Beautifully updated and elegant hotel, with plenty of options of places to relax and eat.

Stayed in March 2024

Restaurants and pool area were great. Rooms were really well appointed and refined

Stayed in April 2024

The pool water isn’t acclimatised, so the water was a bit cold. Also, you would see some plastics/trash around the desert in the surrounding areas of the hotel.

Beautiful settings, lovely room and facilities in general. The Gym/spa are outstanding!!

Stayed in April 2024

The only thing we wish was different was if there was a plug for the hair dryer in the bathroom.

A truly fine experience, perfect to disconnect, unwind and relax. The room was superb, the food was delicious, and the pools were fabulous!

Stayed in April 2024

Poor was the service at the pool. If you did not tip the waiters each and every round of drinks they ignored you straight forward. 1 hour waiting for a salad with 4 leaves is too bad. Tipping is a guesture, it should not make the service in a 5 star resort depending on it. The food at the near pool located restaurant could be better.

The location is unique. The evening at the restaurant with show was fantastic. Excellent food at that location and a unique experience! Good beds and room amnities. The management is friendly and professional. Great place for kids.

Stayed in April 2024

All was perfect ! Thank you very much for your service !

Stayed in April 2024

Maybe a bit expensive

The hotel renewal is a huge success. The rooms kept the Arabic style but less dark. The location is very nice for tourists, it's close to Abu Dhabi and to Dubai. The buffet restaurant experience was improved, it's a must.

Stayed in April 2024

Room price was a little high

Room was beautifully furnished, with extremely comfortable beds. Very luxurious with excellent amenities. Food was exceptional. Superb breakfast and Iftar meal. Staff went above and beyond during our stay, from the exceptional welcome on arrival to all staff encountered around the hotel - polite, helpful and attentive, with all requests dealt with swiftly. Loved the facility of an adult only pool. Would highly recommend a stay at this hotel.

Stayed in March 2024

A little bit more facilities would be great.

Hotel interior and exterior is just amazing, nice views from all the rooms. location could not be better for this kind of hotel. Nice breakfest and dinner was included in our stay.

Stayed in April 2024

i miss the old bath in the bedrooms but honestly it is a great hotel - highly recommend

breakfast and pool are awesome - staff could not be more friendly. food is great

Stayed in March 2024

Extremely beautiful resort, amazing restaurants and welcoming staffs! Highlights to Marc in the swimming pool bar/service and Suri in the breakfast - next level service and care - both of them enhanced our experience in this wonderful hotel!

Stayed in March 2024

Absolutely stunning. Truly perfect hotel.

Stayed in February 2024

Nothing to not like at this resort....

Absolutely loved to feel like part of the family as everyone was exceptionally friendly and helpful. The food was excellent as were the drinks and the pool area is just stunning. They have a beautiful playground for kids incl. a zipline - which our son loved. Their camel riding at 4.30 pm each day is a must and free. We also booked Al-Hadeerah (arabic buffet restaurant) which was awesome and a private desert tour - which we highly highly recommend. Anwa is an awesome rooftop bar/lounge/restaurant and Rishav is the best :-).

Stayed in March 2024

nothing - next time we will just make sure to have more time :-)

Loved the hotel for making us feel so special in the middle of the desert. The pool area is exceptional, as is ANWA their rooftop bar and lounge / restaurant. Loved the playground, the camel riding, the private desert safari and Al Hadeerah Arabic Dinner night.

Stayed in March 2024

First the service: it is impeccable. simply perfect. Second, the level of attention to details is really surprising. Everything is so tasteful, and of excellent quality. bedroom furniture, the pool beds, every chair and sofa in the lobbies... Everything! Breakfast was very good. Lots of options. everything is fresh. We also had dinner at Ninive which was also very good. Highly recommended. Would definitely come back.

Stayed in March 2024

Adult pool could be more separated and private from the others.

Love the hotel deco and the staff were really helpful and kind. Special thanks to Marc from the pool area, always remembered our names and preferences.

Stayed in March 2024

I didn't like the fact I only stayed for one night. Otherwise, this place is perfection.

Regular visitor here. Exceptional hotel, beautiful location, amazing staff. Every staff member is outstandingly friendly, polite and hospitable. The services and attentiveness are the best I've seen in Dubai. Great place for solo travellers, or like us, families with young children. My 3 year old daughter loves it here. This is a really special place and I would highly advise anyone looking for a break, to visit Bab Al Shams. Probably the best resort in the UAE and Middle East. I will be back for sure. Thank you to all the wonderful staff for making our short stay special, as usual.

Stayed in March 2024

too bad we came there as couple and for my birthday weekend, they gave us twin bed which we booked 1 king size and they promised to make it together, which it didnt happen. so me & my husband slept in separate bed l. they tried the fix it by gave us 200aed discount of our food bill and 4 pm late check out.

its beautiful property

Stayed in March 2024

Breakfast was great, staff were so friendly and welcoming

Stayed in March 2024

Nothing

It was a totally amazing experience. Beautiful hotel in every way. Staff amazing especially Nishad on concierge - really went out of his way to make our stay comfortable.

Stayed in March 2024

Bab al Shams is perfect. Specially the staff and employees are fabulous. But also rooms, breakfast everything.

Stayed in March 2024

great scenery, great staff, great views

Stayed in March 2024

Even the cheapest wine was extremely expensive . The range of beers was quite limited.

Spectacular location

Stayed in March 2024

Nothing

Everything

Stayed in March 2024