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  5. Reviews of Quellenhotel Heiltherme Bad Waltersdorf - 2-Thermenresort

Reviews of Quellenhotel Heiltherme Bad Waltersdorf - 2-Thermenresort This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Thermenstraße 111, 8271 Bad Waltersdorf, Austria

#12 of 23 hotels in Bad Waltersdorf

Guests' Choice

Review Score

Based on 89 hotel reviews

8.9

Score breakdown

  • Cleanliness

    9.4

  • Comfort

    9.2

  • Location

    9.3

  • Facilities

    9.0

  • Staff

    9.6

  • Value for money

    8.5

  • Free WiFi

    8.5

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: April 15, 2024

    10
    Relaxing weekend
    • Leisure trip
    • Couple
    • Double or Twin Room with Terrace
    • Stayed 2 nights
    • Submitted from a mobile device

    The room was quite minimalistic for a 4* hotel, and the bed/ pillows were not super comfy. Despite this, still managed to get a good night sleep.

    All the spa facilities both in the hotel and Therme were great, there was a great selection of food and drinks, staff was very attentive.

    Stayed in April 2024

  • Reviewed: March 31, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Small Double Room (Bed: 140x200cm)
    • Stayed 1 night
    • Submitted from a mobile device

    The bed in the room was really uncomfortable. When we checked out, they told me to pay the double prize. I asked for a detailed information, and I saw that they charged for an extra night as well. I asked about it, and they were like "oh, okay, minus one night". Guests should pay attention at check out!

    Wellness was professional, really loved it. There was a big variety of foods at breakfast and dinner to choose from, with lactosefree and milkfree options as well.

    Stayed in March 2024

  • Reviewed: March 30, 2024

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Small Double Room (Bed: 140x200cm)
    • Stayed 2 nights
    • Submitted from a mobile device

    The bed was a bit small for two people.

    The spa was excellent, it is connected to the public spa. The wellness lounge was also amazing with large beds. The staff was very kind. The food range is good with many options.

    Stayed in March 2024

  • Reviewed: February 12, 2024

    9.0
    A very nice weekend
    • Leisure trip
    • Couple
    • Small Double Room (Bed: 140x200cm)
    • Stayed 3 nights

    Probably because of winter, there were not so many beds at the Spa area, both at the Spa Hotel as for the Therme. So be sure to wake up early to save a spot before going to breakfast.

    Me and my boyfriend got a half-board staying to celebrate both our birthdays and it was amazing. We went with the Thermenlandbus that left us in front of the Therme, which is very convenient. The Hotel was stupendous, the staff was very amiable and friendly, and ready to help with any question. We definitely recommend the Hotel and the Therme. The breakfast and dinner were always delicious.

    Stayed in January 2024

  • Reviewed: November 5, 2023

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Small Double Room (Bed: 140x200cm)
    • Stayed 3 nights

    after the renovation of the hotel wellness, there is no changing room and the possibility to quickly dry swimwear, or a wringer for swimwear, which was once available

    Stayed in November 2023

  • Reviewed: October 16, 2023

    10
    5 stars vacation
    • Leisure trip
    • Family with young children
    • Small Double Room (Bed: 140x200cm)
    • Stayed 1 night
    • Submitted from a mobile device

    Food was a bit disappointing.

    Wow! Very high quality and luxury. Super recommend!

    Stayed in October 2023

  • Reviewed: October 16, 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Small Double Room (Bed: 140x200cm)
    • Stayed 2 nights
    • Submitted from a mobile device

    The rooms were a bit outdated. The ways from room the therme places were too long and not too good planned.

    The food was amazing - the breakfast menu was very wide and the dinner options were top! Therme itself had a lot of options to relax and enjoy yourself. In general stay was pleasant and relaxing.

    Stayed in September 2023

  • Reviewed: October 13, 2023

    8.0
    Very large thermal baths
    • Leisure trip
    • Couple
    • Double or Twin Room with Terrace
    • Stayed 1 night

    The dinner buffet was disappointing. And the restaurant assigns guests a table with a place card for both dinner and breakfast. There are several dining sections. It must be so that guests are spread out, but it didn't create a good impression.

    We visited for the thermal baths, and they were very good. Lots of people using them, but with lots of choices of which pools to use. The setting was lovely. The hotel was huge, spread out on the side of a hill, with nice views from some locations. The rooms were adequate. Bathrobes and towels were provided as well as quality personal care items. Breakfast was very good.

