Kärntner Ring 8, 01. Innere Stadt, 1010 Vienna, Austria
#2 of 377 hotels in Vienna
Guests' ChoiceBased on 136 hotel reviews
9.5Cleanliness
9.8
Comfort
9.8
Location
9.8
Facilities
9.5
Staff
9.7
Value for money
8.9
Free WiFi
9.3
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End of dialog contentReviewed: 22 April 2024
Sophia
NetherlandsThe staff of The Amaruis hotel is outstanding. Thanks to the staff, they made the hotel a warm home. For motherday gift me and my mom visited Vienna. First, I preferred to a very classic old hotel such as Imperial. And I'm so happy I did not book a room at the Imperial! My mom and I enjoyed the hotel. The room, amazing!!! The door of the room (love it), the bed SOO GOOOD!!! The Spa, oh that was so relaxing. The breakfast was very tasteful. And I loved how thoughtful the staff is. My mom loves to eat cream cheese in the morning; however, the cream cheese was not on the menu. But they made it available for my mom. And every time we came for breakfast, the staff knew: she wanted her cream cheese! The staff at the breakfast and at the Bristo are very nice people. And the staff at the front door, so helpful! And the staff at the desk, so thinkful and the staff for cleaning the rooms, so lovely! The staff made this hotel great! And I will come back with my boyfriend in November!
Stayed in April 2024
Reviewed: 18 April 2024
P
United Arab EmiratesI thought it would never happen, but I genuinely cannot find anything negative to say about my stay at the Amauris hotel.
From the moment we stepped into The Amauris Vienna Hotel, we were enveloped in sophistication and style. This new hotel boasts an exquisite interior design that perfectly complements its spacious rooms, which are equipped with everything one could possibly need for a comfortable stay. Situated on the Ringstrasse, directly across from the Vienna Opera and at the head of the main pedestrian street, Kärntner Straße, the location couldn't be more ideal. A standout feature of our experience was the exemplary service provided by Ms. Iva at the front desk. She greeted us with a warm welcome that was both professional and efficient. Arriving on an early morning flight, we were pleasantly surprised when Ms. Iva managed to arrange for our room to be ready well before the usual check-in time. Her efforts went far beyond typical hospitality, ensuring that our stay started smoothly and stress-free. Additionally, the hotel’s SPA and gym are both well-equipped and tastefully designed, adding to the overall luxury of our visit. Our stay at The Amauris Vienna Hotel was truly memorable, largely thanks to the outstanding service and the elegant environment. We highly recommend this hotel to anyone visiting Vienna, and suggest you ask for Ms. Iva to experience the best of customer care.
Stayed in April 2024
Reviewed: 16 April 2024
Claudio
ItalyThe breakfast . . it was a real mess for a complete lack of organization. We found it very strange compare to the level we expect for the Hotel.
Everything went well except for the breakfast . .
Stayed in April 2024
Reviewed: 15 April 2024
Stephane
RomaniaThe gym and the spa are so small ….
Location , Team and room
Stayed in April 2024
Reviewed: 4 April 2024
Georgios
GreeceWe really enjoyed our stay. The hotel has been renovated recently, hence feels extra fresh and clean. Rooms, despite being a bit too small to move around are very thought through to the finest details and touches. The bed was very comfy with a proper good mattress. Well done to house keeping, staff at the reception, at the restaurant and the rest of personnel - in general very kind, attentive and proactive. It was also my wife’s birthday during our stay - we received a nice fruit platter and a cake in the room which was nice. Good breakfast too.
Stayed in April 2024
Reviewed: 2 April 2024
Stefania
ItalyThe Amauris is a truly exceptional hotel. It combines classic elegance with modern comfort. The artwork in the restaurant and bar provides an unmatched aesthetic experience. Breakfast is delicious. The location is perfect. And last, but not least, all the staff was always kind and helpful to us and to our three rambunctious kids.
Stayed in April 2024
Reviewed: 1 April 2024
Gaël
United StatesWhen we arrive room was not properly cleaned, they corrected immediately 👍
Everything !!!!
