Someone was allowed to have a dog in the room, although the hotel's policy is no pets allowed. The dog was barking :(

Stayed in February 2024

no hand soap

indoor

Stayed in January 2024

The restaurant closed their kitchen rather early.

It is very close to the Messezentrum

Stayed in December 2023

bathroom was not comfortable,

Staff good , location

Stayed in December 2023

Breakfast

The personnel was very polite.

Stayed in October 2023

Clean,.Good restaurant

Clean,hrelpful staff Advertise as 4 star on booking but 3 star .misinformation by booking .com

Stayed in September 2023

I think for the value the breakfasts are a bit expensive

Spacious room, location to city and lakes was great👍

Stayed in September 2023

Bad Wi-Fi

Stayed in July 2023

Shower on bath should have the shower at one end and screen , cannot sit upright on bed due design is not ergonomic , no forced exhaust in bathroom, no full length mirror

Extremely helpful staff, smooth check in , good housekeeping, spacious room, place to sit , view

Stayed in July 2023

Wifi coverage in room was spotty at best. Not a huge issue as we were roaming for free in EU over 4G. No AC in room. Can imagine that is a discomfort during hot summer days. Border öine for us in end of June. Woth AC the place would rock.

Great breakfast. Many options of bread, juice, smoothie, yoghurts etc. Nice vegetables and selection of coffee/teas. Set is up for our drive to Italy. Check-in was smooth. Easy access to downtown Salzburg with our car. Parking downtown was about €7:80 for a 3,5h evening. Not sure if local buses were an option. Place felt spacious.

Stayed in June 2023

Reception only till 10pm, therefore guests are loud even till the midnight

Situated in a nice village right outside Salzburg

Stayed in June 2023

no hot water

nice location, traditional

Stayed in January 2023

The location is calm with a short time by car to Salzburg. Breakfast was lovely although quite expensive. Old style but functional equipment.

Stayed in August 2022

The smell in the room was horrible, might have been from the carpet, which covered whole floor, because the room itself looked fairly clean. The pillows were super uncomfortable, although the bed was OK.

It was a good get-away from crowdy Salzburg. Peaceful, with bus stop right next to hotel. Public transport is not so expensive, always on time and great connection to Salzburg center. Breakfast was delicious, with large selection and very good coffee, pastries, bread and jams and everything you need in the morning. The staff was super friendly! The room was cleaned daily. There are free parking spots.

Stayed in August 2022

We got a room under the roof. The room was very hot. We understand that there were many hot days but this could had been arranged better. Could be at least indicated we reserving a room on Booking.com.

Happy with the staff. Nice size of the room. Good location if visiting Salzburg or travelling on the highway.

Stayed in July 2022

Reservation charge on my credit card. Did not know when it would be removed.

Very good!

Stayed in November 2021

Cozy rooms, kind staff

Stayed in March 2024

Please see my comments above

We have stayed at this hotel before and we like the location and enjoy the bus ride each day into the City. The rooms are clean and warm and the breakfasts adequate. Our criticism is the surliness of the staff. Over the years the staff have changed and yet the same curt attitude prevails. We wonder if it is the language difference and perhaps their English is not fluent and yet reading other reviews, some in German (which we can read) the same comment occurs. It is a shame because it is a pretty hotel and has a lot going for it in other respects

Stayed in December 2023

Bad experience. Thats summaries my stay experience.

Guy work in front desk were not polite at all with bad attitude.

Stayed in November 2023

It is bit outside of town. You need to take bus each time you want to visit Salzburg center. Yet this makes this a very country and peaceful location.

Room was large and comfortable. The hotel has an alpine cottage environment which makes it novel for those who are not from the Alps.

Stayed in September 2023

Lovely gesthouse in a nice small village, close access to the highway, very good breakfast and meals in the hotel restaurant.

Stayed in July 2023

The ventilation was quite poor, especially in the bathroom and in the toilet, though for one night stay is okay) Unexpected surprise - we paid extra even for two little bottles of water in the room. Probably I just got used that usually it's included))

Good location near Salzburg, about 20min by bus from the city center

Stayed in June 2023

breakfast much too expensive. Beds noisy

Stayed in May 2023

They probably smoked in the rooms years ago and there is still some of this cigarette smell present.

Quiet location with bus station directly to the city center in front of the guesthouse.

Stayed in April 2023