    Stayed in October 2023

  • Reviewed: October 13, 2023

    9.0
    Peaceful and relaxing.
    • Leisure trip
    • Couple
    • Double or Twin Room with Terrace
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing

    They have an area for only guests of the hotel which is very nice. Lots of choices of pools and saunas. We loved going for a morning swim in the hotel pool without wearing a bathing suit. We were the only ones there! Very relaxing and peaceful location with beautiful scenery. We also liked that you could use the public spa for the whole day after you checked out of the hotel.

    Stayed in October 2023

  • Reviewed: October 7, 2023

    9.0
    Relaxing and comfortable.
    • Leisure trip
    • Couple
    • Double or Twin Room with Terrace
    • Stayed 2 nights
    • Submitted from a mobile device

    The vegetarian dinner choice was very average. The salads were delicious!

    Wonderful spa with lots of places to relax. The staff was very friendly especially Patricia at the front desk who was exceptionally helpful. Very clean everywhere including our room.

    Stayed in October 2023

  • Reviewed: September 17, 2023

    10
    An excellent spa and wellness hotel
    • Leisure trip
    • Couple
    • Double or Twin Room with Terrace
    • Stayed 4 nights

    -

    An excellent spa and wellness hotel! We came for the second time in six months. Excellent service and staff, spacious and comfortable room, renovated spa complex, very good breakfast and dinner. All the staff provide excellent service and yet we would like to mention Sabina the spa worker and Anita the dining room worker. We had a great time and will come back again at the first opportunity

    Stayed in September 2023

  • Reviewed: August 21, 2023

    10
    Relaxing stay in Styria
    • Leisure trip
    • Couple
    • Small Double Room (Bed: 140x200cm)
    • Stayed 3 nights

    This is a minor concern, but having a courtesy set would be nice; it is expected in a 4-star hotel, and supermarkets are not really close.

    We had an outstanding stay. The hotel is simply marvelous, with great attention to interior design in common areas. We were offered an upgrade at a very convenient fare and were promptly moved to a better room. After checking in you can already enjoy the thermal baths, but what's great is that also after the check out you can stay the whole day in the public area! Please consider this when booking, it's such an asset. Breakfast and dinner were very tasty and well presented, at dinner, we tried both meat and fish. Welcome drinks and goodbye souvenirs for hosts are a nice touch and overall, the whole staff is friendly and eager to help: - I asked the receptionist for slippers which I hadn't packed and immediately got them - On the first night I called the reception and was provided with additional different pillows for better sleep - Towels and robes can be changed at any time at the public thermal bath reception - We asked for a transfer to the train station and got it free of charge Special mention to the bartender, we tried Negroni and Moscow Mule and they were both remarkable. Also, the resort is 5 min close to a nice local family-managed vinery where you can have lunch at - Weinhof Buschenschank Pieber. Amazing food and wines, great prices. We'll definitely come back!

    Stayed in August 2023

  • Reviewed: August 1, 2023

    10
    Perfect getaway!
    • Leisure trip
    • Couple
    • Double or Twin Room with Terrace
    • Stayed 1 night
    • Submitted from a mobile device

    Everything was lovely even they have oart of the spa under construction

    Perfect service, perfect room, perfect spa, perfect food!

    Stayed in July 2023

  • Reviewed: July 3, 2023

    9.0
    Superb hotel with Austrian charm directly connected to the spa
    • Leisure trip
    • Family with young children
    • Single Room
    • Stayed 1 night

    Nothing really :) The double bed could be a tad bigger (french size).

    We really enjoyed staying at the hotel. The staff was friendly and welcoming and the hotel as well as our rooms were clean and comfortable. We had half-board and found the breakfast buffet and evening meal menu were delightful with food from the region. Overall I was pleasantly surprised by how calm and quiet it was, just what I needed!

    Stayed in July 2023

  • Reviewed: June 10, 2023

    9.0
    Great for relaxing
    • Leisure trip
    • Couple
    • Double or Twin Room with Terrace
    • Stayed 1 night

    Some minor things that are good to know; the TV is old with only cable access, not a problem if you plan to stay in the Spa or having a nice time at the bar and in our bedroom the shower was on the small side which could be a problem if you are a plus size.

    I liked the small details as the welcome drink at arrival and the apple chips in the room; it adds to the experience. The bar is very nice and relaxing. The private spa area for hotel guests is a real spa area with various saunas and thermal pool. We took the inclusive option with dinner and breakfast. The dinner main dish had 3 options (beef, fish or vegetarian). We had beef and vegetarian and we were very happy with them. Antipasti, salad, soup and dessert were from buffet with lots of choices. Breakfast was just great, buffet style with many options and excellent bread choices. Service overall was super, helpful and efficient; just keep in mind that even if in the reception they speak English they are not using it a lot (the main clientele seemed local) so you have to be a little patient if you do not speak German. The public Therme was very good; with more pools and saunas offers compared to the private one. Maybe we were lucky but it was not too crowded and we had no trouble finding chairs, etc. We had lunch at the Therme restaurant, food was good and prices reasonable.

