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65 Ormsby Terrace, 6210 Mandurah, Australia
30 September 2015
눉On the morning of check-out, we checked under the beds to make sure we had left nothing behind and we noticed that one of the beds that the kids had been sleeping in was smashed at the bottom, with splinters sticking out. There was also a wine glass under the bed, which had been there obviously since before check-in, so the room had not been checked or cleaned properly in our opinion. Also, on the morning of check-out, I picked up a sanitary packet in the bathroom and under it was a suspicious plastic package, which looked like it had contained some kind of illegal drug - looked like tiny crystals!! I filled in a "comments" sheet and took this and the suspicious packet and handed it in to reception. Nothing was said about the package or the broken bed, and no refund was offered, so consequently this left us feeling very disappointed when we left. It's the second time we have stayed here this year. Hope to hear further about this issue, but the hotel has not made any contact with us. Hence the low review score, as the room cannot be said to be either clean or comfortable when "drugs" were left lying around, and our kids could have easily picked them up and the bed was broken and dangerous in our opinion.
눇Great location. Breakfast was good.
29 September 2015
눉No option for breakfast except $25 and $13. No way I'm spending $25 or even $13 on each child for breakfast. There should be other more affordable options.
29 September 2015
눉Fridge in the room was noisey, kept waking up when it turned over. Shower curtain in bathroom & exposed plumbing is out dated.
눇Staff, service & meal.
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