Sheikh Mohamed Bin Rashid Boulevard, Downtown , PO Box 123234, Downtown Dubai, Dubai, United Arab Emirates
#111 of 713 hotels in Dubai
Guests' ChoiceBased on 1003 hotel reviews
8.8Cleanliness
9.1
Comfort
9.2
Location
9.6
Facilities
9.1
Staff
9.0
Value for money
7.8
Free WiFi
8.6
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: April 21, 2024
Yazeed
Saudi Arabiahonestly, nothing!
everything was amazing especially the staff the facility the location. I would like to thank Yousuf in the reception (Nightshift) a lot, he helped me prepare my anniversary. Thanks again Yousuf!
Stayed in April 2024
Reviewed: April 19, 2024
Khaled
KuwaitAwful conceierge
Location plus cleanliness
Stayed in April 2024
Reviewed: April 11, 2024
Rahaf
Saudi ArabiaCarlos in the reception was outstanding, and also Kabir in concierge was amazing with us.
Stayed in April 2024
Reviewed: April 3, 2024
Kerieh
IsraelVery expensive
Excellent location
Stayed in March 2024
Reviewed: March 23, 2024
Gilbert
LebanonNothing to mention
Great location Very nice restaurants Best view facing the fountain Great staff Great lounge
Stayed in February 2024
Reviewed: March 20, 2024
Maria
BulgariaNothing really! Everything was just exceptional and with the highest quality!
This hotel is absolutely beautiful and superb in every aspect! We stayed in a room with Burj Khalifa and Fountain view and we loved everything about our stay. The room was so spacious, clean and modern, every little detail was carefully designed for our comfort. The friendliness of the staff and the customer service are just exceptional and I can say we had the best experience ever! I would definitely recommend this hotel to everybody who wants to be treated with greatest care and attention as well as enjoy the most beautiful interior and really outstanding views of Burj KHalifa and Dubai Fountains. We had a special occasion to celebrate as a couple and the staff organized for us the best welcome treats and made our room so beautiful and romantic! Not only this but we also received the most beautiful bouquet with red roses on the second day of our stay because we had also a birthday celebration apart from our special occasion which was the primary reason for us choosing this hotel. We have the warmest feelings and will keep lovely memories from our stay in absolutely fabulous hotel and we can’t wait to return again!
Stayed in March 2024
Reviewed: March 16, 2024
Marina
TurkeyNothing
Wonderful location , very nice breakfast . Rooms with balcony and very nicely organized . All staff extremely helpful and nice . Specially Address Shahid Reza and Subdth . Thank for making our stay so comfortable.
Stayed in March 2024
Reviewed: March 15, 2024
Daniel
Romania-
All perfect !
Stayed in March 2024
Reviewed: March 12, 2024
Saher
IsraelVery expensive
Employees and location
Stayed in March 2024
Reviewed: March 10, 2024
Prasanth
MalaysiaCheckin and checkout process
Location
Stayed in February 2024
Reviewed: March 8, 2024
Ahmed
KuwaitA little bit on the high side considering the value of money.
Location a bridge away from dubai mall Staff very helpful and cheerful.
Stayed in March 2024
Reviewed: March 8, 2024
Jelowi
KuwaitNothing
Outstanding of everything
Stayed in March 2024
Reviewed: February 22, 2024
Gevorg
ArmeniaThe room and all hotel facilities are great. The staff are very kind and hospitality. They do their best for the guest. I am very satisfied and I will advise everybody to use the service of Address Downtown Hotel. Thanks
Stayed in February 2024
Reviewed: February 21, 2024
Dr
South AfricaNothing
Location
Stayed in February 2024
Reviewed: February 16, 2024
Roderick
United KingdomStaff were excellent. Ibrahim was the concierge who helped us greatly when checking out. He really made life much easier for us at a terrible time of day (4am)
Stayed in February 2024
Reviewed: February 16, 2024
Grace
GhanaEverything was perfect
Amazing
Stayed in February 2024
Reviewed: February 15, 2024
Abdulraheim
Saudi ArabiaLocation
Stayed in January 2024
Reviewed: February 12, 2024
Salman
United Arab EmiratesThe reception people are amazing and very kind
Stayed in February 2024
Reviewed: February 11, 2024
Hosseini
IranI prefered to have a room with Burj Al-Khalifah view.
Everything was great. Specially I appreciate the receptionist whose name was Kirlos.
Stayed in February 2024
Reviewed: February 9, 2024
Maryam
Saudi ArabiaNothings
Every things was excellent and the services was excellent I would like to thanks ( karlos) in reception area For his kind service and help
Stayed in February 2024
Reviewed: January 30, 2024
Mansour
Saudi ArabiaNothing
- Everything - Special thanks to Ms. Suity at the reception, she was very nice and understanding, plus caring. She offered me and my wife simple gift delivered to our room, for our wedding anniversary. We liked the chocolate cake and basket of fruits.
Stayed in January 2024
Reviewed: January 30, 2024
Uniglobe
South AfricaLOCATION
Stayed in January 2024
Reviewed: January 30, 2024
He
Australia**Location: 5/5** The hotel's location is excellent, offering convenient access to key attractions and boasting stunning views of the Dubai Tower. **Amenities: 4/5** I appreciated the complimentary in-room water and found the amenities, including the pool and fitness center, to be well-maintained. **Service: 5/5** The staff was exceptionally courteous and attentive throughout my stay, ensuring a pleasant and comfortable visit. Especially the nice and beautiful Suity from reception, helps us with storing luggage and else. **Room: 4.5/5** The room was spacious, well-designed, and provided a fantastic view of the Dubai Tower. The only minor suggestion would be [mention any improvement]. **Overall Impression: 4.5/5** Address Downtown offers a perfect blend of luxury and convenience, making it a top choice for anyone visiting Dubai. I would definitely consider staying
Stayed in January 2024
Reviewed: January 23, 2024
Josephine
RwandaProximity to meeting venue
Stayed in January 2024
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content