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Port Rashid Road, Bur Dubai, Dubai, United Arab Emirates
December 10, 2015
눉The receptionist,that named gladys was playing a lot with me and my husband,she called our room at the very first day of our check in in the hotel,she was looking for my husband and of course because i know that it came just from someone in the hotel so i said my husband is still in the toilet and this is his wife but still she insisted and said i want to talk to him so i said ok il just make a return call then when i dialled the operator number and it was already my husband on the phone she asked him "why are you here?and what are you doing in here?"and my husband kept on asking "who is this?" But she did not answer him and hanged up the phone so i felt unsecured and nervous already so i called the operator number again and when she heard my voice she hanged up the phone again so i reported it to the receptionist down and they did not do anything for it,then when we went down then there it is that we found it out that its gladys who was calling and instead of saying an apology for us first us she started flirting first with my husband even when my husband kept on telling her that I am his wife,your employees should be professional at all matters and make your costumer secured in the hotel not making them worried and very unsecured during their stay their that anybody can just call them on the phone and know all the information about them without telling who are they
눇Only the breakfast
December 8, 2015
눉Staff, cleanliness , facilites,
December 9, 2015
눉Staff. When asked how do I hail a taxi. I was told to go to the road and flag one down. The day I left, the counter called by phone and request a taxi. What is up with that. Also, most cab drivers knew of the Country Club hotel. That was by a major road. Most never heard of the Swanage hotel. Which had a ide walk turned road due to construction. I would NOT recommend this hotel.
눇The room service folks and the men who cleaned the rooms, very friendly and kind. They, I do appreciate their courtesy..
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