11 Hickson Road, Sydney CBD, 2000 Sydney, Australia
#39 of 326 hotels in Sydney
Guests' ChoiceBased on 1235 hotel reviews
8.7Cleanliness
9.2
Comfort
9.2
Location
9.6
Facilities
8.9
Staff
9.2
Value for money
8.1
Free WiFi
9.0
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End of dialog contentReviewed: 23 April 2024
Joshua
AustraliaWindow in room was very small.
Amazing location and great atmosphere. Great restaurant and bar. Room was perfect.
Stayed in April 2024
Reviewed: 22 April 2024
Paul
CanadaNothing noteworthy
Very friendly and helpful staff. Great location.
Stayed in April 2024
Reviewed: 22 April 2024
Stuart
AustraliaWe paid for 'bridge view' but as our room was towards the south we only saw the pillars. The view the other way was better!
We had booked for the theatre and so it was a very convenient 5 minute walk to the Sydney Theatre Company. There were some restaurant choices nearby so that we easy. The Concierge parking was pricey but very convenient. We also enjoyed being close to Darling Harbour and Circular Quay - in fact we walked to the NSW Art Gallery in 40 minutes and took in an exhibit easily. The 11am check out was very civilised.
Stayed in April 2024
Reviewed: 21 April 2024
Julie
AustraliaThe shower was a tricky balance - enough water so you can wash the soap off, not so much that the bathroom floor floods.
The location was perfect for our needs. Close to the Rocks markets, Bridge Climb and Circular Quay. The room was spacious, the bed and pillows comfy, topped off with a lovely water view. Breakfast was superb, with delicious coffee, an egg chef and a full spread. The staff were excellent, even organising for us to leave our car there until we returned from the football in the late afternoon.
Stayed in April 2024
Reviewed: 20 April 2024
Michelle
AustraliaI used to stay here often, but hadn’t visited Sydney for awhile. I was a bit disappointed in small things - no welcome drink on arrival anymore, said they would phone when our room was ready but didn’t, sofa bed not made up though requested, dustball on the carpet. Still, it really is an amazing place and I’m sure I’ll give it another go. Probably just an off couple of days.
This is a beautiful hotel in a superb location.
Stayed in April 2024
Reviewed: 16 April 2024
Jamie
United KingdomLocation, Staff, Large room Bar
Stayed in April 2024
Reviewed: 16 April 2024
Laura
Hong KongThe aircon in the room was very loud.
Beautiful decor, wonderful bar/restaurant area, very nice breakfast. We had a large room where the sofa was converted into to a bed for the kids. The kids told me the sofa was comfy and they slept well.
Stayed in April 2024
Reviewed: 15 April 2024
Geoffrey
AustraliaDon’t understand why everything has to be card not everyone has a card so every time you use it you pay extra just goes to show the rich get richer don’t worry about us who can only do it once cups with no Handle only coffee and tea so I don’t when I can stay again
Location
Stayed in April 2024
Reviewed: 12 April 2024
Stephen
AustraliaFabulous comfy bed. High ceiling.
Stayed in April 2024
Reviewed: 11 April 2024
Jessica
AustraliaLoved everything.
Absolutely amazing view of both the Harbour Bridge and Opera House. Clean rooms with great amenities including robes, slippers and Dyson hairdryer. The bar downstairs in the foyer is definitely worth the visit too being able to sip away while looking at the water.
Stayed in April 2024
Reviewed: 10 April 2024
Philippa
United KingdomBedroom window too high up making it difficult/impossible to appreciate the view.
Friendly, professional and helpful staff in all departments. Excellent location. Comfortable and well-appointed room.
Stayed in March 2024
Reviewed: 10 April 2024
Philippa
United KingdomWindows too high in the room making it difficult/impossible to appreciate the view.
Very friendly, professional and helpful staff throughout the hotel; excellent location; comfortable and well-appointed rooms.
Stayed in March 2024
Reviewed: 10 April 2024
Saribel
IndonesiaThe best location in Sydney
Stayed in April 2024
Reviewed: 8 April 2024
Michele
United StatesI would have a hard time saying things I did not like about this property. I would recommend this property to anyone staying in the Sydney Harbor area and I would return myself - and I will one day -
Very upscale property located directly at the base of The Bridge over Sydney Harbor. The hotel's morning breakfast was huge and delicious - but best of all was THE STAFF. Very helpful with any/every question when we needed assistance !
Stayed in March 2024
Reviewed: 8 April 2024
Gordon
United KingdomSmell of damp on level 3 after heavy rain.
Location and the staff.
Stayed in April 2024
Reviewed: 8 April 2024
Julie
AustraliaParking was a little expensive
Perfect location, great bar area on the water, verily accommodating staff
Stayed in April 2024
Reviewed: 7 April 2024
Conceicao
AustraliaWhat could be improved is the replacement of teas used.
Location Staff Room set up Accessories
Stayed in April 2024
Reviewed: 6 April 2024
Kerry
AustraliaThe pillows
Stayed in April 2024
Reviewed: 5 April 2024
Maureen
AustraliaAir con a bit too noisy in room but ok
Location
Stayed in April 2024
Reviewed: 1 April 2024
Glen
GuernseyCool place. Great vibe and location. Staff were outstanding
Stayed in April 2024
Reviewed: 31 March 2024
Allan
Australianil
location and only two levels
Stayed in March 2024
Reviewed: 31 March 2024
Noelene
AustraliaTechnology in the rooms was a bit messy
Great location, excellent service
Stayed in March 2024
Reviewed: 30 March 2024
Bernadette
New ZealandFirst time is Sydney, location was perfect the staff from check-in to check-out were amazing. Will definitely be back thank you.
Stayed in March 2024
Reviewed: 29 March 2024
Kelly
AustraliaStaff very friendly and welcoming. Nothing was to much trouble
Stayed in March 2024
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