.

    Stayed in November 2023

Showing 1 - 25

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