Jumeirah Beach, Jumeirah Beach Residence, Dubai, United Arab Emirates
#212 of 705 hotels in Dubai
Guests' ChoiceBased on 2159 hotel reviews
8.4Cleanliness
8.7
Comfort
8.8
Location
9.4
Facilities
8.5
Staff
9.0
Value for money
7.9
Free WiFi
8.6
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: March 13, 2024
Marina
United States of AmericaAll was good
Great breakfast selection
Stayed in March 2024
Reviewed: March 1, 2024
علي
KuwaitWell, first of all the delay of delivering the room was annoying. We had to wait like 3 hours to receive our room. If you plan to come to this hotel do not come before 2 pm otherwise you will wait for your room like many people in the lobby. Another thing which is also annoying is the long waiting in the elevators. We waited like 10 minutes or more just to get to the G floor we had to come with alot of people in the elevator in order to go down.
I like the location of the hotel because it's on the end of JBR street so the way in and out is easy. The bed is comfortable and the room is clean and the view was amazing. I would love to thank mr basal for his help regarding the delay of delivering the room he offers us a free dinner which is great.
Stayed in February 2024
Reviewed: February 29, 2024
Danielle
LuxembourgThe elevator was terrible, we often had to wait several minutes befor it came. The Room was seperated by a connecting door, wich made it quite lout because our neighbor didn‘t pay any attention
Good breakfast buffet with lots of choice, friendly staff, Hotel is well located close to restaurant and shopping opportunities. Tram Station at 5 minutes
Stayed in February 2024
Reviewed: February 24, 2024
Sally
JordanThe need to make dinner reservations at the hotel restaurants, considering traveling with toddlers, the Japanese restaurant was not easygoing. Also, the portions at the Japanese restaurant were not very satisfying and they did not offer meals for my children because they were sleeping at dinner time though we had to wait more than one hour to return to a table. We did not appreciate their approach to a family with two toddlers. The kids club closes on Mondays.
The location was excellent, the food quality was very good, clean and spacious hotel. The beach is very accessible. Many shops and restaurants are a few steps away.
Stayed in February 2024
Reviewed: February 22, 2024
Waleed
Saudi ArabiaNothing
Wonderful staff, especially the Duty Manger Mr. MAJEED and the front desk Barsha The location is just perfect 👌 It's my third time in this lovely hotel
Stayed in February 2024
Reviewed: February 15, 2024
Vito
United KingdomThere was an issue with our booking when checking in, which was eventually sorted out, but could have spoilt our stay.
The hotel was in a fantastic location right on the Walk, we had a lovely room upgrade due to ourGenius level, with a balcony and fabulous view over the sea Very clean and beautiful communal areas Exceptional buffet breakfast Attentive staff everywhere
Stayed in February 2024
Reviewed: February 15, 2024
David
United KingdomMy booking included breakfast but we were told it did not. Had to phone booking.com to get it resolved…the front desk staff were not very accommodating at trying to fix the problem despite me showing my booking confirmation. Thanks to Mohamed the Horizon restaurant manager who was very friendly and helped to get things resolved
Location was perfect, right next to the beach, restaurants and the tram station meaning no taxis required to get anywhere. Just get a daily travel card for unlimited travel to all the sights £4
Stayed in February 2024
Reviewed: February 10, 2024
Alharbi
Saudi Arabiahouse keeping is not professional team, their service was not constant through the stay
location, view and the front desk people were very welcoming and helpful
Stayed in February 2024
Reviewed: February 10, 2024
Keith
United KingdomShower water not very hot each morning
Good food done around package very good. Clean and friendly staff
Stayed in February 2024
Reviewed: February 6, 2024
Attaa
IraqMy neighbors were laughing so loud late at night. Good for them but messed up my sleep. I couldve called the receiption but was too sleepy.
