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  5. Reviews of Hotel Goldener Hirsch, A Luxury Collection Hotel, Salzburg

Reviews of Hotel Goldener Hirsch, A Luxury Collection Hotel, Salzburg This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Getreidegasse 37, Altstadt, 5020 Salzburg, Austria

#6 of 125 hotels in Salzburg

Guests' Choice

Review Score

Based on 133 hotel reviews

9.3

Score breakdown

  • Cleanliness

    9.7

  • Comfort

    9.6

  • Location

    9.9

  • Facilities

    9.2

  • Staff

    9.7

  • Value for money

    8.2

  • Free WiFi

    8.1

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: March 7, 2024

    10
    Fantastic stay! Highly recommend!
    • Leisure trip
    • Couple
    • Classic Room, King
    • Stayed 1 night

    Our room was beautiful - very spacious and all of the amenities. The bathroom was also very large and had everything you would need. The location was right in the middle of everything. Could not have asked for better.

    Stayed in March 2024

  • Reviewed: March 1, 2024

    8.0
    Very Good
    • Business trip
    • Solo traveler
    • Deluxe Room, King
    • Stayed 1 night
    • Submitted from a mobile device

    It was good

    Stayed in February 2024

  • Reviewed: February 29, 2024

    10
    Great Hotel and Great Location!
    • Leisure trip
    • Couple
    • Classic Room, King
    • Stayed 2 nights

    All good..

    Location and Hotel were both great!

    Stayed in February 2024

  • Reviewed: February 26, 2024

    10
    Amazing stay and experience at this property!
    • Leisure trip
    • Couple
    • Deluxe Room, King
    • Stayed 3 nights
    • Submitted from a mobile device

    Location, friendly and accommodating staff, restaurant with delicious dishes, beautiful room with cozy and very comfortable bed and beautiful bathroom!

    Beautiful hotel in the heart of the old city!

    Stayed in February 2024

  • Reviewed: February 24, 2024

    10
    Exceptional service, location and the beds to die for
    • Business trip
    • Couple
    • Junior Suite, 1 King
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing everything was exceptional

    Everything

    Stayed in February 2024

  • Reviewed: February 7, 2024

    9.0
    Will return, love it.
    • Leisure trip
    • Couple
    • Classic Room, King
    • Stayed 1 night

    all good

    Cosy small room on the 4th floor

    Stayed in February 2024

  • Reviewed: February 1, 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Classic Room, King
    • Stayed 2 nights

    We could not get our phone, tablet, or laptop to connect to the smart tv so that we could mirror our small screen on the big screen. Didn’t have time to share this info with reception. Maybe they could have fixed it.

    The room was spacious and well appointed with furnishings, outlets, and high tech lighting. The location could not have been better for the purpose of our visit, just steps away from the Mozart Week Festival House, with all the charm of a medieval neighborhood and wonderful shopping and restaurants. The included breakfast was fabulous, something for everyone, and perfectly prepared. It was a special treat in the morning, with incredibly friendly and attentive staff to wait on you.

    Stayed in February 2024

  • Reviewed: January 23, 2024

    10
    Amazing hotel for all digital nomads!
    • Business trip
    • Family with young children
    • Deluxe Room, King
    • Stayed 2 nights
    • Submitted from a mobile device

    Nothing!

    I am a digital nomad (working in IT for a large Financial Service Organisation) who lives in Sydney, Australia who recently passed through Salzburg and stayed at the Hotel Goldener Hirsch. An amazing hotel, where noting is a problem! Due to the time difference, I started my work at 3am - using the library with great wifi. A special thank you to the night porter (Thomas) who always set up the room and gave me coffee to get me started!

    Stayed in January 2024

  • Reviewed: January 3, 2024

    10
    We celebrated an amazing New Year’s Eve in Salzburg. We loved the hotel and its location.
    • Leisure trip
    • Family with young children
    • Junior Suite, 1 King
    • Stayed 2 nights
    • Submitted from a mobile device

    We loved everything.

    The facilities were beautiful and the meals were delicious.

    Stayed in January 2024

  • Reviewed: December 30, 2023

    10
    Lovely hotel great location
    • Leisure trip
    • Family with young children
    • Classic Room, King
    • Stayed 2 nights
    • Submitted from a mobile device

    Nothing

    Location and service

    Stayed in December 2023

  • Reviewed: December 30, 2023

    9.0
    The Value Isn’t There
    • Leisure trip
    • Couple
    • Classic Room, King
    • Stayed 2 nights
    • Submitted from a mobile device

    I have stayed at the Goldener Hirsch twice before, and never had reason to question the value. This time I did. The room was smaller and opened on to a gravelled air shaft. By design, there is no sense of opulence, but you find yourself comparing it to places that are opulent - given the price - and it comes up short. Emblematic, 49€ for a good-but-not-great buffet breakfast. You’re left sadly expecting more.

    Perfect location in the heart of the Old Town, the hotel is a small landmark. White plaster, walls festooned with antlers, and crafted country furniture, it’s an idealized slice of Alpine life. The staff is one of the finest in the world.

    Stayed in December 2023

  • Reviewed: December 8, 2023

    10
    Beautiful hotel in magical Salzburg.
    • Leisure trip
    • Solo traveler
    • Classic Room, King
    • Stayed 1 night
    • Submitted from a mobile device

    Absolutely nothing.

