Marjan Island, 14744 Ras al Khaimah, United Arab Emirates
#77 of 137 hotels in Ras al Khaimah
Guests' ChoiceBased on 4139 hotel reviews
7.6Cleanliness
7.9
Comfort
8.0
Location
8.5
Facilities
8.1
Staff
8.3
Value for money
7.5
Free WiFi
7.3
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End of dialog contentReviewed: 27 March 2024
Mete
United Arab EmiratesOptions on the open buffet could be more rich
Cleanliness, Staff, Food, Facilities
Stayed in March 2024
Reviewed: 24 March 2024
Pegah
United Arab EmiratesI would like to appreciate and put in a word for Ahmed Alsayad. He welcomed us with a bright smile and went out of his way to help my mother. I was touched by his excellent behavior and kindness. People like Ahmed make a difference and turn a hotel into a home.
Stayed in March 2024
Reviewed: 24 March 2024
Kevin
United Arab EmiratesSome restaurants were booked out. Tried to arrange flowers & presecco for our 40th wedding anniversary but for some reason it did not happen. Luckily I didn't tell my wife about or she would have been really upset.
Great restaurant choice.
Stayed in February 2024
Reviewed: 23 March 2024
Tkachenko
United Arab EmiratesToo mush thanks all russian speaking staff. Lovely evening show and performance.
Stayed in March 2024
Reviewed: 23 March 2024
Bressie
IrelandBar closing at 12.45am
Excellent variety of food and drink
Stayed in February 2024
Reviewed: 17 March 2024
Abdel
United Arab EmiratesThe room, very old and rusty handles
The room is old, bathroom is old and no split between shower and toilet. Felt like 3 star hotel
Stayed in March 2024
Reviewed: 13 March 2024
Kerryanne
United Arab EmiratesLack of sunbeds, around pool area. Struggled to book a restaurant for dinner; we complained as we were offered a table at 11pm, and we had 4 children with us, we then were offered a table at 6pm to be sat in a restaurant that was empty….. no idea why we were told it was fully booked when it clearly wasn’t!
Large property, children loves the water slides!
Stayed in February 2024
Reviewed: 12 March 2024
Nita
IndiaIndian food with more variety
Italian Restaurant Asian food Ambiance
Stayed in March 2024
Reviewed: 11 March 2024
Sara
DominicaIt’s my personal opinion but I think it’s better to renew some furnitures such as carpet and sofa
Foods, entertainment, kids activities, totally I love this hotel
Stayed in March 2024
Reviewed: 10 March 2024
Sunny
United Arab EmiratesGratitude fills my heart for the incredible staff Mr. Jervy who made my birthday extra special and with their thoughtful care and attention. 🌟 Thank you for creating unforgettable memories!
Stayed in March 2024
Reviewed: 9 March 2024
Josefat
United Arab EmiratesRoom
Food and drinks
Stayed in March 2024
Reviewed: 9 March 2024
Fiona
New ZealandCheckin was almost an hour late as they were clearly trying to get the room in a presentable state. It wasn't. The room smelled of super fresh wet paint and there were paint and other stains all over the carpet. We paid extra for the upgraded room, and it was definitely not worth it(except the view! That was lovely)
Staff were so nice all over the venue, food and drinks were lovely throughout.
Stayed in February 2024
Reviewed: 2 March 2024
Mohammed
United KingdomThe bathroom was clean although finishing touches weren’t up to 5* standards as we as bedroom. (Delux double bedroom). Pool was busy and difficult to find loungers as people had claimed them by leaving towels on all day! A la carte Turkish restaurant tasteless & Italian ok but nothing special Nothing much to do outside of hotel unless you book excursions
Staff were great & the food options also good and different on a daily basis. Life guards at pool areas constantly on guard & in one case saved a child from drowning after his armbands came off coming down the slides. Barbecue & bouncy castles on fri & Saturday. A la carte steak house was great with decent options. Kids club was good with plenty to do for them All inclusive is worth it Pools great
Stayed in February 2024
Reviewed: 1 March 2024
Chris
United Arab EmiratesDrinks limited . Ultra all inclusive gives impression it’s same as dubai but isn’t . Food also very limited for breakfast for westerners and always cold
Good beach and pool . Staff very friendly and helpful in most places but very difficult booking tables at restaurants being told are full but clearly are not . It’s seems they must be told to do this
Stayed in February 2024
Reviewed: 26 February 2024
Deepak
United Arab EmiratesWaiters were less so service on table was an issue. Any for anything we need to self service.
Breakfast was good , plenty of options and multiple counters so not much crowd on 1 place.
Stayed in February 2024
Reviewed: 25 February 2024
Chahira
United Arab EmiratesWe liked the hotel so much. Facility, show and food. Olympic Games were very good. Thank you Ahmed for the entertainment team. Ahmed was amazing and fantastic during our stay, he helped us a lot and was very enjoyable and professional. Thank you again
Stayed in February 2024
Reviewed: 23 February 2024
Abdulsalaam
KenyaThe lady staff at the entry to the breakfast room was rude.
Excellent
Stayed in January 2024
Reviewed: 17 February 2024
Ryan
United Arab EmiratesThere really isn’t enough beds around the pools.
The food was very good, and a really strong improvement vs the last time we stayed. The entertainment was awesome and my daughter loved it.
Stayed in February 2024
Reviewed: 15 February 2024
Kelly
CanadaWe were there for our anniversary. I told them ahead of time and when we arrived, they didn't really do much to make the time special. We also ordered the shisha one night and the guy never came back to exchange our coals, he just disappeared. The shisha was expensive for how bad it ended up being.
Fantastic location and great service at bars and restaurants
Stayed in February 2024
Reviewed: 12 February 2024
Miladrz
IranNot all beverages free, you should give them the towel cards to give you towel for pools and the pool has not the good music hearing
The room was big, scinery was perfect and pools were clean
Stayed in February 2024
Reviewed: 12 February 2024
Katie
United Arab EmiratesThe clientele (not to be helped) but very rude people who pushed in at dinner etc. Queues at some bars too.
Staff were very helpful and friendly. Fantastic service both in the main dining area and the Steak Restaurant.
Stayed in February 2024
Reviewed: 11 February 2024
Micheline
South AfricaGreat service and a variety of restaurants to choose from. All inclusive was well worth it.
Stayed in February 2024
Reviewed: 10 February 2024
Megha
United Arab EmiratesThe entertainment shows were highlight of our stay. Throughout the days shows and activities were going on and keeping us occupied. The staff was very humble and diligent. Mr. Mathew’s at the bar served us really well. Mr Nabid and Miss Debi at Asian restaurant made our wedding anniversary dinner memorable. Food was awesome. So overall very good experience for us.
Stayed in February 2024
Reviewed: 1 February 2024
Laura
United Arab EmiratesVery family oriented, nothing to do for adults without kids at night. No entertainment for adults
Staff were all chill and lively
Stayed in December 2023
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