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P O Box 500555 Tecom Dubai UAE, Barsha Heights (Tecom) , Dubai, United Arab Emirates
8 April 2016
7 April 2016
눉-Too noisy room with road side view specially at night time. -No separate ladies prayer room! -sometime room was having smoking smell/odor. -general hotel decor colors are little bit dramatic. Specially coridors on the floor. More light would be better. -children play area not yet finished. -swimming pool was not clean properly or may be filters nit working, but water was not clear during day time. -no prayer carpet and Makkah direction in the rooms. -wall socket limited. Not available near the bed.
눇Very nice staff. Good food selection and quality. Location is good with walking distanse to the metro.
7 April 2016
눉The pillows were not very comfortable, the balcony was not clean and no chairs on the balcony. Little things, such as if they took your bathroom to wash they would forget to replace it, as well as extra towels, but if your called housekeeping, they would be there in a minute! Just little stuff they have only been open for 5-6 months , it's a learning curve.
눇The staff was amazing. Had a bit of trouble at checkin with one staff member, not very accommodating, spoke to manager Lek, and he was very understanding and helpful. Our room attendant Joey was amazing, he was there to serve us at any time of day or night. The service from the Food and Beverage Director Sayed Zaki was outstanding. He seemed to always be there when we needed him. he was always checking with us if there was anything else he could do to make our stay more enjoyable. Even when I jokingly asked him for a late Check out, as our flight was not leaving till 11:30pm that night, he called over the Director of house keeping Sylvia Darvi and she made that possible for us giving us couple of extra hours to help us out. Great locAtion, amazing prices, wonderful staff, would stay there again no problem.
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