Room needs refreshing. One of the window was not closing properly and with strong wind during the night it made a constant vibrating noise. A room of this size should have both a bath and a separate shower, the bathroom had plenty of space to have both. Breakfast was very basic. Quality of food was not commensurate with the level of the price per room.

Location with direct view over the lake was perfect. Nice modern design

Stayed in March 2024

Maintenance is not that good. Some facilities were not working in the spa.

Stayed in April 2024

The breakfast was nice but the food in the evening was not of the best quality.

The design, and the views are stunning. The room and bed were comfortable with a large spa bath.

Stayed in March 2024

The interior is quite old and like in most hotels in Argentina there are investments needed to bring it up to a good level which would be a decent standard for the prices. Breakfast wasn't great and the sauna was too cold and it took ages to heat up. Leaving the price aside, we really enjoyed our time there.

Hotel is very clean and cosy and the view is amazing.

Stayed in March 2024

The room was very basic for the price. The pool is much smaller than in the pictures and it was under repair during our stay. The beautiful lake you see from the hotel can be reached on foot but the walk is much longer than it seems and not very comfortable.

The view from the hotel lobby is very beautiful. Unfortunately our room had a view of the car park on the ground floor.

Stayed in December 2023

Absolutely stunning views from all areas of the property.

Stayed in January 2024

The breakfast was very good, but it would be even greater if there were more options. The hotel is located a bit far from the main center, but there are cabs and transfers available.

The highest points were the stunning views from Argentino lake from the room. We stayed at the first (ground) floor, the impression we had was that we were sleeping outside. Room was comfortable, clean, bathtub and shower working properly. Reception staff was helpful and polite. The pool was also good. Great place to relax.

Stayed in January 2024

Unhelpful staff

Design, location, views

Stayed in December 2023

the hotel is old and in poor condition. The suite with a view was very cold due to the wind. very bad breakfast. staff are poorly motivated. Some issues are resolved only when you ask to call the manager - they get scared and find a solution. The hammam was under renovation, the sauna simply did not work. obviously the hotel is not worth half its price

The hotel is perfectly located with magnificent views of Lake Argentina. the design of the building itself is good

Stayed in January 2024

Dinner service is very bad Dinner is incredibly slow

Amazing property and view

Stayed in January 2024

It was under staffed when we visited

Beautiful modern hotel with amazing views outside of El Calafate

Stayed in November 2023

Breakfast was a bit repetitive, shower & wardrobe not very comfortable

Views, common area and coziness of the bed.

Stayed in August 2023

Looks like it really need maintenance, the sauna, pool and spa need renovation.

The view is amazing and it was confortable

Stayed in August 2023

Wi-fi is so bad It's unusable. Had a very bad experience with an employee who I asked to call a taxi for me and took almost 1 hour. There were few taxis accepting credit cards on that day, but the problem was the hotel employee didn't give us that information neither did he tell us the time it would take for the taxi to arrive, he simply left us sitting in the front hall waiting while we got anxious as we were afraid to loose our flight back home. He could have told us about the situation or even provided a better alternative to get to the airport.

The room is amazing, very comfortable and clean. Heated bathroom floor and big bathtub are a cool bonus. The hotel is very pretty and the lake view is stunning.

Stayed in July 2023

The location, room views and t

Stayed in June 2023

In-room wifi is not dependable - just to be aware if you are planning to do any work from the hotel, though it is stronger in the lobby. The hotel could create a better vibe in the restaurant area. Given that the hotel is not walkable to restaurants, and many guests eat at the hotel restaurant, they could put more effort into making it cozy and welcoming. Currently there is no vibe.

Beautiful view of Lago Argentino from the room. Very friendly staff. Highly recommend working with the hotel concierge to coordinate day trips. Given how tight-knit the El Calafate tourism community is, they're able to streamline the trip planning and coordinate directly with tourism companies.

Stayed in May 2023

Needs renovation mostly outside and the pool!

Excellent location, fantastic view!

Stayed in May 2023

The sauna was not working correctly, and the quality of the food in the restaurant was not amazing.

The hotel vue was amazing, looking right at the argentino lake. The pool was a nice extra after a long day of walking. They had a restaurant in the hotel which is a big plus when traveling with a baby. The staff was incredibly nice and helpful

Stayed in March 2023

It wasn't the most comfortable bed we've ever slept on but it also wasn't something that ruined our stay.

We enjoyed our stay. The hotel is larger then we expected and has impressive facilities. The room was large and had a nice view towards the water. The sunsets in the morning from breakfast were beautiful. We also enjoyed all the meals we had at the hotel restaurant. We liked the location because it was close to town but also outside of the hustle and bustle (though we did have car so it wasn't difficult to head into town).

Stayed in March 2023

The property could use some repair and they used some cleaner or perfume in my room that gave me a headache. I had to air out the room for quite awhile.

The food was delicious and we ate there many times. The staff was exceedingly helpful and most of them spoke English which was helpful for us. Very friendly. Great view and spacious rooms.

Stayed in March 2023

Service at breakfast was not really good, the saunas in the spa are switched off so you need to call the reception if you want to use it, it’s a bit annoying. The location is a bit inconvenient, the town is 10min drive away. The rooms are a bit outdated (eg shower was not functioning well) and you can’t open the window so the air gets very stale

Nice dinning room, friendly staff and cheap massages. Nice pool with a nice view

Stayed in March 2023

Swimming pool was extremely hot so while it was nice and quiet, it was too hot to swim in for any length of time. I booked a garden view room which gave a view of the car park and was overlooked by the main entrance, but the staff were helpful addressing problems with the room.

Views from lake view room were amazing. Restaurant food and views great too. Staff were helpful after a problem with my room initially.

Stayed in February 2023

Dinner was not very good. As the hotel is a taxi ride away from town it was the logical place to eat, but except for the empanadas, the food was lousy.

Location

Stayed in January 2023

Staff was very helpfull, they gave us another room because of problems with the first one. And they helped us with another issue that had nothing do to with the hotel, very much appreciated. Thank you!!

Stayed in January 2023