    The third time staying at this hotel. It always exceeds expectations. The rooms are spacious, elegantly and charmingly decorated. The location is unbeatable for exploring Salzburg and the staff are first class, nothing too much trouble. Thoroughly recommended!

    Stayed in December 2023

  • Reviewed: December 4, 2023

    9.0
    Very enjoyable
    • Leisure trip
    • Couple
    • Deluxe Room, King
    • Stayed 3 nights
    • Submitted from a mobile device

    Wish there a kettle in the room so we could make tea- plus have more than one tiny milk pod.

    Beautiful room ( suite) Helpful staff Great location

    Stayed in December 2023

  • Reviewed: November 22, 2023

    10
    Just Beautiful
    • Business trip
    • Family with young children
    • Classic Room, King
    • Stayed 2 nights
    • Submitted from a mobile device

    Nothing not to like

    Proximity and shrouded in Hotelier history

    Stayed in November 2023

  • Reviewed: November 10, 2023

    10
    Exceptional
    • Business trip
    • Couple
    • Classic Room, King
    • Stayed 1 night

    Great staff. They helped us understand the location and what to do / how to get around. Help teach us some German. Excellent Location. If arriving by car - drive straight through the tunnel, turn around and they will take it from there - a really nice amenity. Restaurant was beyond expectations.

    Stayed in November 2023

  • Reviewed: October 31, 2023

    10
    Charming hotel in Beautiful Salzburg
    • Leisure trip
    • Couple
    • Junior Suite, 1 King
    • Stayed 3 nights
    • Submitted from a mobile device

    Nothing!

    Everything! Rooms are charming but super modern. Loved the speakers in the bathroom. Nice touches everywhere.

    Stayed in October 2023

  • Reviewed: October 29, 2023

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Junior Suite, 2 Twin/Single Bed(s)
    • Stayed 3 nights
    • Submitted from a mobile device

    Breakfast was pretty expensive and we didn't end up opting for it.

    Great location. Friendly staff. Nice touches like radio inside the bathroom

    Stayed in September 2023

  • Reviewed: September 28, 2023

    9.0
    Visit to Salzburg
    • Leisure trip
    • Travelers with friends
    • Classic Room, King
    • Stayed 3 nights
    • Submitted from a mobile device

    The food at the event was moderate The service excellent

    Very centrally located Excellent staff Always willing to help and make sure our needs were met Very clean and old charm

    Stayed in September 2023

  • Reviewed: August 30, 2023

    8.0
    Beautiful city and building but lacked warmth in communal areas of the hotel.
    • Leisure trip
    • Couple
    • Junior Suite, 1 King
    • Stayed 4 nights

    More inclusive and joined up as a hotel would normally be, maybe make it clear the suites are in a different building without any other facilities, for example a lounge.

    Lovely suite but not in main hotel, had to cross the street from main hotel to different building, it felt more like an apartment rental not a hotel, bar and restaurant disjointed in different areas not very clearly identified, when asked staff gave a brief tour which was helpful. The building is beautiful. Room staff and bar helpful and friendly, restaurant staff less so. Food okay but over priced.

    Stayed in August 2023

  • Reviewed: August 25, 2023

    9.0
    Great experience - we will return. Prices are too extravagent for Value to ever receive a high mark.
    • Leisure trip
    • Couple
    • Junior Suite, 2 Twin/Single Bed(s)
    • Stayed 4 nights

    Gym and/or exercise equipment (e.g. eliptical machines, basic barbells) would have been great.

    Music in the bathrooms! Breakfast. Location. Housekeeping staff were available 24/7.

    Stayed in July 2023

  • Reviewed: August 18, 2023

    10
    i loved the hotel, felt like a princess to be looked after in the GH and will definitely come back
    • Leisure trip
    • Solo traveler
    • Junior Suite, 2 Twin/Single Bed(s)
    • Stayed 2 nights
    • Submitted from a mobile device

    nothing

    the location, staff and clientele

    Stayed in August 2023

  • Reviewed: July 11, 2023

    10
    Fantastic and Excellent
    • Leisure trip
    • Family with young children
    • Junior Suite, 1 King
    • Stayed 3 nights
    • Submitted from a mobile device

    Nothing!

    It’s great in every aspect!

    Stayed in July 2023

  • Reviewed: July 7, 2023

    10
    First class hotel in the perfect location! A must for Salzburg!
    • Leisure trip
    • Solo traveler
    • Classic Room, King
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing

    Excellent location! Exceptional property! First class operation! The breakfast, the best in Europe! Wonderful staff! Always a pleasure from the very friendly and helpful staff to the refined elegant hotel! I have been staying at this property for the last 30 years and will never stop coming!

    Stayed in July 2023

  • Reviewed: June 28, 2023

    10
    Perfect! Would love to stay again one day.
    • Leisure trip
    • Couple
    • Classic Room, King
    • Stayed 4 nights
    • Submitted from a mobile device

    Nothing not to like!

    Friendly and highly efficient staff - all our needs were anticipated. Location - right in the heart of the old city and easy walking distance to the main attractions. Parking - hotel staff parked our car and retrieved it from the car park when requested. Food - excellent breakfast. ( didn’t have an opportunity to try the restaurant for dinner)

    Stayed in June 2023

Showing 1 - 25

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