Sheikh Zayed Road, beside Burj Khalifa Metro Station, Downtown Dubai, Dubai, United Arab Emirates
#166 of 713 hotels in Dubai
Guests' ChoiceBased on 2026 hotel reviews
8.6Cleanliness
9.0
Comfort
9.1
Location
9.1
Facilities
8.8
Staff
8.9
Value for money
8.1
Free WiFi
8.8
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End of dialog contentReviewed: 24 April 2024
Amal
Saudi ArabiaNon
My young son has lost his Jacket. The hotel found me and they will send it to me. This the best hotel i ever seen. Thank you to all staff.
Stayed in April 2024
Reviewed: 20 April 2024
Mazeer
OmanAll excellent only on thing .3rd when I wanted extend my stay , there was lady at the reception she need to smile more and leave her stuff when customers are standing in front of her .
Stayed in March 2024
Reviewed: 18 April 2024
Abdulaziz
Saudi ArabiaIt’s worth it .. Excellent place to stay 👏🏻
Stayed in April 2024
Reviewed: 18 April 2024
Clayton
United StatesAC set too cold during the day and inability to make warmer
Caring, awesome staff. Ding room staff very helpful and kind.
Stayed in April 2024
Reviewed: 18 April 2024
Julie
AustraliaCentrally located hotel a short walk from the metro, Dubai Mall and the Burj Khalifa. The staff were fantastic and arranged early check in.
Stayed in April 2024
Reviewed: 16 April 2024
Bahrami
Iran-the women bathroom in the lobby was a little smelly and warm because of the bad air conditioner -the room beds was too soft so it wasn’t comfortable for us -our room was connected room so our next rooms sound was so loud even if they talk normally in another room we could to hear them clearly specially in the midnight (so the rooms are not sound proof)
the cleanness of the hotel rooms was perfect the breakfast was perfect and delicious and it has a good variety all the staff’s was very kind and polite specially mr islam in reception and mr karim from housekeeping ; hotel has a good access to metro station and close way to dubai mall
Stayed in April 2024
Reviewed: 16 April 2024
Lopez71
Qatarmattress comfort
friendly staff and great location
Stayed in April 2024
Reviewed: 15 April 2024
Nibal
United KingdomThe smell at the breakfast hall.. it needs ventilation GOOD ventilation
The staff very helpful. Special thanks to the club staff in the 3rd floor. Also at the reception thank you to maraya/maya (i think that was her name) ..
Stayed in April 2024
Reviewed: 14 April 2024
Andreea
GermanyBreakfast was varied, with a lot of options. However not very delicious and a lot of food not suitable for morning. A lot of heavy options like sausages, sauces, soups, baked vegetables or meat. The Fresh squized juice (a lot of healthy options) , omlette station and crepe station were my options each day.
Big room and bathroom. The fresh juice maker was great. Awesome idea! Gym was really good equiped and really great for a hotel gym.
Stayed in April 2024
Reviewed: 12 April 2024
Allen
AustraliaThe service and amenities were outstanding. The location was spot on.
Stayed in March 2024
Reviewed: 12 April 2024
Rafiqul
BangladeshLocation is very good . Staff was very friendly cooperative.
Stayed in April 2024
Reviewed: 12 April 2024
Lyndsey
HungaryThe staff were amazing! Sylvia at L’Apero restaurant was wonderful and the rest of the staff in all other areas of the hotel were very helpful.
Stayed in April 2024
Reviewed: 8 April 2024
Maria
GermanyEverything was perfect.
Perfect location for sightseeing. Just next to Dubai Mall metro, Dubai Mall and Burj Khalifa. Spacious room, beautifully designed bathroom with Balmain products. Very good breakfast. Pool with Burj Khalifa view. We will be back.
Stayed in April 2024
Reviewed: 8 April 2024
Hikmeye
IsraelEverything
Stayed in April 2024
Reviewed: 5 April 2024
Manal
Saudi ArabiaThe staff at the door would tell u to use Uber rather than call a cab for you . I had to wait till 3:30 pm for check in
Big rooms , comfortable beds , excellent breakfast , great location
Stayed in March 2024
Reviewed: 5 April 2024
Adel
New ZealandThere is nothing to dislike!
Location to the metro, Dubai mall and Burj Khalifa. Amenities, comfort, service, fantastic breakfast, the pool, the sauna, the gym all amazing. Top notch service from the concierge team, housekeeping and reception. We first stayed at Sofitel downtown in 2019 and absolutely loved it. This time didn’t even consider any other hotel because this is prime location, so convenient and accessible via the metro to all the major sights. Covered aircon walkway to Dubai mall right outside the hotel, you can access by going into the metro station. Staff are so attentive and provide outstanding service. We had the club access which is well worth it! The afternoon tea and pre dinner canapés are very filling. Wonderful pool with a stunning view, all rooms are modern, clean and wonderfully appointed. Love their sauna and gym as well. Breakfast is one of the best I’ve ever tried. Can’t imagine staying anywhere else in Dubai.
Stayed in March 2024
Reviewed: 4 April 2024
Mohammad
KuwaitI liked every thing there
Stayed in March 2024
Reviewed: 3 April 2024
Alexey
Russiasoundproofing at the bathroom could be better
everything was perfect great location a few hundred meter to the metro station and Dubai Mall
Stayed in April 2024
Reviewed: 17 March 2024
Lee
United Arab EmiratesNothing to report.
Friendliness of staff, especially the lady in the coffee shop. Location was amazing for the Downtown attractions.
Stayed in February 2024
Reviewed: 15 March 2024
Faten
Saudi ArabiaThe staff and cleanliness.
Stayed in March 2024
Reviewed: 13 March 2024
Stotty
Isle of Manbreakfast and rooftop pool bar exceptional staff
Stayed in March 2024
Reviewed: 12 March 2024
Imraan
South AfricaPrice
Great location. Convenient. Pleasant stay. A little expensive for the property.
Stayed in March 2024
Reviewed: 11 March 2024
Coral
AustraliaBeautiful big room, comfy bed and gorgeous bathroom with bath.
Stayed in March 2024
Reviewed: 10 March 2024
Cheng
SingaporeNothing...except maybe the club access should be better, only from 3pm...no tidbits and finger food earlier....
Location was good...the Dubai metro was a short 3 min walk to the station and you could take the train to other places... Also from the dubai metro, you can walk to Dubai mall by a covered walkway , about 10 mins We have a nice high floor with club access and facing the impressive Burg Khalifa.. Housekeeper MANUHAR was great, maintaining a clean room well stocked with towels, 4 bottles of drinking water, coffee and tea
Stayed in February 2024
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