Palm Jumeirah , Palm Jumeirah, P.O Box 72413 Dubai, United Arab Emirates
#281 of 713 hotels in Dubai
Guests' ChoiceBased on 1761 hotel reviews
8.2Cleanliness
8.6
Comfort
8.7
Location
8.9
Facilities
8.5
Staff
8.7
Value for money
7.8
Free WiFi
8.0
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: April 23, 2024
Aybars
TurkeyIt was surprising that they tried to charge for the water at the breakfast although everywhere else, including the rooms, it was free.
The location and the ofen buffet is amazing. Not a huge area but the rooms are larger than normal size.
Stayed in February 2024
Reviewed: April 19, 2024
Mohammed
ChinaPool with a direct sea view
No need to walk alot to reach the pool or your room . So clean and nice . It’s on the middle of West palm beach .
Stayed in April 2024
Reviewed: April 17, 2024
Manar
United Arab EmiratesOver price room and restaurants as well
Location is very nice and hotel is very good but it is over price
Stayed in April 2024
Reviewed: April 16, 2024
Ciara
IrelandCouple travelling with a young baby... facilitates and location were ideal...would recommend for families with young children
Stayed in April 2024
Reviewed: April 15, 2024
Wark
Saudi ArabiaThe outside facilities were very good. However the beach had very poor sand and on either side of the beach area were beach clubs who's music was played at such a high volume that it spoiled the quiet relaxation. Because of this we were forced to retire to the adult pool which was enjoyable but not as pleasant as spending time on the beach.
Breakfast was excellent. Lots of choice. Staff were friendly and accomodating. Rooms were spacious, comfortable and exceptionally clean. House keeping staff were particularly dilligent in their duties. Restaurants were good. The Asian and Indian restaurants were outstanding. The food was of a very high standard. All in all we had a very enjoyable stay.
Stayed in April 2024
Reviewed: April 15, 2024
Lama
United Arab Emiratesthese areas need to be upgraded Breakfast Bouffet is a bit smaller that other hotels Chairs arround family pool was little These must be more active games on the pool or beach And some active music for teens to enjoy
Every thing was ok but not wow
Stayed in April 2024
Reviewed: April 12, 2024
Francisco
ColombiaIn overall terms everything is ok, but some aspects to review and improve: 1. More options on the breakfast. 2. Noisy club in front of the swimming pools. 3. The Ice cream counter captures your attention with the flavors available, but the taste is not what you expect. 4. The bed was good, but the mattress was very soft, killing our backs and the same happened with the pillows. 5. There are many activities available, but nothing you can check easily, probably a big screen to check the activities and booking will be good.
The location and facilities for kids are really good
Stayed in April 2024
Reviewed: April 11, 2024
Carol
United KingdomDon’t go in school hols unless you have children. Even then family pool and outside space not big enough for a full hotel. Adult only pool busy too. Resorted to putting towels on sunbeds around pool 7.30 am. Gave up and went to beach which again not enough space when full. It emptied out after a few days and was better but still the sunbed run. Do not expect this at this type of hotel.
Breakfast in gold lounge good. Less choice than main restaurant but that was very busy with queue as school hols. All restaurants excellent and staff outstanding. Shopping mall 10 mins walk away.
Stayed in April 2024
Reviewed: April 9, 2024
Christine
IrelandFood
Stayed in April 2024
Reviewed: April 8, 2024
Jacopo
SwitzerlandRooms felt a bit outdated, needed better WiFi and usb charging (no type c in the rooms). Bathrooms need to be refurbished.
Food and restaurants very good. Nice pool and sea/beach area. Spacious rooms good position on the palm. Pricing ok.
Stayed in April 2024
Reviewed: April 2, 2024
Andrew
United KingdomEverything was good
Staff, restaurants and excellent location
Stayed in April 2024
Reviewed: March 31, 2024
Yasir
NorwayLoud from street
Staff, service
Stayed in March 2024
Reviewed: March 30, 2024
Andrei
RussiaRooms are tired and old. Doesn’t match the price. Also reception guy was rude on the check in
Nice location
Stayed in March 2024
Reviewed: March 30, 2024
Csoka
CroatiaThe Boldly Asian restaurant, below than average food mixed with a disaster service. We were half board clients of the hotel and we felt like we are a low class client of the restaurant
Location, facilities, staff everything was perfect, the Seagrill bistro and Little Miss India are both wonderful amendments of the hotel- unlike the Boldly Asian
Stayed in March 2024
Reviewed: March 29, 2024
İbrahim
Turkeylittle bit expensive
comfort
Stayed in February 2024
Reviewed: March 28, 2024
Sheldon
NetherlandsPool gets really busy with people reserving sun beds early as possible.
Great location. Nice boardwalk with plenty dinning options.
Stayed in March 2024
Reviewed: March 26, 2024
Kamel
United Arab EmiratesAt 8 pm, i was having a drink on the balcony with my wife and my kid was sleeping inside, and someone knock on the door, opens the door, turn on the lights, and yells to me across the room so i can see him in so he can ask me i i needed a towel!!!! If i need a towel i would have called and asked for it! He made my stay so unpleasant and not sure if i will be back
Everything is very nice
Stayed in March 2024
Reviewed: March 25, 2024
Jeremy
New ZealandCouldn't get early check in.
Stayed in March 2024
Reviewed: March 25, 2024
Anthony
United KingdomThe restaurant prices have become far too expensive within the hotel , we had many really good meals in the Dubai Mall and Emirates Mall, therefore the hotel needs to address this lost business
Return visit still the best location
Stayed in March 2024
Reviewed: March 21, 2024
Valérie
BelgiumNothing really
Nice buffet with a tasty variety of Asian and Western dishes. Lovely swimmingpools. Spacious rooms with big comfortable beds. Some good local restaurants. A 10min drive from Dubai Marina.
Stayed in March 2024
Reviewed: March 21, 2024
Carl
United KingdomSmelt bit damp I hallways and needed an overhaul
Staff were attentive
Stayed in March 2024
Reviewed: March 20, 2024
Lars
DenmarkGreat buffet with healty choices
Stayed in February 2024
Reviewed: March 16, 2024
Lawrence
United KingdomPool area ridiculously crowded - if you didn’t ‘reserve’ a sunbed by 8.30 you spent the day in the shade. It’s the most infant friendly hotel we’ve ever stayed in - overrun by hundreds of screaming kids - great if you’ve got one or three, but if you want some peaceful winter sun, forget it! The half board dining was mostly ok but during Ramadan they were overrun with diners and simply couldn’t keep up - not enough staff, way too much noise, couldn’t keep the food dishes stocked etc. The opposite of a relaxing experience.
Comfortable bed. Good size room. Good bathroom. On the whole the food was reasonable.
Stayed in March 2024
Reviewed: March 15, 2024
Daryll
United KingdomDrinks were expensive. View from our room wasn’t great. People reserving sun beds with towels and personal belongings despite signs saying not too do so. This was ignored by pool staff.
All food was excellent. Room was more than adequate. Location was good nice to be next to beach, pools were lovely.
Stayed in March 2024
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