no coffee ,machine in the room !

excellent facilities Super super super service, I needed a special menu and it was served every evening for me with total satisfaction, it was super all around

Stayed in March 2024

The pools and wirlpool were a tad too cold for me. The no textile policy in the saunas in Germany and Austria as a whole is not my thing. I do not particularly want to see as many private parts as I did. Maybe a rule to cover up with towels would be nice for some guests. The musical entertainment in the evening (fashn rock) was def not my cup of tea. I understand that it might be difficult to find entertainers in the mountains but it still was one of the worst things i have heard 🫠

Very friendly and helpful staff. Delicious food. The bartenders were very friendly and made sure we had an excellent evening. Our room was specious and comfortable with everything we needed. Our balcony had a great view of the mountain and morning sun. The wellness was good. Lots of different rooms and things in offer.

Stayed in January 2024

All was good

Exceptional service, freshly renovated SPA, good food, clean room

Stayed in November 2023

Dinner is perfect

Stayed in July 2023

Everything was just right. Loved the place.

Stayed in August 2023

I wish I could drink tea in my room, but there was no electric kettle. Ok, there is an option to go downstairs and to drink tea in the ''library'', but they offer PLASTIC cups for tea!!! Come oooon, 4 stars hotel can offer normal ceramics cups, not this plastic gabbage! That was annoying.

Banana beer in the bar and the guy playing music and singing. Spacious room. Good breakfast indeed.

Stayed in August 2023

No air-conditioning meant we had to open windows at night, and it was really noisy from a busy street below.

Lovely setting. A friendly and comfortable hotel close to a wonderful lake. Good breakfast, good facilities. Charging station for electric cars.

Stayed in August 2023

Room was comfort and breakfast was fine .

Stayed in August 2023

I enjoyed everything! One tip would be to go in an off-season. We went during off season and found it perfect. But perhaps when there are more people I can see some amenities being a bit too small for the amount of rooms (such as the pool)

Stayed in July 2023

I didn‘t even think to check this in advance but at 28+ degrees the lack of air conditioning is noticeable. Additionally if you are noise sensitive you should ask for a room facing the pool (probably more expensive) because the ones facing the highway have quite some traffic noise. It wasn’t a big issue for me but I noticed it.

The location is great - 10 minute walk from the lake and 15 minute walk from the Rofan cable car. Food was great, and the staff was very polite.

Stayed in July 2023

All was fantastic

Stayed in July 2023

toilet was not clean, but staff fix it immediately

amazing pools with views, good location, very good breakfast

Stayed in June 2023

In some areas staff is quite unexperienced, but nevertheless are trying their best to be as nice as possible.

Cozy, clean, very good location and facilities. Children friendly.

Stayed in January 2023

all in all a perfect spot

Stayed in October 2022

Diner was not fitable for the place and the mony.

The holl place

Stayed in September 2022

The room did not have air-conditioning.

It is a great hotel at a very good location just a few minutes walk from Achensee. The breakfast and dinner were good; outdoor swimming pool with stunning view.

Stayed in August 2022

The sound insolation in my room was bad, so I could hear the sounds from the other room

Great location, friendly helpfull stuff and very good food and nice pool and wellness area

Stayed in August 2022

I didn’t agree with paying €4 for tap water at dinner when it is otherwise free in the hotel.

The 2 bedroom suite was very big and spacious, great view of the lake. Excellent breakfast and dinner, really attentive staff. Pool is a little on the small side and was very packed but was well heated.

Stayed in August 2022

I payed for lake wiew room and I barrely saw the lake from my room

All was great , but the SPA was excceptional

Stayed in June 2022

Empty minibar

Excellent breakfast Beautiful room, balcony with view over Achensee Good spa

Stayed in July 2021

1. Staff was unpleasant. 2. the mgmt. was unhelpful, I needed to leave 1 night (out of 4)earlier, I advised them 2 days in advance , they refused to shorten my stay and insisted that I pay for the last night ... 3. The service and food were at a mediocre quality, 4. the rooms were very simple, and the ROOM W/ LAKE VIEW, had no view, as it was obstructed by trees !

the area near the lake was the only thing I liked

Stayed in September 2023

The lifeguard exhibited a slight tendency towards being firm and impolite.

The hotel's serene surroundings and beautiful lake set a calming tone for a truly relaxing stay. The spa area was delightful, offering a rejuvenating experience. The stunning lake views added to the overall magnificence of the location. Additionally, the food was amazing, tantalizing taste buds with every dish. The hotel provided a rememberable experience with its soothing atmosphere and delicious dining options. Highly recommended for those seeking tranquility and excellent cuisine.

Stayed in July 2023

had to move rooms heating didn’t work in the room.

Stayed in May 2023

no lake view

clean and the restaurant pizzeria had a great food

Stayed in June 2022