Choose your preferred language. We speak English (US) and 42 other languages.
Schottenring 33, 01. Innere Stadt, 1010 Vienna, Austria
August 13, 2015
눉This appartment has no reception, and you need to dial 1006 from the door outside or email them. When I checked out from my first booking (Three nights), a man (the husband) came to check the room, he was so rude and insulted me because of a very small spot of water on the dining table, and because of why my children were eating pistachios and left some pieces on the ground. He charged me €50 from the deposit amount because of the pistachios !! and asked me to pay €500 because he said this spot of water damaged the table (Although I told him I never used the dining table in the room). I booked in another hotel in Vienna althought my second booking was a non-refundable and already paid to them €448. Moreover, The elevator is in the first floor, and you have to ride a stair to reach the elevator. ** My recommendation is to book in many other afforable hotels in Innere Stadt where you can find a reception, restaurant, and what's most important is EMPLOYEES WITH GOOD MANNERS & FRIENDLY.
눇I booked saperately (non-refundable) three nights + two nights / two adults + two children. At the beginning a woman (The wife) welcomed me nicely and explained everything that I need in terms of the room or tourist information about Vienna. The tv has many options in the room and it's really great, my children enjoyed a lot.
July 5, 2015
눉To put it mildly, we were very disappointed with the service we received from the apartment manager. When we queried the numerous things listed in our booking confirmation that were missing from the apartment (patio, spa bath, washing machine) she basically lost the plot, to the point where she was insisting it was best to vacate and take a refund ( and that I couldn't take photos, e.g. of the obscured and inaccessible courtyard passed off as a patio, without the permission of the owner - her husband), wouldn't answer our main practical question (what is the laundry system? We could live without the other stuff and had no intention of leaving without notice) and continually and loudly talked right over us before storming off. The apartment itself is fine, but lots of the facilities are mis-represented and this should be corrected for future booking confirmations to avoid misunderstandings. Luckily a call to booking.com and a meeting with the owner calmed things down, so we weren't looking for alternative accommodation on very short notice (and he explained the perfectly satisfactory laundry system) and we enjoyed Vienna a lot. But we would not wish anyone to experience the service we did. We have successfully used booking.com accommodation for years, and this is our first negative review.
눇The beautiful city of Vienna
June 21, 2015
눉fine for us but open plan may not suit non-family parties
눇easy to get to sights and to transport, helpful owner, useful taxi service offered, great facilities, close to shop for self catering,
We've negotiated with thousands of hotels to get the very best deals. We call them Secret Deals and they only last for a limited time.
You can get these deals for free by subscribing to our newsletters. You can even choose your favorite destinations to receive personalized deals.
Get started now by entering your email address. We'll instantly send you a link to our Deal Finder!
Don't worry – your email address is safe with us. We'll never share your private information and you can unsubscribe at any time.