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Al Sofouh Road, Dubai Marina, Dubai, United Arab Emirates
13 December 2015
12 December 2015
눉I did not feel warm welcome. Pretty cold male on check in. I booked the room for 3 but he told me that this offered room is actually too smal small to accommodate 3 people (??) and asked me to pay extra for the upgrade suitable for 3??? I had no much option but to agree. He quoted me double the price for that suddenly needed upgrade. I was shocked, check the internet and found 1/2 cheaper upgrade option. After seeing it, he re-adjusted the price for the upgrade! I felt pretty embarrassed with the whole "welcome" situation. I am still wondering why was room even listed for 3 people stay if it does not feet 3 comfortably???..I stayed in Dubai before in several hotels with significantly more pleasant employees. The bellboy and technical support employee (who was fixing our room AC) could use some smiles here and there too...
눇I suppose nice place, but nickel and dining as well as unfriendly stuff spoiled the beauty of the hotel to all of us.
13 December 2015
눇Everything was great. The people at the reception was really nice, especially, Mr. khaled from the reservation. He is a an extremely helpful and respectful person.
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