Excellent food views facilities

Stayed in April 2024

Staff, food, pool and spa area are great.

Stayed in April 2024

There was absolutely nothing we did not like about this place. Amazing!

The property is outstanding. Beautifully designed . Comfortable in all aspects with amazing food and staff.

Stayed in March 2024

Spa facilities were great, but steam and sauna were nude only which can be awkward for some people. But you’re allowed to go in a towel. The bathroom door in our room was completely glass so doesn’t help if you’re not going as a couple.

We stayed for a 4 night ski trip, the hotel recommended a good airport taxi company and information related to ski hire and passes. It’s a great location with a few mins drive from the nearest ski lift. They have a bus service with regular timings to and from the hotel to ski lift. The spa facilities are great for day after skiing. The 5 course dinner is absolutely delicious, I’m vegetarian and they always have a veg option.

Stayed in March 2024

The hotel ski bus could run a little later into the evening. The last one back to the hotel is 4.30pm

The spa facilities were brilliant. The food was lovely and staff really helpful.

Stayed in March 2024

It’s not walkable to town so you are restricted to the ski bus/shuttle bus times I don’t feel that charging for water is acceptable. This is an all inclusive hotel (except alcohol) & I would therefore expect water to be available at all times free of charge.

Beautifully built and exceptionally comfy in both the rooms, the spa & the dining/bar areas. Excellent food and well equipped spacious rooms Convenient for the ski bus stop and with a local shuttle service as well. Great leisure facilities with indoor and outdoor pools and plenty of relaxation areas. Whilst it was probably fully booked, it never felt it as tables were well spaced out at dinner and the spa areas were large enough to accommodate all residents.

Stayed in March 2024

Staff still need to learn a lot to provide quality service. The bartender was quite rude. Upon arrival, we searched for more than 20 minutes for the receptionist to chek-in.

The outdoor pool was great.

Stayed in February 2024

Not having tea or coffee in the room

Stayed in February 2024

The food at zillegrund rock was amazing o had full board and didnot expect the quality to be maintained for all meals

Stayed in February 2024

Quite far to get to the Ski gondola

Staff was amazing, wellness area and food great

Stayed in February 2024

in the shower ther is only special soap that you do all with him it is not so easy to wash the hair with it and there was no body lotion and Hair conditioner

all was super great the attending staff the excellent food the beautiful spa highly recommended

Stayed in January 2024

Modern and bautiful, delicious food, the spa and pool is very nice and quite, possibility to do a late check out for 50€ (lunch, snacks and wellness incl)

Stayed in January 2024

The initial double room we booked came with a full glass bathroom overlooking the room, including the toilet. The door to the bathroom did not close properly as well and it was overall quite an awkward design, which we did not feel comfortable with due to the lack of privacy. This was also not visible on the photos on booking.com. Just a note for anyone looking to book a double room that it will come with a full glass bathroom/toilet. Upon our request, we were upgraded to a suite which we really appreciate and had a much nicer, more private, bathroom. A funny observation was that staff would always approach and speak to us in german even when they knew we did not speak the language. When they did try to speak to us in english, it was sometimes challenging to understand each other and some staff even approached us with the phrase ‘I don’t understand much english’. Not a big deal ultimately but just found it a bit odd in a hotel with such high standards of everything. I would expect the breakfast buffet to have a bit more variety and besides the pancakes and omelette it offered every morning, to also include other types of freshly prepared goods such as waffles or some traditional Austrian bakes.

The location and surrounding nature was incredible - so quiet, peaceful and beautiful! The hotel was well-designed and very clean with great spa facilities. My impression was that it was a more couple-friendly hotel which worked well for us and lead to a very relaxing experience. The staff were accommodating and helpful upon our request! Our overall experience was great with few minor shortcomings!

