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Reviews of Villa Rotana

Sheikh Zayed Road, next to Business Bay Metro Station, Al Wasl, Dubai, United Arab Emirates

#444 of 2,748 vacation rentals in Dubai

Guests' Choice

Review Score

Based on 522 hotel reviews

8.3

Score breakdown

  • Cleanliness

    8.7

  • Comfort

    8.8

  • Location

    9.0

  • Facilities

    8.4

  • Staff

    9.2

  • Value for money

    8.2

  • Free WiFi

    8.9

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: April 22, 2024

    9.0
    Terrific location, warm and hospitable staff.
    • Leisure trip
    • Family with young children
    • Studio – King Bed
    • Stayed 5 nights

    Staff was extremely warm and responsive to our needs. They enquired about our holiday plans and offered suggestions on places to visit, transport options etc. The hotel is very centrally located, and is walking distance from the metro which was very convenient. Will happily recommend this place to other travelers.

    Stayed in April 2024

  • Reviewed: April 20, 2024

    7.0
    Gur
    • Leisure trip
    • Couple
    • Atrium View One Bedroom Suite - King Bed
    • Stayed 7 nights
    • Submitted from a mobile device

    Rooms not changed since 10 years. Modification and cleaning required

    Good working reception.

    Stayed in April 2024

  • Reviewed: April 19, 2024

    9.0
    Close to Metro and all facilities.
    • Leisure trip
    • Couple
    • Studio – King Bed
    • Stayed 4 nights

    I would like the room to be more quite. There was a strange buzzing sound from the alarm. Probably room related. Definitely can't take this as a minus.

    Location is perfect for the price. 5 minutes of walk to metro, shop 5 minutes as we well. Pool and gym very perfect. Staff very friendly.

    Stayed in March 2024

  • Reviewed: March 28, 2024

    8.0
    A delightful stay, fabulous staff, great room, beautiful building .... we loved it.
    • Leisure trip
    • Couple
    • Studio – King Bed
    • Stayed 8 nights

    Microwave would have been super handy!

    Nothing we didn't like

    Stayed in March 2024

  • Reviewed: March 28, 2024

    7.0
    Good amenities & clean, but stinks of smoke and is noisy.
    • Leisure trip
    • Couple
    • Burj Khalifa View Studio – King Bed
    • Stayed 1 night

    The room stank of smoke even though we asked for a non-smoking room. I think there are rooms around that are smoking rooms, so if you're sensitive like me it's better to ask twice that you are not placed anywhere near those, as they stink all the way through doors - I think the person behind the connecting door was in smoking room. The rooms with view on Burj Khalifa are very noisy as there is a huge multilane highway right below your window. The window do not isolate from the noise sufficiently.

    The studio was nice, had all we needed and had a nice view on Burj Khalifa. Parking is free in the parking underground. Staff was friendly and the pool and gym looked good - did not try it though.

    Stayed in March 2024

  • Reviewed: March 22, 2024

    7.0
    Ok but with concerns
    • Leisure trip
    • Couple
    • Studio – King Bed
    • Stayed 7 nights
    • Submitted from a mobile device

    Bathroom setup, no place for bin Needs update

    Close where we wanted to be

    Stayed in March 2024

  • Reviewed: February 26, 2024

    8.0
    I would come back to Villa Rotana
    • Business trip
    • Group
    • Studio – King Bed
    • Stayed 6 nights

    Wifi Connection

    The best relation quality price in Dubai

    Stayed in February 2024

  • Reviewed: February 20, 2024

    8.0
    This is the second Rotana property I’ve stayed at. The staff has always made the experience great.
    • Leisure trip
    • Couple
    • Studio – King Bed
    • Stayed 4 nights
    • Submitted from a mobile device

    The limited restaurant.

    The friendly professional staff

    Stayed in February 2024

  • Reviewed: February 13, 2024

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Studio – King Bed
    • Stayed 5 nights
    • Submitted from a mobile device

    Abdul on reception was fantastically attentive and a pleasure to interact with, made our first visit to Dubai so much easier

    Stayed in February 2024

  • Reviewed: January 29, 2024

    7.0
    Calm but definitely needs an update
    • Business trip
    • Solo traveler
    • Studio – King Bed
    • Stayed 4 nights
    • Submitted from a mobile device

    The rooms are extremely outdated, furniture, curtains and carpet definitely need to change. The shocking part was the outlets, no usb outlet, too many wiring and the hair dryer is old. If these small changes are considered it will take the hotel to the next level.

    Prime location, friendly and helpful staff, quite and not crowded, the small kitchenette was a blessing

    Stayed in January 2024

  • Reviewed: January 23, 2024

    7.0
    Nice short break for New Year's eve
    • Leisure trip
    • Family with young children
    • Burj Khalifa View One Bedroom Suite - King Bed
    • Stayed 6 nights

    Pool is a bit small, and is 2 metres deep at one end. This is important if you have small children who are not confident in deep water.

