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Enenkelstraße 7, 16. Ottakring, 1160 Vienna, Austria
April 12, 2016
눉A lot of things could have been better. The size of the room. The behaviour of the man who opened the door. He was not a receptionist. When I booked the apartment through booking.com I got a certain price. When they confirmed my booking they asked for more money. I immediately send an Email and asked about that. I didn't get an answer. When I checked in the man demanded the bigger amount. He said if I didn't pay they would charge my credit card. Oh yes, we will!, he said. I told him I didn't have that more money with me. He said: Let's go right now together to the bank! At last he was persuaded to come back later that night to get the money. I was out with my friends that night and asked him on the phone to come the next morning. He said I was bad! When the toilet paper was out I wrote an Email to the manager and asked for it. She answered that a college will bring one. He brought one two days later. When I asked for clean towels they said that they change it. Of course there was no room cleaning. On my checking out I should leave the room at 10.00 am. On 10.05 he knocked at my door and asked if I was ready to leave the room. I said yes. He asked: Now? I answered: Now. The whole thing was like dealing with the mafia! Don't try it!
March 19, 2016
눉price of course... 35 € more we payed.
October 18, 2015
눉We had a horrible experience. The staff were rude and degrading. The room was not fit for 1 person let alone 2. The apartment was dirty and unkept. The bathroom mirror had to be held closed with a paper towel. The kettle leaked water. The bed was torn and sunk in and we were waiting for it to break. The pictures on the website were not of the apartment we stayed in. The cleaning fee was not disclosed until I paid. It is too high at $35 for the size of the apartment and the condition of the apartment - that money is not being used for cleaning due to the condition of the apartment.
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