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Reviews of Hotel Caroline This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Gudrunstraße 138, 10. Favoriten, 1100 Vienna, Austria

#115 of 366 hotels in Vienna

Guests' Choice

Review Score

Based on 1001 hotel reviews

8.6

Score breakdown

  • Cleanliness

    9.0

  • Comfort

    8.9

  • Location

    8.3

  • Facilities

    8.7

  • Staff

    9.2

  • Value for money

    9.0

  • Free WiFi

    8.3

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: March 17, 2024

    10
    Exceptional
    • Business trip
    • Solo traveler
    • Single Room
    • Stayed 2 nights
    • Submitted from a mobile device

    One night it was very loud because of the vehicle staying outside

    The room was clean and the breakfast not bad. The stuff friendly. Good price for such an offer

    Stayed in February 2024

  • Reviewed: March 17, 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Rooms are large, very clean, nice personal, super breakfast Near the hotel there is a metro station and grocery stores

    Stayed in March 2024

  • Reviewed: March 15, 2024

    10
    Exceptional
    • Leisure trip
    • Solo traveler
    • Single Room
    • Stayed 2 nights
    • Submitted from a mobile device

    perfect staff all naturally kind very helpful and easy to go personality they are one of a kind all thank you so much rooms are lively spacious all neat tidy perfectly clean vibrant

    Stayed in March 2024

  • Reviewed: March 4, 2024

    9.0
    Cosy Vienna hotel
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Curtain cannot fully zip to the end due to top floor window shape. Kettle and tissue in the room will be great

    Big space. Higher level so can see all the train/tram scene far away. Good breakfast. Big bed, nice shower. Friendly front desk too

    Stayed in March 2024

  • Reviewed: March 4, 2024

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    The only thing that bothered me is that the advertisement picture of the room showed a bathtub, and the room we got had just a shower space. My girlfriend really wanted to take a bath, but in the end she couldn't.

    The personnel was great, the room was clean and the breakfast was good for the price. Although the hotel is in a somewhat shady district, I felt safe going out and the hotel was very close to the main train station, which was practical for us.

    Stayed in March 2024

  • Reviewed: March 4, 2024

    10
    Excellent stay
    • Business trip
    • Family with young children
    • Triple Room
    • Stayed 7 nights
    • Submitted from a mobile device

    Some rooms do not have bath tube. You should request it before booking.

    Located near the bus stop and metro. Pizzeria is round the corner.

    Stayed in March 2024

  • Reviewed: March 1, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 2 nights

    The breakfast was a little bit repetitive.

    Awesome room size and close proximity to public transport.

    Stayed in December 2023

  • Reviewed: March 1, 2024

    9.0
    We will come back
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 1 night

    Breakfast service was not the best, nevertheless food quality was good.

    The receptionist was really accommodating, professional and helpful.

    Stayed in February 2024

  • Reviewed: February 29, 2024

    10
    Best hotel in Wien
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    We liked everything, we will be back for sure

    We stayed for the second time here and it was even better then the first time. The room was very big and new, offering all the conform you may need, the staff from the Front Office and Breakfast were welcomimg and helpful.

    Stayed in February 2024

  • Reviewed: February 28, 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 1 night
    • Submitted from a mobile device

    Good breakfast Big room Convenient location

    Stayed in February 2024

  • Reviewed: February 25, 2024

    8.0
    nice Hotel for short stay
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights

    everything in Hotel were good

    nice, clean and comfortable hotel near the metro station, but in unsafe part of city

    Stayed in February 2024

  • Reviewed: February 15, 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Great place near center

    Stayed in February 2024

  • Reviewed: February 14, 2024

    8.0
    Great Value Hotel
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 4 nights
    • Submitted from a mobile device

    The hotel is a bit off the normal tourist area but is accessible by tram (line number 0) from either the main station or the CAT.

    The room was new, clean, spacious and modern. The hotel serves an excellent continental breakfast.

    Stayed in February 2024

  • Reviewed: February 11, 2024

    9.0
    Great. Highly recommended.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Acoustics in the breakfast room aren’t the best, making it rather noisy, especially if kids are in the room.

    Breakfast was excellent! Hotel is close to public transport so easy to get in and out of the centre

    Stayed in January 2024

  • Reviewed: February 11, 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 5 nights
    • Submitted from a mobile device

    A little loud at the first hour of the morning when the trams were going out of depot.

    Close to all kind of transport

    Stayed in February 2024

  • Reviewed: February 9, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    There were any teas or coffees in the room. Actually, it could be common in Vienna, I'm not sure due to my first visit there but it's very disappointed comparing with hotels in Europe.

    The room was absolutely clean, warm and good size.

    Stayed in January 2024

  • Reviewed: February 5, 2024

    10
    Exceptional
    • Leisure trip
    • Solo traveler
    • Single Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Very comfortable room. Friendly staff. Good continental breakfast.

    Stayed in February 2024

  • Reviewed: February 2, 2024

    9.0
    Large room for this price.
    • Leisure trip
    • Couple
    • Comfort Double Room
    • Stayed 5 nights

    Perfect hotel in a not so nice location. But close to the subway.

    The room was big and clean, the breakfast was very good and the staf was friendly.

    Stayed in February 2024

  • Reviewed: January 29, 2024

    9.0
    Perfect option for a morning flight/train from Vienna
    • Leisure trip
    • Solo traveler
    • Single Room
    • Stayed 1 night

    4 times here and probably not the last. Perfect location and good breakfast, everything you need.

    Stayed in January 2024

  • Reviewed: January 29, 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Sixe of room very big never had before we travel alot of countries big beds pillow comfy one sofa dreasing etc excellent .Location services staff excellent Very helpful staff guide everything offer umbrella without asking tell us out side raining take it . Early check in provided breakfast take away 5am excellent hotel services location 1 minutes tram Station outside bus station

    Stayed in January 2024

  • Reviewed: January 26, 2024

    10
    Friendly stuff and perfect location
    • Leisure trip
    • Travelers with friends
    • Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    I have nothing to complain about! Everything was really good!

    Everything was perfect, good breakfast, friendly stuff, everyday clean room, fresh towels, good location (3 min walk from metro, every night we slept like a babies, so quiet and comfortable beds!

    Stayed in January 2024

  • Reviewed: January 23, 2024

    9.0
    Values for money
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    The rooms need decoration.

    The staff was friendly and the breakfast was excellent . New showers !!

    Stayed in January 2024

  • Reviewed: January 17, 2024

    9.0
    Overall it was good
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    The staff at the check in seemed to be bothered by our questions or just us speaking. I would probably suggest to work less hours if this has to impact on your guests. I have been working in the hospitality environment since a long time now and the welcome is the first impression you give about your hotel. Making your guests feeling uncomfortable at their arrival is not really the best.

    Good! The price is very fair, they even gave us a room upgrade for free. Tram and bus stop just outside, the metro is 10 min walking. However it is a little bit far from the city center which is, anyway, easy to reach. Breakfast is ok, a selection of cheese and fresh meet together with some croissants and cakes. The quality is not the best, would have also added more choices and the possibility to order a cooked breakfast or a cappuccino instead of a black coffee. Overall it is a nice 3 stars hotel.

    Stayed in January 2024

  • Reviewed: January 14, 2024

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Alles was supper

    Ja super je bilo

    Stayed in January 2024

Showing 1 - 25

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