My room wasnt ready when i arrived after 2 pm (the free upgraded with amazing sea view). So the receptionist I think named Basel gave me a brouchre for a free meal in the very nice Rosso restaunrant and I think that was very nice of the hotel as I was tired and starving.
Stayed in February 2024
Reviewed: February 3, 2024
Jeremy
United KingdomThe elevators. More are needed. Stay on lower floors unless you want to spend a lot of your day waiting for one
Good location
Stayed in January 2024
Reviewed: February 1, 2024
Dejan
SerbiaOdlicna lokacija kod JBR
Stayed in November 2023
Reviewed: January 26, 2024
Dave
NetherlandsRestaurant Rosso is really bad. Food and service not up to par compared to the other in-house restaurants. Elevators can take a long time in the morning.
The staff is very friendly, especially towards children. The rooms are spacious and have a nice view, even the ones without so called sea-view. Location is perfect near the beach and the walk with loads of restaurants/shops. Much recommended if you have smaller children.
Stayed in January 2024
Reviewed: January 23, 2024
Paramita
United Arab EmiratesWait for lifts was crazy, sometimes lifts will not even stop on higher floors. Staff were unapologetic about loud sounds coming from garden at 4 AM from removal of stage for 31st Dec event. I was told by reception personnel when called about this at 4 AM “anyways people are up as its new year”
View from the balcony, promptness of room service, late check out (as check-in was delayed by more than an hour from specified time)
Stayed in January 2024
Reviewed: January 20, 2024
Maria
IrelandThe location is very very noisy at night. We couldn't sleep properly most nights but the room change helped. Getting a metered taxi is a bit of a hassle but easy enough once you walk away from hotel.
The staff were amazing from the moment we got there. We had an issue with the noise from the street in our room and they were very accommodating and gave us a free dinner one of the nights. Breakfast is good. There is a lot of things to do around the area.
Stayed in January 2024
Reviewed: January 18, 2024
Firas
QatarGreat location and rooms
Stayed in December 2023
Reviewed: January 15, 2024
Silwan
United KingdomLocation and good cleaning and services
Stayed in January 2024
Reviewed: January 13, 2024
Ramy
QatarNumber of elevators and the time it takes to go to your room
Location and Great staff that makes you feel at home. I want to thank Atif (Housekeeping) for taking care of the room cleanliness with a smile.
Stayed in January 2024
Reviewed: January 1, 2024
Syed
PakistanTo me the room rate seemed to be way too expensive. It just be my view.. recommend me how I can book at better rates.. if I need to book for a longer period.
Very good location. Excellent food. Very nice swimming pool.
Stayed in December 2023
Reviewed: December 25, 2023
Rami
United Arab EmiratesThe food quality in the different restaurants is good overall but can be better.
The location, the staff, the cleanliness
Stayed in December 2023
Reviewed: December 20, 2023
Habib
OmanNothing
Location is very good, especially who want ti spend time in JBR
Stayed in December 2023
Reviewed: December 17, 2023
Burak
TurkeyCleanness not good , also very old design of bathroom do not like furthermore it is so crazy that there is no Coffee Machine in 5star Hotel!!!!!!
Horizon Restaurant and Location was great. The behavior of stuff was good ,friendly and helpful. You can easily approach the beach by walk mingle the traffic for car was crazy.
Stayed in December 2023
Reviewed: December 10, 2023
Francis
United KingdomToo few lifts, long waits
Very nice renovated rooms, excellent location
Stayed in December 2023
Reviewed: December 9, 2023
Bilbinder
United KingdomExecutive lounge toilet - there was only one and was shared between male and females. Lifts are busy at peak times and you can be waiting for sometime so please avoid if possible.
Location was excellent. We had a balcony with a sea view. We had booked access to the executive lounge which we visited daily. Staff here were very helpful. Hotel accommodated us when we were inconvenienced and could not get to the lounge on time before the food and drink were packed away. I would stay again. Spa was handy.
Stayed in November 2023
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