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  5. Reviews of Holiday Inn Express Dubai Internet City, an IHG Hotel

Reviews of Holiday Inn Express Dubai Internet City, an IHG Hotel This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Knowledge Village, Dubai Internet City, Dubai, United Arab Emirates

#304 of 707 hotels in Dubai

Guests' Choice

Review Score

Based on 2855 hotel reviews

8.2

Score breakdown

  • Cleanliness

    8.3

  • Comfort

    8.3

  • Location

    8.8

  • Facilities

    8.2

  • Staff

    9.0

  • Value for money

    8.4

  • Free WiFi

    8.7

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: April 15, 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • King Room with Sofa Bed - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    The Windows are sealed closed. To/from the airport only by taxi ~110AED.

    Good breakfast. We stayed in a room with a view toward Burj Al Arab. Big supermarket just around the corner. Bus station nearby. Metro station in walking distance. The staff is very helpful and could book various trips including safari or free shuttle bus to the beach.

    Stayed in March 2024

  • Reviewed: April 14, 2024

    8.0
    Good bed and breakfast for short stay
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    The carpet on the room was just disgusting!!! Stains everywhere so it looks like it’s never cleaned. No pool available.

    Decent for short stay, good breakfast and prking. Location is good and price was affordable

    Stayed in April 2024

  • Reviewed: April 14, 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Twin Room - Smoking
    • Stayed 2 nights

    Breakfast was very good

    Stayed in April 2024

  • Reviewed: April 14, 2024

    8.0
    Personnel was very helpful
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Location and cleanliness

    Stayed in April 2024

  • Reviewed: April 5, 2024

    9.0
    Wonderful
    • Business trip
    • Travelers with friends
    • Twin Room - Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Good location

    Stayed in April 2024

  • Reviewed: April 4, 2024

    9.0
    Nice and memorable stay. Will come back
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Clean rooms, good staff and breakfast.

    Stayed in March 2024

  • Reviewed: March 31, 2024

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing

    Good breakfast comfortable bed and good location

    Stayed in March 2024

  • Reviewed: March 31, 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Twin Room - Non-Smoking
    • Stayed 9 nights
    • Submitted from a mobile device

    There was a lady that responsible of breakfast , she was very impolite because While eating breakfast, they would look at each other and count the food with bad looks to everyone, they didn't feel like you at all, and they would even walk and pay attention to the food you were eating with bad and impolite looks

    Stayed in March 2024

  • Reviewed: March 29, 2024

    7.0
    Three night biz trip in a centrally located hotel that needs some revamp
    • Leisure trip
    • Solo traveler
    • King Room with Sofa Bed - Non-Smoking
    • Stayed 3 nights

    - The gym needs revamp. The equipment is rather old and incompleted - Selection of food during the dinners was limited. If you'd arrive late, some dishes wouldn't be available

    - Location - Personnel kindness - Managing my request regarding late arrival and food serving to the room

    Stayed in March 2024

  • Reviewed: March 24, 2024

    9.0
    It was a wonderful vacation and the crew in the hotel made it unforgettable stay in Dubai
    • Leisure trip
    • Couple
    • King Room with Sofa Bed - Non-Smoking
    • Stayed 6 nights
    • Submitted from a mobile device

    stained carpet in the room . Other than that the cleaning crew are always available when needed.

    Staff are wonderful, desk clerks are really friendly and very helpful with our needs. The breakfast crew are really working hard to ensure tables are available and cleaned up for next customer.

    Stayed in March 2024

  • Reviewed: March 19, 2024

    8.0
    It's good place and good value for the money
    • Leisure trip
    • Couple
    • King Room with Sofa Bed - Non-Smoking
    • Stayed 1 night

    Room smelled like smoking room.

    Location was OK, staff was fine, not very close to eatries.

    Stayed in February 2024

  • Reviewed: March 12, 2024

    7.0
    Late check in
    • Business trip
    • Solo traveler
    • Standard Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Checked in after the announced time

    Location

    Stayed in February 2024

  • Reviewed: March 11, 2024

    9.0
    Next time we will revert
    • Leisure trip
    • Travelers with friends
    • King Room with Sofa Bed - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Windows not opening. Free shuttle bus to the beach only for 7 persons only one time a day, so there was completely booked with 3 days before and also, the driver does not work in weekend. They do not provide transport from/to the port, only from/ to the aeroport.

