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Mamora Bay, English Harbour Town, Antigua & Barbuda
7 July 2016
눉A few staff rude and unhelpful
눇Great location Great food Good water sports Nice activities Great layout so loud and fun or private and quiet to be had Staff mostly lovely
28 June 2016
눉The hallway door slamming at night on hallway of room 123. Service was slow paced. Called to order room service, it never came, then they called back 45 mins later. The main pool cleanliness was not up to standard, very murky, bird poop, etc.
눇Water sports. The movie theater w couches. Coco's restaurant. The easy going friendly staff. The catamaran boat cruise w snorkeling was the best thing, so fun! The rum punch was always faithful. Not one mosquito bite!
19 April 2016
눉The staff is very unfriendly. Except a few such as Erika, Elvira, Nicola, Cora and Ines. Seldom we received a smile. No recommendations on first instance. It was not mentioned that there is an artificial reef (Atlantic side) which is great and has a lot of fish. This would be a clear advantage. We received even after asking the staff no info, only after talking with other tourists. Staff does look unhappy. This is a clear topic for the management. Once the meat with just bad (it can happen). We wanted to complain (friendly with appreciation), but have not received any survey form to fill out. All others received one at that evening. I expect that the cooking chief is visiting our table. The meat (steak, rainbow garden table to be reserved) consisted a lot of tendons through the whole meat. This should not happen or at least get a feedback. We cannot understand why staff looks so unhappy and is unfriendly. There must be a big improvement in hospitality. Thanks especially to Erika, Elvira, Nicola, Cora and Ine who saved our great holiday in a great resort.
눇Very nice resort. Great beaches and very good food. The resort is clean and lot of possibilities to lend sport equipment.
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