Stayed in April 2024
Reviewed: 1 April 2024
John-paul
United KingdomStaff were exceptional, very helpful at all times. Room was wonderful and location perfect for exploring Vienna.
Stayed in March 2024
Reviewed: 30 March 2024
Sarah
QatarWell for me absolutely nothing. My husband struggled with the AC on the last night n mentioned that all the latest technology is not really human friendly. But to my opinion, he just needs to adjust. Everything was in fact few clicks away by a mini ipad device where you could control AC & lights.
I have stayed in so many 5* hotels and I can tell you that this one is by far the most sophisticated and cozy/ friendly hotel I have been to. The cleanliness is to the highest standards. They have small details in their interior design which makes it unique and yet very discreet & chic. Staff is very polite and helpful and i think this is what is takes to make a great establishment. From The valet standing outside to the nice restaurant staff “in clin d’œil to Enzo de la Champagne-Ardenne” & all the rest of the staffs are all so welcoming n knowledgeable. For instance dining at the Glasswing restaurant by chef Alexandru Simon. This experience was simply having a feast on the plate & again wonderful staff, great Sommelier.
Stayed in March 2024
Reviewed: 18 March 2024
Maratonac
Croatia-
Excelent hotel in center of Vienna
Stayed in March 2024
Reviewed: 17 March 2024
Marek
Czech RepublicNothing
Perfect from inside and out
Stayed in March 2024
Reviewed: 17 March 2024
Manola
MonacoSuper decoration, emplacement et staff
Stayed in March 2024
Reviewed: 14 March 2024
Viktor
AustriaAmazing hotel! Not our first time staying! Always happy to return here again!!!
Stayed in February 2024
Reviewed: 25 February 2024
Laurent
FranceA very pungent, unpleasant tobacco odour filled the room during the second night of my 3-night stay and was so strong it kept me awake even with the windows wide open. Staff must have been able to locate and suppress the source at some point because the air had become breathable again about twelve hours later.
Very elegant hotel, perfectly situated in the very centre of Vienna. Rooms are modern, well-equipped and comfortable. Staff is attentive and efficient. Excellent value for money. I happened to be celebrating my birthday; a delicious cake and a fruit plate were kindly placed in my room for the occasion.
Stayed in February 2024
Reviewed: 18 February 2024
Gavin
Hong KongNothing
Exceptional, service was excellent and would go back
Stayed in February 2024
Reviewed: 15 February 2024
Victoria
United KingdomI can't think of anything!
The attention to detail across the service, the food and the facilities was unbelievable.
Stayed in November 2023
Reviewed: 12 February 2024
Ivan
BelarusThe bathroom is really small and doesn't feet the status of the hotel.
Very fresh, new hotel with very nice service team and excellent location.
Stayed in February 2024
Reviewed: 2 February 2024
Ahmed
EgyptThe staff was very friendly, check in was super fast and Nicolas was especially helpful.
Stayed in January 2024
Reviewed: 21 January 2024
Fab
ItalyA newly hotel with confortable design, nice rooms and perfect spa with a cool pool and gym. The food at the restaurant is very good and the service is fast and lovely. Perfect location to walk around the city center.
Stayed in January 2024
Reviewed: 19 January 2024
Thresanne
MaltaThere was a shaking feel in the room especially at night when the tram was passing by. Also, they can provide free biscuits in room for coffee and maybe a mint or something in lobby
Location was perfect. Manager sent us fruit and delicacies for new year with a beautiful note. We appreciate it
Stayed in January 2024
Reviewed: 18 January 2024
Miyang
United Statesnothing
room
Stayed in October 2023
Reviewed: 10 January 2024
Joanna
GreeceLocation, service, food all was good
Stayed in October 2023
Reviewed: 8 January 2024
Ionela
United StatesFairly new but history at every corner
Stayed in January 2024
Reviewed: 2 January 2024
Sergei
RussiaTHE GYM IS TOO SMALL. LONG WAIT FOR BREAKFAST
Stayed in January 2024
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