Stayed in January 2024

We had a fantastic stay. The location and views were incredible and very easy to get into town on the ski bus or hotel shuttle. The staff were all very friendly and helpful, the facilities were great and the quality of the food was just superb. We would very happily recommend and return

Stayed in January 2024

Now all other properties feels not good enough 😂

Everything! The property is amazingly beautiful, stuff caring and friendly and helpful, location is outstanding and spa - is art of work! They thought about all the details and made my stay long lasting memory! ski/snowboarder shoes are warmed up in the storage, food is delicious, shower has its own place in my heart , bed is comfortable, bridge system give you a very unique stroll and they also pick you up and bring you to the lifts . They even notice I am eating vegetarian and proposed me out of menu dishes! I didn’t ask, they noticed! How cool is that?

Stayed in January 2024

Doors closed at 18 in the nature spa and you stuck outside :) problem solved after we said it but receptionist didn't agree there was error. Also no one cares on cleaning rest rooms, at 17 and later on no towels, cups and no tee in spa. And at least the gift at check out - an apple with water. Come-on you should give for example nice Joseph cosmetics you have or something to remember the stay in hotel.

Place, clean room, superb food and service, great spa and wellness.

Stayed in October 2023

Lack of atmosphere at bar - does nobody drink at the bar ?

Great food lovely views great pool and sauna

Stayed in September 2023

At first, I was disappointed by separately payable soft-drinks during dinner, but all other things in the hotel are exceptional, so I remove it from final opinion. When we see "breakfast included" it means that soft drinks included, and this is a standard, I think. So, it really surprises me when "dinner included", do not includes soft drinks. As for me, I better pay more during reservation process than I will think about it during dinner.

Location is quite remote, but we expect that and for us it was ok. Saunas/pools/rest areas/restaurant/room are splendid, very high level of standards. Surrounding area is ok for short walks, but we drove to Mayrhofen every day for sports and for distant walks.

Stayed in October 2023

Everything

Stayed in September 2023

Nothing couldn't be better.

Peaceful lovely place. We enjoyed! Wonderful stuff and food. Rental services. Gym. Everything!

Stayed in September 2023

Everything was perfect

The very best.

Stayed in September 2023

all was great

excellent location . Beautiful architecture and hotel planning . Special place , planned like 5 star , while still keeping connection to basic nature .

Stayed in August 2023

The hotel and its location were absolutely delightful; there is truly nothing to complain about. The rooms are immaculate, and the variety of food choices is excellent. The facilities are modern and flawless, making for a wonderful stay. The main advantages: Location: The hotel offers plenty of options for hiking around the area. The nearby town with ski lifts, Mayerhofen, is easily accessible by car, bike, or on foot. The E-bike rental service works perfectly, allowing you to reach nearby tourist attractions without the need for long hikes. -Service: Each day, the hotel provides different activity ideas in a "daily newspaper." For those who prefer guided tours, there are plenty available almost every day. Additionally, yoga lessons and sauna activities make the stay even more enjoyable. -Beds: The beds were a real treat! Unlike the uncomfortable gap in the middle that you find in 90% of hotels, these beds were true double beds, making the stay feel more like being at home. -Entertainment options: The room's TV is preinstalled with apps like Netflix, Amazon, and YouTube, allowing guests to watch whatever they like. This feature is not commonly found in hotels and was truly appreciated. Though the overall experience was fantastic, there are a few minor points that could be improved: -Sauna: It would be great to have one sauna designated for guests who prefer to wear swimwear or use towels instead of going naked. This option would make the facility more inclusive and accommodating. -Wine prices: While the wine selection is excellent, the prices are a bit on the higher side. Nevertheless, the quality of the wines offered compensates for this minor downside. In summary, our stay at the hotel was outstanding, and any small improvements mentioned here are merely suggestions to enhance an already wonderful experience. We had a fantastic time and would gladly return in the future.

Stayed in July 2023

Perfect location, beautiful hotel, clean, nice spa, perfect food, kind personnel.Peaceful and pictures, ideal place to rest, your body and soul

Stayed in July 2023