King Salman bin Abdulaziz Al Saud Street, Madinat Jumeirah Resort, Al Sufouh, Dubai, United Arab Emirates
#55 of 713 hotels in Dubai
Guests' ChoiceBased on 458 hotel reviews
9.1Cleanliness
9.4
Comfort
9.5
Location
9.6
Facilities
9.4
Staff
9.2
Value for money
8.4
Free WiFi
9.2
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 21 April 2024
Christine
United KingdomPigeons on the the terrace of my hotel room.
Breakfast was outrageous delicious. The service in all the restaurants and during Breakfast were fast and efficient. Beach was clean the Beach boys were very attentive and the lunch service at the beach was great. Always clean towels on the beach and constantly fresh water bottles. Specially the Ice-cream man was very nice brought every 2 hours ice cream sorbet which was very refreshing.
Stayed in April 2024
Reviewed: 14 April 2024
Saida86
United Arab EmiratesI didnt like that the beverages such as tea , coffee and even water are not included into dinner buffet on the half board package. Many hotels in uae I visited normally included the drinks. My breakfast order of drinks and ommelette at French riviera was delayed by 40 min. Bed matresses are quite old and not flat. Was not so comfortable. Toilet at the room is missing washing hose.
I loved the serenity of the place especially villa areas. Staff were obviously well-trained and outgoing.
Stayed in April 2024
Reviewed: 14 April 2024
Graham
United KingdomToo many “influencers” snapping away.
In my opinion the Dar Al Masyaf is the best “Hotel” of all of those within the Jumeriah resort, it is more peaceful and spacious by far. We have stayed at the DAR in excess of 20 + times, so that in itself speaks volumes for the place . However it may become a victim of its own success , the resort is getting bigger each year, there are now 8 hotels on the complex. There is nothing to dislike about the DAR or indeed the resort, it really is superb 👍
Stayed in March 2024
Reviewed: 10 April 2024
Louise
United KingdomWe stayed in the villas and my only criticism was of the evening drinks. They were very limited Prosecco (which I dislike) and only nuts/crisps. I would have maybe expected a few fresh canapés. We had to fetch the drinks, we sat on the roof terrace and no one offered top ups. No other guests participated during our stay and I can see why. No comparison to the club lounge experience
The location, layout and facilities are stunning. All the restaurants we tried were excellent. A really beautiful resort
Stayed in March 2024
Reviewed: 9 April 2024
Anezka
SlovakiaButtler service does not work the way it is expected.
Amazing location, villa no 1 has the best views of the Burj Al Arab and is very close to all of the amenities such as beach, kids club, souk, shimmer bar etc.
Stayed in April 2024
Reviewed: 6 April 2024
Viktoriya
SpainVibe like on turkey resorts
Kids club, selection of restaurants, very nice stay
Stayed in April 2024
Reviewed: 23 March 2024
Pavlos
GreeceNothing
Excellent service !
Stayed in March 2024
Reviewed: 22 March 2024
Annmarie
United KingdomThere wasn’t anything I didn’t like.
Everything was amazing! The rooms, the food, the staff, the facilities. The service was fantastic!
Stayed in March 2024
Reviewed: 18 March 2024
Helen
Hong KongNothing
Excellent and efficient staff. The Villa accommodation and surroundings are beautiful
Stayed in March 2024
Reviewed: 19 February 2024
Emtiaz
United KingdomNothing
Everything. I have nothing to complain about.
Stayed in January 2024
Reviewed: 18 February 2024
Priya
New ZealandThe food in the restaurant complex was not as good as we were expecting but the food by the beach was really good value and tasty.
The room was fabulous. Shower/bath area was really well laid out. Good water pressure too! Comfy (huge) bed and sitting area. Nice outdoor area where peacocks and peahens wandered past. The gondola's were a great way to get around the complex and it was really relaxing just floating around. The golf carts were a great way to get around and better if you wanted to go somewhere specific/be dropped exactly where you wanted to be. The grounds are amazingly well kept and the whole lagoon is fantastically well set up. The "cocktail" hour were a really nice add on. Housekeeping were fabulous in replenishing items, as my husband was really ill, so between us we used all the tissues and water really quickly! It was a really good room to be stuck in if you are ill and can't do any sightseeing! Our butler was great in trying to assist with car and flight issues. We would stay here again if we return to Dubai.