    Breakfast is good. Position is good: 10 minutes walking from metro station Internet city. The hotel has only 4 floors, so you do not wait at the elevators. Internet is very good in the room and in the hotel. We are allowed to stay in the room few hours after usual check out, as we have an evening flight. Thanks. Very friendly staff. Very clean.

    Stayed in March 2024

  • Reviewed: March 10, 2024

    9.0
    Good travel
    • Leisure trip
    • Family with young children
    • King Room with Sofa Bed - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    Everything is Ok

    Cleaning and hospitality

    Stayed in March 2024

  • Reviewed: March 9, 2024

    7.0
    Good
    • Leisure trip
    • Solo traveler
    • Twin Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The dinner wasn't very well served

    The breakfast had variety

    Stayed in March 2024

  • Reviewed: February 29, 2024

    7.0
    Good
    • Business trip
    • Solo traveler
    • King Room with Sofa Bed - Smoking
    • Stayed 3 nights

    I cannot say the staff was overly friendly: not at the reception (but for the lady, I think the manager: she was!), not in the restaurant and not the supporting staff. It was a bit of a weird vibe. Not negative but not the friendly touch you get in other hotels in Dubai. The location is not good: nothing around and getting to a nightshop is undoable if you don't know Dubai. There was a lot of noise of music/performance. The breakfast is so/so, not spectacular

    The hotel is nice, the room was clean and the bed comfortable

    Stayed in February 2024

  • Reviewed: February 27, 2024

    7.0
    Good
    • Leisure trip
    • Travelers with friends
    • Twin Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Check in was supposed to be at 2pm but we got our room by 5pm. Even though apologize has been given, no explanation at all why there was a delay. (It was easy to tell that rooms were not ready and we were 5 groups of reservations waiting at that time)

    Location was ok and there are shuttles that helps to save some money and time. Rooms were clean. The area is super quite and far away enough not to hear any noise from the highway in which after a long day among the crowd, is needed. If you want to visit the Palm or Marina bay is a perfect place. Breakfast has various options for a 3 stars hotel so fair enough! Even at the end all the options were available.

    Stayed in February 2024

  • Reviewed: February 25, 2024

    7.0
    Good location in knowledge village
    • Business trip
    • Solo traveler
    • Standard Double Room
    • Stayed 3 nights

    The breakfast could have been a bit better

    i came for a business conference and this was a 5-minute walk to the venue. I chose this hotel because it was the closest to it. it was very convenient and had a basic breakfast and a decent venue for F&B. The service and room were as per expectations and price point was decent.

    Stayed in January 2024

  • Reviewed: February 24, 2024

    9.0
    Wonderful
    • Leisure trip
    • Solo traveler
    • King Room with Sofa Bed - Non-Smoking
    • Stayed 8 nights

    breakfast can have more options

    The staff was helpful , the location is good but metro is 10 mins walk

    Stayed in February 2024

  • Reviewed: February 22, 2024

    8.0
    Very Good
    • Business trip
    • Group
    • King Room with Sofa Bed - Smoking
    • Stayed 4 nights
    • Submitted from a mobile device

    1. Carpet was worst so many stain in the room. 2. Furniture was old everywhere scratches it’s seems like when they open the hotel after that I don’t think so they change anything in hotel The management have to look this all. only like in this only staff

    My stay was 4nights I really like in this hotel only staff …! Seriously i stay so many hotels in dubai but this hotel all staff are superb superb .. smile on face always overall was good stay. I would like to thanks cleaning staff my room always keeping tidy Mention Name: Rohit, shhaaz, Nipessh Recaption staff : Ahmed, sanama, faith, samanta Thank you all

    Stayed in February 2024

  • Reviewed: February 19, 2024

    8.0
    pleasant experience and would visit again
    • Business trip
    • Group
    • Twin Room - Non-Smoking
    • Stayed 5 nights

    Having an iron and board in the room would of been handy.

    Its what I expected, clean, tidy, morning breakfast and close to where I needed to go.

    Stayed in February 2024

  • Reviewed: February 18, 2024

    8.0
    Very Good
    • Business trip
    • Solo traveler
    • Standard Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    The price is too much

    Location: The rooms were clean

    Stayed in February 2024

  • Reviewed: February 17, 2024

    9.0
    Wonderful
    • Business trip
    • Solo traveler
    • Twin Room - Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    Sumana helpfull

    Stayed in February 2024

  • Reviewed: February 14, 2024

    9.0
    Wonderful
    • Leisure trip
    • Group
    • Standard Double Room
    • Stayed 2 nights

    faith and karim

    Stayed in February 2024

Showing 1 - 25

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