The fitness center is ok in size but has only one machine of each that is not really enough for a hotel of this size. one treadmill and one bike. The hotel was far from full, and I needed to wait more than 50 minutes for the treadmill. There is space and it is a low investment so this should/could be improved.

Hotel is nice and big and staff are very, very nice. The food, both breakfast as well as dinner (we had a fondue night that we recommend) are extremely good. The wellness area is also very good with two heated external pools, sauna and so on...

Stayed in March 2024

Amazing stuff! Hotel is incredible too! Food is to die for!

Stayed in March 2024

The room was very comfortable, the staff were incredibly friendly, and all of the hotel's facilities were excellent. The location is also very good.

Stayed in February 2024

Great location but only just ski-in and out and poor snow at low level so ended up having to take a car to other lifts to access better snow. Hotel were not very well set up for this eventuality and I would have expected a better courtesy shuttle set up to the lifts and to the town. Something for them to think about at this level

Staff and facilities very good and breakfast fabulous. Genuinely lovely hotel and enjoyed our stay. Lovely spa but over run by loud children in all the pools a lot of the time. Rooms luxurious and really very comfortable.

Stayed in February 2024

Breakfast without a lot of vegetarian/vegan choice

Great Hotel with friendly staff, great facilities and very cozy and comfortable rooms

Stayed in January 2024

There is nothing to dislike but there are some topics that when compared with other hotels (also Kempinski) can be mentioned. The hotel is not as new as others (for instance Berchtesgaden) and here and there is not so cozy. The wellness is very good but for some reason the (main) heated pool was too cold...

Normal Kempinski standards. Great staff, great breakfast and some very nice dinner options. The Fondue option at dinner is highly recommended. The wellness area is very good.

Stayed in January 2024

For me the restaurants could have better quality of food. We had some sushi but did not like it so much.

Staff was absolutely amazing. Good breakfast, room was very spacious and warm, great views from our room. Loved the cigar bar and entertainment in the bar. Spacious spa with several saunas.

Stayed in January 2024

Transfer from and to Munich very expensive.

We had really amazing holidays in there. Room was pretty big and warm, breakfast was tasty, personal was very kind, spa suite was superb. One thing I can promise we will come back again.

Stayed in January 2024

Nothing.

Breakfast spread was good and generous. Staff were all well trained and warm and polite. Great facilities, with gym, games room, sauna, indoor and outdoor heated pool.

Stayed in January 2024

The cleaning staff are strangers with good will but no German knowledge and only little English. So the communication is not easy.

Good location, modern decoration, comfortable. The staff is friendly, polite and helpful. Especially I want to mention the manager Mrs.Melanie Bauer, who cares about everything to make us feel comfortable like home. We appreciate and thank very much for her service.

Stayed in December 2023

the rooms

Stayed in November 2023

The restaurant menus were a little repetitive

Super kid friendly with a kids club

Stayed in November 2023

nothing

Loved every single bit of it

Stayed in October 2023

Evening program in the hotel is poor. Village is quiet and all the restaurants closing too early.

Rooms and spa was nice. Service of hotel belongs to brand. Architecture of hotel nicely fits to nature.

Stayed in July 2023

Nothing

Location is nice

Stayed in August 2023

- too cold swimming pool

Stayed in June 2023

Alot of Mosquitoes and insects inside and outside the room The bathroom water pressure is super low The wash room smell bad and too small They are so poor in shampoos and so.. You don’t feel Kempinski spirit in this hotel it’s just like any other hotel

Amazing staff They have AC They have fair restaurant Fast room service Fast house keeping

Stayed in August 2023

The hotel atmosphere was excellent. Room was well equiped and was big enough. Breakfast with lots of local food was exellent. Spa with outdoor pools one with normal and one with salty water were just a cherry on a top of the cake.

Stayed in August 2023

Breakfast ، Diversity in eating, especially when you have visitors from the Gulf countries

Location,staff

Stayed in August 2023

Nothing

Perfect hotel with view on the deers.

Stayed in May 2023

Bool heat was not a convertible level. Breakfast options limited, the rest was wonderful, I strongly recommend it, and I will keep it in top of my list

Location, staff very friendly, and supportI've, Location and view was amazing, luxury,

Stayed in July 2023

1- No air vacuum in the bathrooms ! 2- Curtains do not block the sunlight in the morning ! 3- One waitress in the breakfast Buffett was very rude (and May be even racist) since she spoke very nicely with German / Austrian guests and was not even replying to our requests!.. (don’t know her name.. old thin woman with eyeglasses) .. I reported her to the hotel desk. 4- Room service is poor and very slow in the evening / night. 1 or 2 food options only in the menu when you order room service at night !!! (Very inconvenient for families with kids that check-in to the hotel at night).

1- Came here for the 2nd time with my family .. Excellent facilities , very good breakfast , clean and beautiful decorations. 2- Nearby nice attractions in the area but you will need a car to move around. 3- Staff very friendly and helpful except 1 waitress in the breakfast buffet (see below). 4- Very good dinner (Smoky Friday was nice).. charged us 17 € for bread 🥖 !!! in the dinner which is complementary in most other restaurants !!.. hotel desk was nice to take off most of it from the bill when we cheeked out.

Stayed in July 2023

Nothing

Everything was perfect

Stayed in July 2023

-

everything. special thanks to great statf in the kids’ room (Doris) and Mia in the restaurant.

Stayed in June 2023