Stayed in January 2024
Reviewed: 14 February 2024
John
United KingdomMeal and drinks prices especially were unbelievable particularly after a stay at Banyan Tree Phuket where prices were far more reasonable
Stayed in February 2024
Reviewed: 14 February 2024
Farhan
United KingdomNothing
The whole ambience and surroundings were stunning
Stayed in February 2024
Reviewed: 9 February 2024
Banuhan
Turkeywe loved every single detail about Al Masyaf. spacious rooms,beautiful surrounding,beach and pools.Very helpfull hoat for all your needs. Lots of restaurants near by but bit pricy. This is the only hotel we’ll return in Dubai.
Stayed in January 2024
Reviewed: 8 February 2024
Ineta
United Kingdom-----
Everything. We stayed at villas , perfect week
Stayed in February 2024
Reviewed: 7 February 2024
Saad
Saudi ArabiaComfortable and a good place
Stayed in January 2024
Reviewed: 4 February 2024
Janet
United KingdomThe price of the various meal options within this resort have increased dramatically since Covid times and it was particularly noticeable. Also, when staying in a Villa at the Dar al Masyaf we believed that it would be better and more in keeping with cost and standard of accommodation if guests had access to a Club Lounge for evening drinks. A drink and a few crisps and nuts doesn't compare well with other "Club Standard" rooms in other hotels which provide more varied nibbles for guests paying for an expensive room.
The Dar al Masyaf is a wonderful place - serene and quiet whilst having access to all the amenities at the Jumeriah Madinat Souk and all the facilities on offer there. We always enjoy our stays here - the breakfast is excellent and the various dining options are there for you to choose
Stayed in January 2024
Reviewed: 3 February 2024
Andrew
United KingdomLovely and peaceful and food.
I never leave reviews on hotels, but this place was amazing, staff exceptionally friendly and helpful. Our butler Shayma was the best we have ever had, and we have stayed in a lot of hotels!
Stayed in February 2024
Reviewed: 31 January 2024
Ahmet
TurkeyCheck-in and check-out process are confused and take too many time..
Very comfortable accommodation. Direct access to beach, a variety of luxury bars and restaurants and historic Souk Madinat. The facility provides buggy services as well as trip by boats in the canal.
Stayed in January 2024
Reviewed: 29 January 2024
Mark
United KingdomEasier to book dinner and menu access
Amazing place - real escape from the hustle n bustle of the world
Stayed in January 2024
Reviewed: 28 January 2024
Eline
NetherlandsBeautiful hotel arranged like a small village with its own spa, Private beach and multiple pools.. Each set of rooms has their own small pool. Spacious room with a large bed and balcony. Very well maintained and comfortable experience. There are many restaurants, 2 options for breakfast and a small mall in the form of a souk on-site. The hotel has helpful staff and an ebutler available through WhatsApp for bro quick answers to any questions.
Stayed in January 2024
Reviewed: 28 January 2024
Irina
United StatesEverything! Food was delicious. We used mainly restaurant Arboretum, where they serve buffet style breakfast and dinner with a beautiful outdoor sitting and a gorgeous views.
Stayed in January 2024
Reviewed: 27 January 2024
Hanspeter
SwitzerlandEverything just perfect!
Stayed in January 2024
Reviewed: 27 January 2024
Banuhan
TurkeyCheckin and checkout could be more efficient.
One word to say.Excellet in every way…
Stayed in January 2024
Klouvas, Greece
San Francisco, USA
Sidari, Greece
Saint-Pierre, St Pierre and Miquelon
Trentels, France
Iaşi, Romania
Megála Khoráfia, Greece
Milan, Italy
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content