During my most recent stay, I encountered an issue that was quite unexpected given my usual experiences here. Upon checking into my room on the third floor, I noticed that the cleanliness was not up to the usual high standards. The floor was noticeably dirty with visible footprints, which was disappointing. Additionally, when room service came to clean, the process seemed rushed and not as thorough as I have come to expect from this establishment. It was not the professional standard that I've experienced in the past at this hotel. However, I assume this to be a one-time oversight rather than a recurring issue, given the consistently excellent service I have received here over the years. I trust that the hotel management will address this and ensure that it is corrected moving forward. I look forward to my next stay and expect to see the usual high standards reinstated.

I've found my go-to place to stay! Located just a short walk from the metro station, with a 24-hour supermarket conveniently situated right under the building, this hotel continues to impress me. I usually opt for the one-bedroom apartment, which offers an incredible amount of space for the price. It's perfect for having friends over, spacious and comfortable. A standout feature for me has always been the exceptional service at the reception, especially from a gentleman named Pandey. His welcoming and helpful demeanor is one of the main reasons I keep coming back. Pandey always ensures my booking is checked and ready even before my arrival, making each of my stays seamless and enjoyable. Despite wearing a face mask, you can always see the smile in his eyes, which adds a personal touch to the service. Thanks to Pandey and the entire reception team, my hotel experiences here have been nothing short of fantastic. Highly recommended for anyone looking for great value and warm hospitality!

Stayed in April 2024

They dont give access to the balcony

The location

Stayed in April 2024

Calling Insiting check out 11.00am

Tout en genrerale

Stayed in March 2024

No oven kitchen equipment need to be better furniture needs to be renewed

Excellent location. Spacious apartments.

Stayed in March 2024

Do not get breakfast here. The buffet is in the Ramada a block away. The food in the chafing dishes was not hot, not even warm, just room temperature. The buffet is 7 - 10am and it is not safe to eat food sitting out that long at unsafe temperature. I even tried something that had just been put out, and it was not warm either. There were western dishes and Indian food each day.

The apartment was in a great location 2 minute walk to metro and tons of supermarkets (including 24 hour one) and restaurants nearby. The room was comfortable and had everything we needed. Daily housekeeping was very nice.

Stayed in March 2024

The bed, the kitchen is not properly equipped, not enough basic dishes..

I liked the location near the Metro station.

Stayed in March 2024

The bathroom was a little shabby and could do with some updating. The TV only showed one channel.

The staff were incredibly helpful, especially MD Jubarach. They were able to accommodate changes easily and very responsive. The room very big, it was more like a suite or a studio. The location was very central, a few minutes walk to the nearest metro. The area was lively.

Stayed in March 2024

Cleaning level

Location, Apartment size

Stayed in March 2024

A little bit noisy due to airport near

A lot of space, nice and kind people work here

Stayed in March 2024

Cleanliness

Location

Stayed in March 2024

They should inspect the facilities in their room more carefully, in our room in particular, the shower head is kinda not upkeep, the bidet is very stiff to press.

The staff is so accommodating specially, Shibam.

Stayed in February 2024

The waiting time before check in.

The room was spacious and clean

Stayed in March 2024

TV stations were not enough for better selections

The facility was accommodating. We felt at home

Stayed in December 2023

Charging point. Nothing by the bed or by the sofa in the dining room.

Location. Second time in the last 3 months I have been staying here.

Stayed in March 2024

toilet slope n size

location n room facilities specially washing machine

Stayed in March 2024

The room itself is pretty big. Clean, yes. Has the basic things you need. The staff are very helpful though. So when you need something, you just ask them and they will surely provide. The location is in the center of Deira. Very convenient. They also have a parking space in the building which is a plus. The building itself is old, but refurbished. With the price you are paying, it is a pretty good deal.

Stayed in February 2024

The kitchenware was not clean I had to wash everything before I can use it. There was a glass with some dry leftovers in the cabinet. The fridge shelves were sticky. Since rooms are interconnected we could hear loud noise from our neighbors

The location is near by a Metro station and a Mall. The staff is really nice and helpful. They provide whatever I needed and asked for. Breakfast even though it's at Ramada next door, it was good and has lots of different options

Stayed in March 2024

The room was good and spacious but quality can be improved for overall user experience. There was no charging spots near bed. We booked an apartment with kitchen but they didn't provide basic kitchen accessories like dish washer and salt, which resulted in us buying these in more amount and we left almost 80% of dish washing liquid, many washing sponges and a complete bag of salt when we checked out.

The Location of the hotel is the best thing about it, very close to the metro and other landmarks. You can get starbucks, Denny's, KFC, Pizza Hut, and much more at walking distance. The staff especially the reception lady Suraksha is very nice and cooperative. She agreed to us checking out late and also cooperated on a payment issue during check in.

Stayed in March 2024

None so far

Superb Location

Stayed in February 2024

Rien

I liked the kindness of the staff, especially the one who made the room Md.juboraj...and also at the reception

Stayed in March 2024

None

Excellent Location

Stayed in March 2024

room

location

Stayed in February 2024

N/A

N/A

Stayed in February 2024

Someone had been smoking in our room and very difficult to get rid of the smell

Great location and very close to metro.

Stayed in February 2024