Nothing!

The room was simply outstanding. Beautifully decorated, largest room we stayed in during our Austrian road trip & great location.

Stayed in April 2024

I think there is no standardisation for star ratings but I was expecting slippers and towelling robes. The bed mattress was rather soft and springy and there were still some renovation tetehing problems like the shower and sink plug. A separate WC is handy but would be better if it had a small handwash basin. Although the Hotel entry on Booking Com states there is a streaming sevrice like Netflix, the old TV in our room was not "Smart" and offered only cable. So if this is important to you, ignore the entry and take your Amazon Fire Stick! The wifi is very good. There was a coffee machine and kettle in our room and plenty of coffee but no decaffinated and no tea. But Billa is only a few metres from the front door. The spacious room could have done with more furnishings especially somewhere to put a case. Lighting is poor.

Interesting and tasteful renovation while retaining the historic features. Well insulated rooms with triple glazed windows. Effective under floor heating. Excellent breakfast with a good choice of teas, adequate coffee, eggs and a huge range of cold dishes al of high quality, and presented in a sunny spacious room. Plents of towels. The room was very spacious with a good sitting area. Staff were universally friendly.

Stayed in March 2024

lack of resturant for evening meal, however local alternatives sufficed

breakfast was good, All Staff were friendly , efficent and very helpful

Stayed in February 2024

I whish the manager all the best in the future and look forward to meet the new managment

Stayed in November 2023

Excellent location Staff is friendly, well informed and availible Location of hotel is perfect in the middle of the city of Steyr Great communications via train to Vienna Cosy small city with a heart

Stayed in October 2023

Thought it was great as is

Great ambience, beautiful location, delicious breakfast. Love the juxtaposition of the modern feeling and historic old setting.

Stayed in November 2023

Parking was a bit of a challenge.

Stayed in November 2023

Newly renovated

Stayed in November 2023

The WiFi became unreliable and kept dropping out. It took us nearly all day to do an hours work. There were a few maintenance issues such as one of the blinds, the loo paper roll and the QR code missing. There are no tea or coffee making facilities in the room. The breakfast buffet lacked some variety and some children were unsupervised and managed to handle just about every bread roll before taking one. Overall however we would definitely stay here again (probably not in school holidays).

Armin was excellent at check-in and provided some fantastic information on the town and parking etc. Good sized and comfortable room with views over the rooftops. It was a quiet room and an excellent bathroom with separate toilet. Heating and air conditioning worked well. Good work space and a mini bar with reasonable prices. Breakfast was passable with wonderful staff. Some excellent restaurants very close by. This hotel is in an excellent location in the main market square and the parking is relatively inexpensive and very easy to access across the river but only about a 3 minute walk away. You can drop your luggage right at the hotel door then go and park the car. You are provided with an easy access card for multi entry and exits for 24 hour parking access.

Stayed in October 2023

Info on parking on the hotel website is a bit misleading. They offer a discount rate at the public parking garage within 300 metres of walking from the hotel (measured with a GPS-guided app)

Great location

Stayed in October 2023

I chose this hotel for the spa facility and was surprised to find that there was a per-person extra fee (I see now, it's in the fine print). That's fine and we did enjoy it, but the price - almost half the cost of our room for two hours of a private sauna+dampfbad - seems quite high. The booking.com listing should be more clear about the extra fee, at least. The bed has a very soft plush top that didn't really work for us, but that's just personal preference.

Beautiful location with recently renovated, clean and spacious rooms. Stunning breakfast room and lounge. Baby loved the complimentary babybed. Warm and professional service appreciated, and good value for the room. The private spa area has ambience and it's very clean. Breakfast outstanding as well. Steyr is well worth a visit and this is a good place to stay.

Stayed in October 2023

everything was perfect

we stayed out off hotel in separated 500 years old house, which was wonderful, spacious rooms and as we were traveling with kids, we had no worries about disturbing anybody :) breakfast was nice and also the breakfast room is outstanding, we had very pleasant stay

Stayed in October 2023

We liked everything about this hotel.

This hotel is truly a 4 Star hotel. From the moment you enter and then have an interaction with the person at reception you know you are in a first class property. Our room was elegant and spacious, we did not need for anything. The location is perfect!! Really, this was a great place, absolutely no complaints, highly recommend.

Stayed in October 2023

Spa and very comfy bed

Stayed in October 2023

breakfast very good , location excellent

Stayed in September 2023

N/A

Only a one night stay but everything was spot on. Parking arrangements away from the hotel worked well. The position of the hotel in the market square of the old town also great.

Stayed in September 2023

Supe nice location and friendly staff Breakfast great and options with bar anr and snacks

Stayed in September 2023

Air conditioning was intermittent

Great breakfast, great town centre location, very very clean

Stayed in September 2023

The location, the hotel and the staff. Excellent location and superb room.

Stayed in September 2023

Air conditioner was difficult to control..was stuck on 19 and was too cold, but too hot if we turned it off (the only other option). But thankful for the cooling anyway!

Very convenient to exploring the square and old part of town. Bed very comfortable and room was very quiet. Staff very friendly.

Stayed in September 2023

- Parking off site and 10 Euros but only 3 mins walk away- best you’ll get if you want to stay in middle of Steyr. We paid 70c to park outside for 30 min to drop luggage off then collected parking ticket and directions from reception. On check out we just took our luggage to car park as only short walk across river.

- Gorgeous, modern room - Big comfy bed, huge shower - Great location in heart of Steyr - Friendly, helpful staff- got us extra pillows on request (needed due to being pregnant!) - Try Olympia over the road for food- looks basic but food was so good!

Stayed in September 2023

Super super super. Nice big room, elegantly furnished. Excellent breakfast.

Stayed in September 2023

The city is also beautiful and has a lot of historical and cultural attractions! The suite was perfect for our family! Breakfast was 1st class!

Stayed in August 2023

Very good

Stayed in August 2023