    Stayed in June 2023

  • Reviewed: March 21, 2023

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Small Double Room (Bed: 140x200cm)
    • Stayed 2 nights
    • Submitted from a mobile device

    Overall nothing major. If the hotel rooms had the same charme of the main entrance and the common areas, it would be a 10/10

    It is our second time already at the hotel and would recommend it for a relaxing weekend out of the city. We love the possibility to choose between the private spa of the hotel and the main thermal baths. Moreover the breakfast buffet is fantastic!

    Stayed in March 2023

  • Reviewed: February 13, 2023

    10
    An excellent spa hotel, a great experience
    • Leisure trip
    • Couple
    • Double or Twin Room with Terrace
    • Stayed 4 nights

    nothing!

    The stay at the hotel was really, really pleasant and very fun. Service - everywhere we encountered excellent service, at the reception, in the spa, room cleaning staff and in the dining room. Excellent service! Special thanks to Anita Weinzelf. Dining room - very good breakfast. Excellent dinner with a buffet of salads and soups and an excellent chef's main course served at the table (meat/fish/vegetarian) and excellent desserts. we had our own table with our name on it during the entire stay. It was excellent Rooms - The room was spacious, heated, very clean, comfortable beds and a balcony. Arrival - we arrived by train and asked a shuttle to pick us up from the station right on time. Spa - there is the hotel's private spa which is great, clean, has several saunas, a jacuzzi pool, lots of sitting areas and rest rooms. High level spa! In addition to this, there is the public spa that you can enter with a chip watch that you receive on the first day and allows entry to any place and activity in the hotel. The hotel lobby and bar are very pleasant, beautifully designed and spacious for sitting.Communication - the hotel responded to us on every question and request before our arrival and it was really excellent for us

    Stayed in February 2023

  • Reviewed: December 20, 2022

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Double or Twin Room with Terrace
    • Stayed 3 nights
    • Submitted from a mobile device

    We didnt like the pillows provided in the hotel room. Pillows were very thin.

    We love all the indoor and outdoor pools. The place is clean and staffs are very friendly. Thw food was exceptional!

    Stayed in December 2022

  • Reviewed: October 2, 2022

    10
    Exceptional
    • Leisure trip
    • Couple
    • Double or Twin Room with Terrace
    • Stayed 2 nights
    • Submitted from a mobile device

    It is the second time we stayed there and everything is as amazing as last time!

    Stayed in October 2022

  • Reviewed: September 16, 2022

    9.0
    Probably I would stay there again but without dinner
    • Leisure trip
    • Couple
    • Double or Twin Room with Terrace
    • Stayed 1 night

    Breakfast and dinner were just OK

    Spa area was very good, our room was excellent

    Stayed in August 2022

  • Reviewed: September 13, 2022

    9.0
    Peaceful and super clean spa.
    • Leisure trip
    • Couple
    • Double or Twin Room with Terrace
    • Stayed 3 nights
    • Submitted from a mobile device

    More private showers in the spa area. Some of us non-Austrians struggle with total nudity when doing ablutions in the public areas

    The separate spa facilities for hotel guests are really clean and varied and mean you don't have to deal with crowds at the large public spa (which is connected to the hotel so you can choose what you use). The hotel deco is really chic and comfortable. Rooms are small but fine as you really only sleep in them. Food is very good and the staff are lovely.

    Stayed in September 2022

  • Reviewed: August 26, 2022

    10
    Exceptional
    • Leisure trip
    • Group
    • Single Room
    • Stayed 1 night
    • Submitted from a mobile device

    dinner was not very tasty. lack of fresh vegetables

    great thermal park- I could live there

    Stayed in August 2022

  • Reviewed: July 21, 2022

    10
    Exceptional
    • Leisure trip
    • Couple
    • Double or Twin Room with Terrace
    • Stayed 3 nights
    • Submitted from a mobile device

    Friendlyness of ALL staff International standard

    Stayed in July 2022

  • Reviewed: July 12, 2022

    9.0
    Relax in Stiria
    • Leisure trip
    • Couple
    • Double or Twin Room with Terrace
    • Stayed 3 nights

    Everything was fine as always. Friendly staff. Quiet environment, very good hotel spa.

    Stayed in June 2022

Showing 1 - 25

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