Sheikh Zayed Road , Al Barsha, Al Barsha, Dubai, United Arab Emirates
#205 of 713 hotels in Dubai
Guests' ChoiceBased on 2324 hotel reviews
8.4Cleanliness
8.8
Comfort
8.8
Location
9.3
Facilities
8.5
Staff
8.9
Value for money
8.0
Free WiFi
8.6
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: April 22, 2024
Jhubin
United KingdomPrice
Location.
Stayed in April 2024
Reviewed: April 20, 2024
Sameh
Saudi ArabiaN/A
Exceptional services provided by reception Mr.Amr
Stayed in April 2024
Reviewed: April 16, 2024
Zabin
QatarThe iftar/suhoor prices were expensive unlike what we have been told at the reception. Also, the fact that we have to go into two different elevators, it was annoying the space was too tight in front of the service elevator (G too. 5 floor ) the reception space was too small to fit all the people.
The location of the hotel.
Stayed in April 2024
Reviewed: April 16, 2024
Lucas
SeychellesConstruction noise late at night early hours.
Great location with direct access to Mall of the Emirates.
Stayed in April 2024
Reviewed: April 16, 2024
Mahy
EgyptPillows uncomfortable, the maintenance were very noisy
The location, breakfast and staff very friendly
Stayed in April 2024
Reviewed: April 14, 2024
Hba
QatarThe service to slow
Stayed in April 2024
Reviewed: April 14, 2024
Haytham
EgyptHotel’s location
Stayed in April 2024
Reviewed: April 14, 2024
Arfat
PakistanThe lobby was under construction and was not mentioned at the time of the booking or on the website.
The Location
Stayed in April 2024
Reviewed: April 11, 2024
Amin
JordanGym , water leakage during rain
Staff , rooms
Stayed in March 2024
Reviewed: April 8, 2024
Mohammad
PakistanEverything was great.
Everything was amazing, it was my 6th or the 7th stay here, this time it was much better Infact brilliant because they have renovated and the rooms and now it more comfortable and relaxing. Big shoutout to Safa at the check-in desk, one amazing soul.
Stayed in April 2024
Reviewed: April 5, 2024
Arnna
United Arab EmiratesBreakfast quality is average. The resolutions impact on navigating the hotel. It is over priced for Dubai. I'd love a coffee machine, for paying this price
Great location attached to the mall and a good range of restaurants attached. Great staff service from check in, to breakfast and check out. Room is a nice size and well-matained
Stayed in March 2024
Reviewed: March 30, 2024
Naomi
New ZealandExcellent location for business meetings and shopping
Stayed in March 2024
Reviewed: March 30, 2024
Neha
IndiaThe breakfast could have been better
The location was perfect Easy access to the mall The rooms were great The staff was very cooperative too
Stayed in March 2024
Reviewed: March 26, 2024
Parviz
SwedenStaff
Stayed in March 2024
Reviewed: March 25, 2024
Badia
United States of AmericaNothing
All
Stayed in March 2024
Reviewed: March 24, 2024
Elena
RussiaReceptionist Amina (if i'm not mistaking) was very helpfull and very professional, great location - very close to the main attractions
Stayed in March 2024
Reviewed: March 23, 2024
Akshaya
IndiaNothing
Liked the location a lot. Beds were comfortable. It was quiet and clean.
Stayed in March 2024
Reviewed: March 22, 2024
Eyad
QatarReception and location
Cleanness
Stayed in March 2024
Reviewed: March 18, 2024
Raja
United Arab EmiratesVery good location
Stayed in January 2024
Reviewed: March 16, 2024
Agu7an18
IndonesiaIt seems like there's nothing we don't like. all ok. There are indeed many more luxurious ones, but the price is definitely much more expensive
Hotel with excellent service. The price is very valuable with complete facilities. Strategic location, friendly and fast staff service, spacious rooms, clean, comfortable and well lit. 24 hour room service. valet parking and located in a large mall. Highly recommended as the best choice with a very valuable price. I have tried several hotels in Dubai from the most expensive (burj al arab, armani, isabel saray, shangrila, ritz cartlon etc) but we will return to this hotel when we go to Dubai
Stayed in March 2024
Reviewed: March 16, 2024
Juliet
ZimbabweNothing that I noticed
Breakfast very diverse which is very good . I enjoyed every moment of my stay at the Sheraton
Stayed in March 2024
Reviewed: March 16, 2024
Aizhan
Kazakhstanswimming pool
Stayed in February 2024
Reviewed: March 14, 2024
Ibrahim
MaldivesNothing
I liked the property and the rooms and hotel facilities are very clean
Stayed in March 2024
Reviewed: March 4, 2024
Carol
LebanonNothing
The staff are very friendly, especially mr Amr at the reception, he is very professional and always smiling.
Stayed in March 2024
Le Bono, France
San Carlos de Bariloche, Argentina
Venice, Italy
Villamassargia, Italy
Aragona, Italy
Big Bear Lake, USA
Östersund, Sweden
Marmagne, France
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content