    Great staff, especially Allan who accommodated all our needs! A special mention to him! Breakfast was reasonable and satisfying. The gym has everything needed for a good workout. The hotel is near to the Dubai mall by metro and taxi. Able to see the Burj Khalifa from the room.

    Stayed in January 2024

  • Reviewed: January 9, 2024

    8.0
    Wonderful accomodation and great staff
    • Business trip
    • Solo traveler
    • Studio – King Bed
    • Stayed 2 nights
    • Submitted from a mobile device

    Nothing

    Staff very service oriented and good communicators

    Stayed in January 2024

  • Reviewed: January 1, 2024

    7.0
    Special thanks to Mr Raouf & Fahim
    • Leisure trip
    • Family with young children
    • Atrium View One Bedroom Suite - King Bed
    • Stayed 3 nights
    • Submitted from a mobile device

    Price

    Excellent Room services! Special Mr Raouf & Fahim very cooperative and efficiently serve the guest.

    Stayed in January 2024

  • Reviewed: December 11, 2023

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Atrium View One Bedroom Suite - King Bed
    • Stayed 4 nights

    Furnitures are exhausted

    Well breakfast

    Stayed in October 2023

  • Reviewed: December 11, 2023

    7.0
    Overall it was a decent accommodation.
    • Business trip
    • Couple
    • Burj Khalifa View Studio – King Bed
    • Stayed 4 nights
    • Submitted from a mobile device

    The breakfast and amenities in washroom.

    The location and staff.

    Stayed in December 2023

  • Reviewed: November 11, 2023

    8.0
    Good
    • Business trip
    • Solo traveler
    • Studio – King Bed
    • Stayed 6 nights
    • Submitted from a mobile device

    Only the smell of the food if your neighbors start cooking

    Location , price and stuff

    Stayed in September 2023

  • Reviewed: November 2, 2023

    8.0
    convenience
    • Leisure trip
    • Group
    • Studio – King Bed
    • Stayed 5 nights

    lighting in the rooms is so bad and the room need renovation

    The friendly staff especially Abd Alla in the reception was extremely helpful with a friendly smile

    Stayed in October 2023

  • Reviewed: October 16, 2023

    9.0
    I will return to Villa Rotana for my next visit
    • Leisure trip
    • Couple
    • Atrium View One Bedroom Suite - King Bed
    • Stayed 3 nights
    • Submitted from a mobile device

    Location , the apartment configuration, a very cooperative staff

    we had breakfast once and it was good , the staff is very helpful and always smily the location at Sh Zayed is in the middle of destinations we visit . The A/C thermostat was not working well and always required calling the technician for adjustment

    Stayed in October 2023

  • Reviewed: August 21, 2023

    8.0
    Liked my stay
    • Leisure trip
    • Family with young children
    • Studio – King Bed
    • Stayed 2 nights
    • Submitted from a mobile device

    Did not have breakfast at the hotel. Said it was not included in my charge but on booking.com did not say that. The charge for studio was because it was at the back sort of not because no breakfast. I felt short changed though!

    Stayed in August 2023

  • Reviewed: August 7, 2023

    9.0
    Great hotel and great staff!
    • Leisure trip
    • Solo traveler
    • Burj Khalifa View Studio – King Bed
    • Stayed 4 nights

    Room was very clean. Hotel staff were amazing. Mr Fares at the concierge was so excellent. Great value. Located next to metro station.

    Stayed in August 2023

  • Reviewed: July 17, 2023

    9.0
    Value for money
    • Leisure trip
    • Family with young children
    • Studio – King Bed
    • Stayed 2 nights

    we didn't have any negative experience

    The room was excellent. The staffs are amazing and available round the clock, super quick with a happy smile on their face. It is very close to the Etihad coach stopping, so it made easy for us to just walk 150 m to reach the hotel.

    Stayed in July 2023

  • Reviewed: June 30, 2023

    8.0
    Overall very good stay
    • Leisure trip
    • Family with young children
    • Burj Khalifa View Studio – King Bed
    • Stayed 2 nights
    • Submitted from a mobile device

    Breakfast

    The staff at the front desk were extremely kind

    Stayed in June 2023

  • Reviewed: June 22, 2023

    8.0
    Was sorry I had to move to a different hotel for work, and then really regretted that I had been moved.
    • Business trip
    • Solo traveler
    • Studio – King Bed
    • Stayed 6 nights
    • Submitted from a mobile device

    The only reason it isn’t a 10/10 was the morning buffet. Time keeping and efficiency needs to be better for people who need to be up and out quickly. If all is ready for the opening time of the buffet and coffee is immediately available at this time- then perfect.

    The staff were brilliant- helpful and not pushy

    Stayed in June 2023

  • Reviewed: June 20, 2023

    9.0
    Wonderful
    • Business trip
    • Family with young children
    • Studio – King Bed
    • Stayed 3 nights
    • Submitted from a mobile device

    No

    Very friendly and helpful staff Very clean rooms Room upgrade with very low cost I will definitely stay here again if I return Very delicious breakfast Near the train station .

    Stayed in June 2023

Showing 1 - 25

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