Very good location for coming by train. Ideal for a short stay in Graz.

Stayed in October 2022

Wifi wasn't available few times for several hours during our stay due to "we are fully booked". Big problem if you need to work and you are in roaming. No option to control temperature in your room at all. Not clean as it use to be.

Close to parking with affordable prices. Comfortable bed.

Stayed in October 2022

Noise from the main road. Window did not shut and seal properly. A little bit dated interior but it is acceptable for the price.

Excellent location. Generally clean inside the room. Good amount of space for a city centre location. Good price.

Stayed in September 2022

Convenient for Graz Hbf, standard Ibis accommodation.

Stayed in August 2022

the price

Stayed in September 2022

At some point during the evening, the hotel put the air condition system to stop, so we had to open the windows. Since the windows are on the level of the floor, there were some people hanging around our window very close, laughing out loud. It was a bit uncomfortable, but fortunately, nothing happened.

We have stayed at this hotel 3 or 4 times, so everything was well known. The staff is very polite. Our room for the first time had a hill view and not view of the other room across. Cleanliness was exceptional.

Stayed in August 2022

wooden floor in room 24h reception

Stayed in July 2022

The reception staff dealt with a complaint of mine in a very efficient manner.

Stayed in July 2022

A bit noisy especially the lift

Proximity to station

Stayed in June 2022

Toilet size

Location and staff

Stayed in July 2022

Location is right by the railway station which was the main reason I chose this hotel. Like Ibis hotels always, quality is consistent and everything works. Not a "romantic" hotel but that is not what I am looking for when traveling on my own. Did not try the breakfast.

Stayed in June 2022

that there was a parking and breakfast

localization

Stayed in June 2022

Of course if you leave close to Banhoff you can meet different people (drunk, smoking a lot, etc) . The hotel requires a renovation. And I used to sleep with open window, unfortunately due to central air conditioning this was not possible.

The location is ok, close to the Bahnhof and train station. Staff are very friendly and helpful. Breakfast was nice as well. In addition, Billa is open till 10pm on Bahnhof.

Stayed in June 2022

walls are thin, you could hear how people are talking in the hallway, which might be unpleasant during the night time and early in the morning

good location

Stayed in June 2022

Friendly staff, great location

Stayed in June 2022

Obviously, the location is right beside the train station. The environment is loud. But on the other hand, its right beside the train station, so it is very convenient for my purposes.

I had booked a room with a fixed window - could not be opened. I asked staff at the front desk if they could help me. They quite honestly told me of the available options, none of which seemed convincing. After returning from a drink, they told me that they had found a room for me - I could take a look and rerturn both cards in the morning. This was really forthcoming, flexible and just plain nice.

Stayed in May 2022

Mattress and underlay were put loosely together. (which was planned by the interior designer of the hotel- this has not got anything to do with the staff) Every time you turned around at night , the mattress moved and so I had to put a chair on each side of the bed so that the mattress did not move.

Pleasant stay. Friendly staff.

Stayed in April 2022

The room was cold really cold. The temperature controller on the wall doesn't work as apparently the place is centrally heated. The issue is that the corridor was warmer than the room itself. Thankfully the staff offered some help with giving us an electric heater and offered that if that didn't work we could change our rooms. Since our bags were already open and scattered, we decided to stay in the room and the electric heater worked just fine.

The place was really close to the city and the train station, so it was easy to reach.

Stayed in February 2022

Spiders webs hanging from all 3 light fittings, room was facing the inner 'hof' and had a dirty screen in front of the window making the room dark. There was no electrical socket next to the bed and the 'hot' water was tepid.

The location was perfect for me because very near where I was visiting. The lift was very nice too.

Stayed in September 2021

I have been asked to provide proof of vaccination NOT OLDER THAT 6 MONTHS ! I received the second dose of vaccine 6 months and 20 days ago and I had to take a quick Covid test. It is against the European Law not to recognize a vaccine older than 6 months ! I took the test and it was alright, but the principle still stands: unless stated by law, no hotel has the right to say when the effect of a vaccine ends.

The gentleman at the reception desk was very kind and professional, despite the fact that he had to reject my older-than-6 -months- vaccination proof.

Stayed in September 2021

In comparison to other Ibis Hotels, this was quite old and not in the best shape. The showers were a catastrophe and don't have any pressure, so showering was a challenge. The whole room was really old and for the price, I have expected something better.

The beds were comfortable and the windows were quite cool. The location is also quite practical.

Stayed in June 2021

Uncomfy bed, Air conditioned not sure if working we opened the window since reli warm inside.

Great location a step away fr main train station.

Stayed in August 2021

There’s no Ibis dedicated parking but instead you’ll get a discount at the city parking lot situated under the hotel building . Still you have to walk there and back a fair bit to the hotel.

Located in the city center let’s you take a walk to the center without fuss.

Stayed in August 2021

We were asked to pay upon arrival but they had calculated wrong (plus 30 euros) so I asked them to double check and so they did. They got the answer from Booking app, that my booking via the app was correct but this happened the next day. As a consequence our cards were demagnetised because the system saw we didn't pay- that's what we were told.. They magnetized them ofcourse but this continued every day, so every evening we got back we had to go downstairs again to get our cards magnetized ( except the last evening when they worked). There was no central heating on every day so they gave us an electrical appliance...we got very frustrated.

The people preparing breakfast

Stayed in November 2022

Clean, quiet. Very good coffee for breakfast.

Stayed in November 2022