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Steinergasse 2, 5700 Zell am See, Austria
15 August 2016
눉Breakfast is really limited and poor. The bed was not comfortable at all. The staff were rude and disrespectful. We had an incident that made us decide we'll never stay in this family-owned hotel again. The owner was just very rude and shouted at us because our kids left some removable stains on the carpt when playing with washable playdoh. He called the stains as disgusting and they refused to clean the room.So we cleaned by ourselves. He also said that he could kick us out anytime he wanted. It was a good stay until this thing happened. The way the staff treated us was really bad and no hotel guest should be treated like that. The owner did not even bother himself to apologize for his rude and aggressive behaviour even after we cleaned the room and payed the bills. I will never stay at this hotel again and I will not recommend it to anyone.
눇The hotel location is at the entrance of Zell am see The room was spacoius but the bathroom was tiny compared to room size
11 August 2016
눉No boiler and hair dryer
14 August 2016
눉Lady reseptionest very rude she charged us for our dughter 5 years 28 € per day without extra bed , in very bad way... Worseest place I have ever reserved . No complementary water, tea set or kittel in room. We book normal room, but she give us upgraded, we don't know until chicking out she charge us 25€ per night because of the upgrade we told her that we didn't request it she was so rude and she said we have to paid because we already take it Not honest stuff they charge us more than the rate of the room Breakfast was 18€ per person. But it was nothing to eat boild egg, slice and bread, one type of cheaper , nottela , jam , ham mortadella and corn flakes
눇Price in website, location
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